Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$70K - $95K *

Champion clear, consistent communications across media and employee channels. Collaborate with the PR director and agencies to enhance brand visibility and manage internal messaging, ensuring timely e...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $140K *

Lead and develop a team of data engineers while enhancing technical strategies and fostering collaboration across various departments to drive project success and maintain high standards of data integ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$88K - $112K *

Empower multifamily property owners through energy efficiency programs. Drive project success and customer satisfaction across Western Washington by identifying savings opportunities and managing rela...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Accelerate progress at large-scale software projects, ensuring end-to-end delivery, stakeholder engagement, and governance. Shape project outcomes by managing resources, budgets, and communication wit...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$83K - $133K *

Join a dynamic team to strategize and manage growth in the Semiconductor Market, enhancing customer satisfaction through effective account management and resolution of client issues while traveling up...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Grow your career by driving sales strategies and expanding our customer base in the Northeast. Combine your industrial sales expertise with market insights to build lasting relationships and achieve b...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$81K - $99K *

Transform marketing strategy as a hands-on leader driving pipeline growth, customer engagement, and measurable impact in a dynamic SaaS environment—all while fostering collaboration across teams and o...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $190K *

Lead the charge in optimizing supply chain operations for critical data center projects. You will manage the procurement and logistics of vital equipment, ensuring timely delivery and alignment with p...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$118K - $236K *

Transform product management in Utilization Management by aligning business needs with tech delivery, optimizing workflows across Commercial, Medicare, and Medicaid, and leading cross-functional colla...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $180K *

Lead the charge in project management for manufacturing processes, ensuring quality and efficiency for autonomous robotic systems. Collaborate with cross-functional teams and stakeholders to meet prod...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$123K - $164K *

Drive excellence in project cost management for large-scale data centers, ensuring projects adhere to budgetary constraints while presenting financial insights to senior leadership. Collaborate cross...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Accelerate progress at the intersection of system administration and clinical trial technology. Lead optimization of Veeva Vault Clinical while partnering with stakeholders to enhance operations and d...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$91K - $138K *

Elevate client relationships by serving as the primary contact, ensuring effective service and problem resolution. Collaborate with teams to enhance operational arrangements and client satisfaction ac...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$145K - $220K *

Empower your career by leading the evolution of Customer Success analytics, driving global strategies through data insights and executive storytelling, while mentoring a high-performing team in a larg...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $115K *

Transform customer relationships by owning outcomes and being their dedicated point of contact. Lead onboarding, project execution, and strategic engagement to ensure satisfaction and retention in a d...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$97K - $190K *

Shape the future of procurement by driving innovative sourcing strategies and managing large-scale development projects. Collaborate with clients to enhance efficiency across IT and related sectors wh...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Unlock your potential as you drive financial analysis and reporting to enhance operational performance. Collaborate with management teams, guiding their development and ensuring compliance with all fi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $215K *

Innovate customer support efficacy by leading digital transformation, knowledge management, and AI solutions. Drive operational excellence through strategic initiatives, enhancing self-service capabil...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by leading a dynamic Revenue Operations team, driving strategic client initiatives, and leveraging deep expertise in Salesforce and marketing automation tools to optimize performan...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$134K - $207K *

Reimagine marketing analytics by leading a cross-functional team to optimize performance through data-driven strategies, enhancing decision-making and driving impactful marketing initiatives across th...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Drive category management strategies in the Center of Plate/Protein sector. Achieve revenue goals through supplier negotiations, market analysis, and effective communication with Operating Companies...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Food & Beverages

$145K - $165K *

Drive national accounts strategy to enhance revenue growth and strategic partnerships. Collaborate cross-functionally to ensure national agreements yield measurable outcomes and maintain executive rel...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$118K - $153K *

Strategize and optimize execution for Education Services, ensuring reliable delivery and operational alignment during a transformative phase. Lead cross-functional coordination and enhance training qu...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Empower customer engagement initiatives by driving digital transformation and operational efficiency. Lead AI, automation, and self-service strategies to enhance customer interaction across various ch...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$70K - $126K *

Partner with us to lead the Grievance & Appeals department, ensuring compliance and efficient processing of member and provider appeals while managing a team and collaborating with external stakeholde...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.