Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$66K - $99K *

Join the charge in leading retail operations, enhancing customer experiences, and driving sales in a fast-paced environment. Oversee team development and store performance, while implementing effectiv...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$87K - $120K *

Drive successful enterprise IT implementations as a trusted partner, ensuring customer satisfaction and ROI. Lead project management, technical assistance, and business analysis while enhancing proces...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Lead and innovate strategies for SEO and Generative Engine Optimization, enhancing organic discovery through traditional and AI-powered platforms while collaborating across teams to boost visibility a...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Manage and enhance client relationships while overseeing professional liability insurance accounts. Utilize your expertise to build service plans and guide teams to achieve account goals effectively...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$65K - $97K *

Shape your career as a key player in activating a thriving customer advocate community. Collaborate with diverse teams, craft compelling stories, and drive impactful customer engagement initiatives th...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$79K - $116K *

Empower retailers through innovative sales strategies and collaborative partnerships. Drive growth by leveraging market analysis, creative promotions, and relationship management with suppliers, broke...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$134K - $209K *

Drive exposure intelligence by leading a high-performing team to transform security signals into actionable insights, prioritizing true business risk over vulnerabilities through innovative, AI-powere...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Shape the future of visual storytelling by leading strategic creative initiatives. Drive brand consistency across channels and collaborate with cross-functional teams to elevate marketing efforts. Joi...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Media

$100K - $152K *

Join a forward-thinking team to lead and enhance enterprise-wide business processes. Collaborate with stakeholders to optimize workflows, implement changes, and drive innovative solutions that support...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$87K - $120K *

Advance your career by leading impactful training programs for SAP and procurement systems. Collaborate across departments to enhance employee proficiency and support operational goals through effecti...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$84K - $106K *

Tackle customer engagement and growth by leading strategies that enhance relationships and drive revenue. Collaborate across teams to develop solutions tailored to client needs while ensuring satisfac...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $150K *

Lead business development efforts in North America, driving sales and building long-term relationships. Manage the entire sales cycle, coordinate with internal teams, and leverage resources to ensure...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $150K *

Engage potential clients by driving sales and building relationships in a competitive market. Lead end-to-end sales efforts, exceed quotas, and manage key accounts while showcasing the value of innova...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Transform the Clear Aligners business by owning P&L, driving GTM strategy, and fostering customer insights to lead growth and innovation. Collaborate across functions to build a competitive edge and s...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $130K *

Join us to lead offshore BPO operations in a dynamic EdTech environment, overseeing vendor performance, SLA metrics, and AI-enhanced support tools to ensure compliance and drive excellence in customer...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$75K - $182K *

Lead and drive innovative initiatives from conception to implementation, ensuring alignment with business goals and effective collaboration across teams while managing risks and prioritizing deliverab...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Elevate customer success by ensuring the technical health and alignment of strategic accounts. Serve as the primary technical advisor, driving adoption of solutions while managing multi-stakeholder pr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Champion a vibrant People function in this hands-on role focusing on HR operations, compliance, and employee engagement within a high-growth technology environment. Lead initiatives that drive structu...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Empower innovation by leading technical sales efforts in Digital Engineering and Manufacturing. Utilize your expertise to drive solution ideation, build partnerships, and engage customers for successf...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Lead the charge in optimizing global sourcing strategies for critical turbine components, driving supplier excellence and performance while fostering strategic partnerships to ensure quality, delivery...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $180K *

Help us optimize our Workday Learning module by configuring and supporting key learning initiatives. As a technical partner, you will bridge system capabilities with stakeholder needs, driving strateg...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $100K *

Take ownership of a crucial management role in healthcare software services, overseeing billable consulting and support while fostering client relationships and team mentorship. Drive project delivery...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $155K *

Optimize your career by leading real estate operations for a large portfolio of stores. Collaborate cross-functionally, manage landlord relationships, and navigate complex legal landscapes to drive st...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $155K *

Unlock potential by leading real estate development initiatives, managing the full lifecycle of projects from strategy to execution. Collaborate with stakeholders to drive successful openings and alig...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $155K *

Reimagine real estate strategy by leading portfolio management to enhance site performance and revenue growth. Drive transactions, negotiate leases, and collaborate across teams to optimize asset valu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.