In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$70K - $95K *
Champion clear, consistent communications across media and employee channels. Collaborate with the PR director and agencies to enhance brand visibility and manage internal messaging, ensuring timely e...
3 weeks ago
$120K - $140K *
Lead and develop a team of data engineers while enhancing technical strategies and fostering collaboration across various departments to drive project success and maintain high standards of data integ...
1 week ago
$88K - $112K *
Empower multifamily property owners through energy efficiency programs. Drive project success and customer satisfaction across Western Washington by identifying savings opportunities and managing rela...
3 weeks ago
$100K - $120K *
Accelerate progress at large-scale software projects, ensuring end-to-end delivery, stakeholder engagement, and governance. Shape project outcomes by managing resources, budgets, and communication wit...
2 days ago
$83K - $133K *
Join a dynamic team to strategize and manage growth in the Semiconductor Market, enhancing customer satisfaction through effective account management and resolution of client issues while traveling up...
4 weeks ago
Regional Sales Manager - NorthEast
$100K - $120K *
Grow your career by driving sales strategies and expanding our customer base in the Northeast. Combine your industrial sales expertise with market insights to build lasting relationships and achieve b...
1 week ago
$81K - $99K *
Transform marketing strategy as a hands-on leader driving pipeline growth, customer engagement, and measurable impact in a dynamic SaaS environment—all while fostering collaboration across teams and o...
Today
Regional OFCI Sr. Supply Chain Manager
$160K - $190K *
Lead the charge in optimizing supply chain operations for critical data center projects. You will manage the procurement and logistics of vital equipment, ensuring timely delivery and alignment with p...
3 weeks ago
Senior Product Manager - Utilization Management
$118K - $236K *
Transform product management in Utilization Management by aligning business needs with tech delivery, optimizing workflows across Commercial, Medicare, and Medicaid, and leading cross-functional colla...
2 days ago
Senior Project Manager, Manufacturing (Steel)
$135K - $180K *
Lead the charge in project management for manufacturing processes, ensuring quality and efficiency for autonomous robotic systems. Collaborate with cross-functional teams and stakeholders to meet prod...
2 weeks ago
Project Controls (Cost) Manager
$123K - $164K *
Drive excellence in project cost management for large-scale data centers, ensuring projects adhere to budgetary constraints while presenting financial insights to senior leadership. Collaborate cross...
4 weeks ago
Manager, DRM Systems - Business Administrator (Vault Clinical)
$110K - $130K *
Accelerate progress at the intersection of system administration and clinical trial technology. Lead optimization of Veeva Vault Clinical while partnering with stakeholders to enhance operations and d...
2 weeks ago
Senior Client Relations Account Manager
$91K - $138K *
Elevate client relationships by serving as the primary contact, ensuring effective service and problem resolution. Collaborate with teams to enhance operational arrangements and client satisfaction ac...
1 week ago
Sr. Manager, Customer Success Analytics (Remote)
$145K - $220K *
Empower your career by leading the evolution of Customer Success analytics, driving global strategies through data insights and executive storytelling, while mentoring a high-performing team in a larg...
Reposted 3 weeks ago
$100K - $115K *
Transform customer relationships by owning outcomes and being their dedicated point of contact. Lead onboarding, project execution, and strategic engagement to ensure satisfaction and retention in a d...
2 weeks ago
Senior Manager, Strategic Sourcing- IT
$97K - $190K *
Shape the future of procurement by driving innovative sourcing strategies and managing large-scale development projects. Collaborate with clients to enhance efficiency across IT and related sectors wh...
4 weeks ago
Regional Finance Manager - Remote
$95K - $115K *
Unlock your potential as you drive financial analysis and reporting to enhance operational performance. Collaborate with management teams, guiding their development and ensuring compliance with all fi...
1 week ago
Senior Manager, Support Excellence & Digital Services
$150K - $215K *
Innovate customer support efficacy by leading digital transformation, knowledge management, and AI solutions. Drive operational excellence through strategic initiatives, enhancing self-service capabil...
2 weeks ago
Senior Revenue Operations Manager (Remote US)
$110K - $130K *
Elevate your career by leading a dynamic Revenue Operations team, driving strategic client initiatives, and leveraging deep expertise in Salesforce and marketing automation tools to optimize performan...
Today
Group Strategy Manager, Marketing Applied Sciences – Customer Care and Aftersales
$134K - $207K *
Reimagine marketing analytics by leading a cross-functional team to optimize performance through data-driven strategies, enhancing decision-making and driving impactful marketing initiatives across th...
Yesterday
Corporate Category Manager, Center of the Plate- Remote
$90K - $110K *
Drive category management strategies in the Center of Plate/Protein sector. Achieve revenue goals through supplier negotiations, market analysis, and effective communication with Operating Companies...
Reposted today
Senior Manager, National Accounts - Medical
$145K - $165K *
Drive national accounts strategy to enhance revenue growth and strategic partnerships. Collaborate cross-functionally to ensure national agreements yield measurable outcomes and maintain executive rel...
2 days ago
Senior Manager, Education Services
$118K - $153K *
Strategize and optimize execution for Education Services, ensuring reliable delivery and operational alignment during a transformative phase. Lead cross-functional coordination and enhance training qu...
Reposted 2 weeks ago
AVP, Digital Customer Interaction
$120K - $150K *
Empower customer engagement initiatives by driving digital transformation and operational efficiency. Lead AI, automation, and self-service strategies to enhance customer interaction across various ch...
3 weeks ago
$70K - $126K *
Partner with us to lead the Grievance & Appeals department, ensuring compliance and efficient processing of member and provider appeals while managing a team and collaborating with external stakeholde...
2 days ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.