Underwriter Supervisor

Tokio Marine HCC

• $85K — $110K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of underwriting experience, especially in agriculture or crop insurance
  • Bachelor's degree in Agriculture, Business Administration, or related field, or equivalent experience
  • Strong understanding of underwriting principles and procedures
  • Excellent written and verbal communication skills with a focus on confidentiality and tact
  • Ability to multitask effectively
  • Up-to-date with industry changes, legal updates, and market developments

Responsibilities

  • Lead and manage underwriting staff through training, coaching, and performance evaluation
  • Oversee operations and maintain workflow expertise, assisting during peak workloads
  • Make final underwriting determinations and process policies
  • Support business initiatives by gathering information and planning processes
  • Develop and interpret underwriting guidelines and compliance documentation
  • Monitor underwriting quality metrics and support error resolution
  • Serve as a subject matter expert for complex inquiries and underwriting support
  • Collaborate with various departments to resolve issues and promote customer service excellence

Benefits

  • Competitive salary and comprehensive benefits package
  • Strong learning culture with development opportunities
  • Career growth and advancement opportunities
  • Comprehensive medical, vision, and dental coverage from day one
  • 401(k) plan with a 6% company match
  • Generous PTO, including floating holidays and volunteer time off
  • Paid parental leave
  • Access to a wellness program with mental health services and fitness membership
  • Student loan matching program
  • Employee discount program
  • Meaningful work with the opportunity to love what you do
Full Job Description
Role Details

Job Title: Underwriting Supervisor (Eastern Region)

Location: USA - Remote

Reports To: Underwriting Operations Manager

Employment Type: Full Time

Requisition Begin Date: 09/29/2026

Requisition End Date:10/29/2026 Posting may close earlier if filled or business needs change.)

Role Overview

Grow your career with ProAg as an Underwriting Supervisor, where you'll lead a high-performing underwriting team across our Eastern region while helping shape the future of crop insurance. In this role, you'll combine leadership, operational excellence, and industry expertise to support agents, customers, and business partners while ensuring compliance and underwriting quality standards. You'll mentor and develop underwriters, drive process improvements, and collaborate across the organization to implement strategic initiatives that enhance customer experience. As a trusted subject matter expert, you'll tackle complex underwriting challenges, support key business decisions, and champion best practices throughout the region. If you're a relationship-focused leader who thrives in a fast-paced environment and is passionate about helping agriculture succeed, this is an opportunity to make a meaningful impact.

In this Exciting Opportunity, You Will:
  • Lead, develop, and manage underwriting staff through training, coaching, performance management, staffing decisions, workload allocation, and ongoing direction.
  • Oversee underwriting operations, maintain workflow expertise, assist with business processing as needed, and support departmental staffing during absences or peak workloads.
  • Evaluate underwriting information, make final underwriting determinations, and prepare and process policies and endorsements.
  • Support business unit initiatives by gathering and evaluating information, planning and implementing processes and systems, and promoting strategic projects, including ProAgWorks implementation and training.
  • Develop, maintain, and interpret underwriting guidelines, FCIC documentation, and Underwriting Manual (TOPE) standards to ensure consistency and compliance.
  • Analyze policy data, support FCIC error resolution efforts, monitor underwriting quality metrics, and manage reporting activities.
  • Serve as a subject matter expert by responding to complex inquiries and providing underwriting support to agents, policyholders, applicants, account representatives, clients, and underwriters.
  • Collaborate with Sales, Claims, Compliance, Accounting, and other business partners to resolve issues, communicate underwriting policies, and support customer service excellence.
  • Other duties and projects as assigned.


What You Bring
  • A minimum of six years of relevant and progressive professional experience within underwriting.
  • Previous agriculture or crop insurance industry experience.
  • A bachelor's degree in Agriculture, Business Administration, or a related field, or the equivalent education and/or experience.
  • Possess the ability to apply knowledge of principles, practices, and procedures of underwriting in day-to-day and strategic work.
  • Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy to communicate effectively, both orally and in writing.
  • Ability to manage multiple tasks simultaneously.
  • Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company's business to proactively respond to changing business environment.


What We Offer
  • Competitive salary and comprehensive benefit package
  • Strong learning culture with ongoing development opportunities
  • Opportunities for growth and career advancement
  • Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
  • Basic life and disability insurance
  • 401(k) plan with 6% company match
  • 20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off
  • Paid parental leave
  • Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
  • Student loan matching program
  • Employee discount program
  • An opportunity to do meaningful work and love what you do


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