Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$89K - $157K *

Join a team that's driving revenue and customer success through strategic sales leadership in a dynamic, complex healthcare SaaS environment. Lead, coach, and collaborate to enhance pipeline, forge cl...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive revenue growth by managing new client acquisition and expanding partnerships across multiple service areas in the video game development sector, positioning the company as a strategic partner wi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$130K - $180K *

Drive effective territory sales plans by leading and mentoring a team of Account Executives and Sales Associates, maximizing opportunities across channels while ensuring compliance and fostering long...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $160K *

Elevate financial planning and analysis as you lead consolidated forecasts, enhance reporting quality, and partner with executives to drive strategic decisions. Utilize AI and automation to optimize p...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $105K *

Grow your career with a transformative digital marketing role focused on optimizing web performance, driving SEO and CRO strategies, and leveraging AI for data insights to enhance user engagement and...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Drive the in-house accounting function by overseeing daily deal posting, cash flow, and month-end processes, ensuring accuracy in reporting. Collaborate closely with operations and finance teams to en...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Empower a high-performing team as you drive revenue growth in the Health & Wellness and Beauty & Spa sectors by enhancing outreach efforts, refining sales strategies, and developing top-tier talent wi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$156K - $234K *

Join a dynamic team to lead the development of AI-driven customer success platforms, enhancing post-sale experiences through innovative technology and automation, while collaborating closely with engi...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Advance your career by leading mortgage loan servicing operations, ensuring compliance with investor guidelines and optimizing team performance for operational excellence. Play a key role in driving p...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Contribute to transformative sales growth by leading a team of Pro Account Representatives. Drive outside sales, build strong customer relationships, and coach your team for success through effective...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$88K - $97K *

Lead the charge in delivering innovative virtual care solutions by overseeing daily operations, enhancing team performance, and driving quality assurance initiatives to ensure accessible, high-quality...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $110K *

Grow your career with a dynamic leadership role overseeing underwriting operations, mentoring staff, and driving process improvements while ensuring compliance in the crop insurance sector. Shape the...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $200K *

Shape the future of data center operations through expert contract management, driving RFx processes, negotiating agreements, and ensuring compliance across high-scale projects to deliver operational...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$71K - $88K *

Unlock dealer success by managing parts and service sales, building relationships with management, and implementing strategies that enhance dealership performance and profitability. Collaborate across...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Develop and grow strategic accounts in the Industrial Water sector, focusing on innovative solutions and distributor partnerships while driving market expansion, especially in data centers, for sustai...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Accelerate progress at the intersection of project management and customer relations. This role ensures seamless delivery of services by aligning resources with project demands, proactively managing r...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $245K *

Elevate member engagement and retention by owning strategies that enhance repeat habits and improve the consumer experience across our top brands, guiding cross-functional teams through influence, not...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$141K - $226K *

Lead the charge in transforming managed services for telecoms globally. Drive strategic initiatives, foster partnerships, and mentor teams while aligning technology with business objectives to deliver...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$90K - $105K *

Drive results at wholesale and retail accounts while managing relationships and securing new business. Collaborate across departments to implement sales strategies and analyze market data, promoting p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Unlock potential by delivering strategic financial analysis and insights to enhance B2C profitability and cost control, while partnering with cross-functional leaders to ensure effective budgeting, fo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $125K *

Join a team that's focused on driving lead generation through Meta and TikTok. You'll set strategy, execute campaigns, and collaborate closely with creative and analytics teams, all while managing bud...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Media

$80K - $95K *

Engage with clients to enhance their experience, maximize service delivery, and resolve issues proactively. Collaborate across teams to streamline processes, improve performance metrics, and ensure co...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Deliver results by developing and executing sales strategies in the automotive technology sector. Drive new business and foster relationships within dealerships, while managing the entire sales proces...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$69K - $104K *

Join us to empower user support as a Tier I Service Desk Agent, resolving IT incidents, guiding junior analysts, and enhancing service processes within a large, multi-security IT environment in a hybr...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$68K - $105K *

Join a team that oversees complex programs, managing cross-functional projects and resources to deliver impactful solutions, while ensuring alignment with business objectives, quality, and budget cons...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.