Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Develop and execute audit programs, delivering high-quality assurance and advisory services. Lead audit teams, assess risks, and provide actionable recommendations while ensuring compliance with indus...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$122K - $212K *

Contribute to strategic growth by developing key relationships with advisors and plan sponsors. Drive retention and maximize assets, ensuring high-quality service while supporting the overall retireme...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $124K *

Lead a crucial team in advancing cybersecurity and privacy efforts by managing audits, implementing risk frameworks, and collaborating with senior leadership to enhance compliance and risk management...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Transform your career by leading audit programs, enhancing risk mitigation, and providing high-quality assurance and advisory services. Cultivate strong partnerships with business leaders while drivin...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$100K - $120K *

Join our dynamic team to drive leadership in professional services, enhancing project delivery and team growth. Collaborate cross-functionally to optimize client outcomes and ensure exceptional implem...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Take ownership of medium to large-scale projects while driving team success and customer satisfaction. Lead all phases from planning to execution, mentoring junior project managers, and ensuring align...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $230K *

Lead the charge in healthcare engineering management by guiding a skilled team across the U.S. and India. Utilize your extensive healthcare domain expertise to ensure project execution aligns with U.S...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$178K - $319K *

Explore the potential of AI/ML to revolutionize supply chain efficiency. Collaborate across departments to optimize logistics and inventory management. Drive impactful solutions using cutting-edge mod...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Champion analytics excellence by owning audits, integrations, and insights that drive client revenue through improved data quality and measurement strategies. Leverage AI and SEO knowledge while colla...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Transform customer engagement by developing strategic relationships and driving growth within the retail market. Lead sales efforts across the Central U.S., leveraging consultative techniques to enhan...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Champion customer success within SLED organizations. Drive revenue growth by managing relationships, negotiating contracts, and delivering strategic value for an established client base in the public...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$61K - $110K *

Join a team that's shaping local search strategies to enhance organic performance across 4,000+ locations. Collaborate with brand partners to optimize listings, improve reputation, and drive success t...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Lead the charge in selling innovative surgical ophthalmic products, fostering relationships with clinics, and exceeding revenue targets while driving the adoption of advanced medical technologies in t...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Drive fleet performance by managing maintenance programs and a team of Fleet Managers. Ensure operational excellence, efficient cost management, and strengthen client relations while traveling across...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$94K - $127K *

Lead the charge in driving team performance and revenue growth through strategic coaching and development of a national team while ensuring exceptional client experiences across all service channels...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$134K - $149K *

Transform marketing operations by enhancing CRM systems and automation, ensuring alignment between teams to optimize family and provider engagement throughout the application process while leveraging...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $140K *

Lead the charge in developing strategic customer relationships to drive revenue growth. This role involves market analysis and building long-term partnerships while managing a robust sales strategy in...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Optimize dealer engagement and remote service strategy by leading a skilled team in the implementation and adoption of vCare Pro-Suite solutions, enhancing performance through training, support, and t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $151K *

Champion customer satisfaction as you lead troubleshooting, maintenance, and repair of advanced equipment. Guide junior engineers while managing installations and communicating with clients to enhance...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $135K *

Champion a high-performing team to enhance customer satisfaction and efficiency in Professional Services, overseeing project management and leading technical staff while managing P&L and improving sal...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$105K - $125K *

Drive strategic growth by managing national accounts, achieving sales goals, and identifying new opportunities in the 3PL sector. Collaborate with customers to innovate and enhance business operations...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$115K - $125K *

Champion excellence in managed IT services by leading operations, mentoring teams, and optimizing customer solutions. Drive continuous improvement through technology integration and stakeholder collab...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $145K *

Unlock the potential of precise account-based marketing by crafting tailored strategies for high-value brands, orchestrating multi-channel campaigns, and leveraging data-driven insights to optimize ou...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Shape the future of our supply chain by enhancing inventory planning and execution while driving best-in-class fulfillment performance and cost efficiency across various business functions and teams...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$99K - $168K *

Join us to lead the accounting and financial reporting functions, ensuring fiscal compliance and accuracy while managing grants and enhancing financial processes. Drive strategic financial decision-ma...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.