Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$115K - $130K *

Redefine enterprise systems management by leading application development teams. Drive integration and technical strategies for Finance, Merchandising, and Product Development applications, maximizing...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $160K *

Elevate service sales in the Motion Business by driving strategic initiatives, enhancing customer relationships, and collaborating within a cross-functional team to achieve growth in the North Central...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$158K - $199K *

Empower sales excellence by leading, coaching, and developing a high-performing team to achieve ambitious revenue targets and foster strong client relationships in a dynamic, collaborative environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Accelerate progress at sales excellence by partnering with global teams to deliver impactful training and enablement programs. Enhance productivity and engagement for sales success through strategic c...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$70K - $95K *

Champion growth by driving sales of innovative education solutions. Build strong relationships and identify opportunities in K-12 accounts. Navigate complex processes and collaborate to maximize pipel...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$117K - $234K *

Champion product strategy for a cutting-edge Residential Portal platform. Lead and mentor a dynamic team, driving adoption and innovation in a complex IoT ecosystem that enhances connected home experi...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$75K - $95K *

Lead the charge in developing and empowering a high-performing Field Service team, ensuring exceptional customer service and timely, quality installations while driving KPI improvements and operationa...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Unlock potential by leading business development strategies and expanding market presence in infrastructure and B2B sectors. Drive revenue growth through strategic partnerships and innovative client e...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Shape the future of business development by leading growth strategies, identifying new opportunities, and nurturing client relationships in the B2B and infrastructure sectors to achieve sustainable re...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$72K - $100K *

Champion compliance excellence by executing testing strategies, collaborating cross-functionally, and overseeing governance in a dynamic fintech environment. Help drive innovation and ensure operation...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $130K *

Drive growth by managing key retail accounts, cultivating relationships, and ensuring partner success through effective strategy and support. Utilize analytics to track performance and oversee long-te...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$169K - $188K *

Join us to drive the evolution of our digital customer experience by strategically enhancing end-to-end journeys. Lead initiatives that bridge business goals and technical execution, maximizing engage...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $125K *

Join a dynamic team in leading comprehensive client implementations, ensuring project timelines and stakeholder satisfaction are prioritized from kickoff to successful outcomes in healthcare navigatio...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$139K - $178K *

Lead the establishment of scalable revenue operations processes across multiple core functions, ensuring billing accuracy and timely collections while overseeing a team and collaborating with cross-fu...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $125K *

Drive business growth by securing new clients, conducting market research, and negotiating contracts while leading effective sales strategies to meet revenue targets...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Join a team that's dedicated to driving performance and safety in sales distribution. Oversee operations, manage inventory, and lead a team to enhance customer engagement and compliance while pursuing...

US-AnywhereRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$104K - $141K *

Lead cross-functional initiatives to optimize operational efficiency, budget planning, and resource allocation, fostering collaboration across business units to drive organizational goals and financia...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$70K - $130K *

Lead diverse projects and foster stakeholder relationships while driving strategic alignment. Deliver exceptional results through effective communication, risk management, and team development in a dy...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Lead and elevate a team handling Commercial General Liability claims, ensuring operational excellence and exceptional service. Drive performance, promote accountability, and foster continuous learning...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Lead cross-functional operations, drive customer success, and enhance profitability in a dynamic logistics environment, influencing pricing and strategy for impactful business growth...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$84K - $132K *

Engage in strategic leadership to define and execute social media vision across multiple brands, ensuring impactful online presence, creative excellence, and online reputation management while guiding...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$84K - $132K *

Join our dynamic marketing team to lead social media strategy across multiple brands. Drive customer engagement, oversee online reputation management, and guide creative content development, ensuring...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$100K - $105K *

Shape your career by managing customer relationships, ensuring satisfaction, and driving service quality for assigned accounts in the public safety sector, utilizing strong analytical and communicatio...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Lead the charge in managing Leak Detection and Repair (LDAR) programs, overseeing project lifecycle from planning to compliance, ensuring safety and quality while cultivating strong client relationshi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Shape regulatory compliance strategies by overseeing "Grape to Bottle" and "Bottle to Market" frameworks. Collaborate with teams to ensure accurate reporting, streamline workflows, and support interna...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.