Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$106K - $163K *

Lead CRM analytics initiatives by leveraging deep expertise in data-driven marketing. Collaborate with cross-functional teams to optimize customer engagement and retention through actionable insights...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$75K - $100K *

Lead strategic account growth by building relationships with enterprise clients, addressing challenges, and driving solution adoption. Collaborate with teams to ensure account health, achieve quotas...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$91K - $152K *

Transform project delivery in a fast-paced environment by driving Major Component Upgrade and Blade projects, ensuring safety, quality, and customer satisfaction while managing budgets and fostering s...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$113K - $180K *

Unlock regulatory excellence by managing compliance for diverse financial products. Collaborate across teams to ensure adherence to regulations while enhancing risk frameworks and policy development i...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $200K *

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Elevate your career by managing strategic relationships with national clients, driving growth through retention and expansion while engaging key decision-makers across multiple departments...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$92K - $116K *

Lead the charge in optimizing marketplace operations by streamlining supplier onboarding and maintaining high catalog quality. Drive performance improvements and enhance relationships in a growing e-c...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $155K *

Elevate your career by leading cross-functional teams in data analytics. Drive compliance reporting and insights to enhance decision-making, ensuring data quality while fostering talent development an...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $140K *

Lead complex technology implementations, guiding cross-functional teams from strategy through execution, while managing client relationships in a remote consulting environment focused on modernizing D...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Innovate the future of contracting tools by leading cross-functional teams to define, build, and launch new features. Leverage user insights to create impactful product experiences that align with mar...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$73K - $89K *

Advance your career as an Account Manager, supporting sales teams in account management and revenue growth. Develop skills in client leadership and strategic planning while preparing for future sales...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$160K - $230K *

Deliver end-to-end IT leadership while modernizing the tech landscape. Lead a distributed team and own critical systems to enhance productivity, streamline operations, and harmonize employee experienc...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$152K - $202K *

Lead and develop Actuarial Analysts to deliver high-quality pricing analyses. Collaborate with clients and stakeholders to enhance decision-making through insights while managing project timelines eff...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Drive strategic web optimization and user engagement by leading funnel development, A/B testing, and storytelling strategies. Manage web publishing efforts, enhance user experience, and collaborate wi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Lead the charge in building financial infrastructure to enhance efficiency, improve processes, and support scalable growth in a dynamic SaaS environment. Collaborate across teams for accurate reportin...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$84K - $135K *

Engage with distributor partners to drive sales growth, build key relationships, and develop strategic marketing plans. Your expertise will be crucial in achieving ambitious sales targets and fosterin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$72K - $93K *

Grow your career with this strategic role that drives client engagement and marketing program execution across diverse accounts, leveraging data insights and creativity to enhance employee experience...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Empower our Customer Care team by providing strategic leadership, enhancing processes, and ensuring team performance aligns with company goals. Drive continuous improvement, manage escalations, and le...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$140K *

Engage with strategic customers in the Beauty & Fragrance sector to foster long-term growth. Utilize your B2B sales expertise to identify opportunities, develop partnerships, and deliver innovative pa...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Join a team that's focused on building strategic relationships and ensuring client success through proactive management of a complex client portfolio. You'll drive engagement and retention strategies...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$131K - $197K *

Accelerate progress at improving district performance through strategic oversight of financial, client, and operational goals while fostering a culture of excellence and successful business developmen...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$110K - $130K *

Champion strategic customer growth by leading a high-performing account management team. Collaborate with key stakeholders to enhance retention and drive business outcomes in retail lending for financ...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$94K - $98K *

Lead project management initiatives, managing all phases from planning to completion. Collaborate with clients to achieve strategic objectives through effective resource allocation and risk management...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Drive growth in enterprise accounts, managing a territory with opportunities in high-value sales. Cultivate key relationships, strategize territory plans, and collaborate with experts to meet targets...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$240K - $275K *

Lead the charge in operational excellence across AMER, driving scalable processes and performance. Collaborate with leadership and teams to enhance workflows, boost efficiency, and foster a culture of...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.