Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Manage the operational framework for marketing campaigns, ensuring effective execution and measurement across all customer touchpoints. Spearhead technology management, data flow, and strategic insigh...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $140K *

Engage as a key partner with clients to drive activation, retention, and scalable growth in a strategic, data-driven role. Own comprehensive post-sale relationships while operationalizing client engag...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $140K *

Innovate your career by executing impactful digital marketing strategies across paid and organic channels. Collaborate with cross-functional teams to drive brand awareness and demand generation while...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$94K - $125K *

Lead the charge in expanding our market presence by developing innovative sales strategies, fostering client relationships, and collaborating with cross-functional teams to drive revenue growth in a d...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$120K - $150K *

Champion AI-driven workflow improvements, enhancing contractor onboarding and compliance. Lead cross-functional initiatives to deliver measurable outcomes and optimize safety decisions for diverse use...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Join a dynamic team to manage client accounts effectively, ensuring project success from inception to delivery. Build strong client relationships, oversee project budgets, and drive organic growth whi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $193K *

Grow your career with impactful digital product management. Define and execute product strategies, manage lifecycles, engage with customers, and lead cross-functional teams to deliver exceptional valu...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $110K *

Take ownership of complex incident management, leading investigations and collaborating across teams to prevent issues and ensure smooth operations using ITIL best practices...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$102K - $149K *

Join our team to drive strategic growth by selling innovative cleaning and sanitation solutions to major players in the food processing industry. Your role will involve building relationships and infl...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$153K - $200K *

Lead the charge in transforming mid-market sales strategies, guiding a team to exceed revenue goals while nurturing customer relations and collaborating with internal departments to enhance overall sa...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$115K - $135K *

Drive day-to-day execution in a B2B SaaS environment, collaborating across teams to enhance product functionality and integrate AI solutions, ultimately impacting the community experience and product...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$221K - $270K *

Elevate your career by managing key global accounts in the Semiconductor industry. Leverage your technical expertise and strategic insights to drive customer engagement and business growth through inn...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$99K - $145K *

Drive success by managing sales and marketing programs for fresh accounts, fostering vital relationships with vendors and retailers to boost profitability and deepen engagement within the fresh produc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$79K - $116K *

Unlock potential by driving fresh grocery sales through strategic marketing. Collaborate with vendors and internal teams to enhance account relationships and profitability for impactful growth in a dy...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$230K - $260K *

Transform the North American retail landscape by driving new revenue through innovative solutions and strategic relationships with top-tier retailers. Leverage your sales expertise to uncover opportun...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$88K - $150K *

Shape the future of vendor partnerships by developing and executing innovative go-to-market strategies, fostering relationships, and driving growth within the platform category to enhance overall perf...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$65K - $122K *

Advance risk governance and compliance in a dynamic environment, driving oversight and enhancing control effectiveness through data analytics and stakeholder collaboration to promote informed decision...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $130K *

Lead and implement strategies to enhance account growth and customer satisfaction in the Automation Energy Industries Division, leveraging your expertise in industrial automation to achieve profitabil...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Energy & Utilities

$107K - $157K *

Transform your career by driving growth and profitability through strategic account management, sales initiatives, and customer engagement in the dynamic mining sector. Develop and execute plans that...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Engage with clients to drive product sales, manage key relationships, and identify new market opportunities, ensuring revenue growth and customer satisfaction in North Dakota's electrical sector...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$79K - $127K *

Unlock potential by driving sales in electrification solutions through effective customer relationships and strategic sales techniques, enhancing market presence and profitability in the Columbus area...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$83K - $133K *

Unlock potential by ensuring efficient resolution of post-sale customer requests and complaints. Collaborate across functions to drive improvement, analyze claims trends, and deliver exceptional servi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Join a dynamic team to enhance client experience through proactive communication, administration of plans, and relationship management. Harness your expertise to interpret plan documents and support o...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $95K *

Lead the charge in optimizing operations, enhancing customer satisfaction, and driving team performance while ensuring compliance and efficiency in service delivery and financial management...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in enhancing digital self-service solutions, driving innovation and customer satisfaction while collaborating cross-functionally to deliver impactful product experiences that streamlin...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.