In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Senior Strategist, CRM Analytics & Insights – OnStar
$106K - $163K *
Lead CRM analytics initiatives by leveraging deep expertise in data-driven marketing. Collaborate with cross-functional teams to optimize customer engagement and retention through actionable insights...
Yesterday
$75K - $100K *
Lead strategic account growth by building relationships with enterprise clients, addressing challenges, and driving solution adoption. Collaborate with teams to ensure account health, achieve quotas...
Yesterday
Project Manager - Major Correctives-1
$91K - $152K *
Transform project delivery in a fast-paced environment by driving Major Component Upgrade and Blade projects, ensuring safety, quality, and customer satisfaction while managing budgets and fostering s...
Today
Regulatory Compliance Manager (Banking)
$113K - $180K *
Unlock regulatory excellence by managing compliance for diverse financial products. Collaborate across teams to ensure adherence to regulations while enhancing risk frameworks and policy development i...
2 days ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...
Today
$100K - $120K *
Elevate your career by managing strategic relationships with national clients, driving growth through retention and expansion while engaging key decision-makers across multiple departments...
1 week ago
Marketplace Operations Manager
$92K - $116K *
Lead the charge in optimizing marketplace operations by streamlining supplier onboarding and maintaining high catalog quality. Drive performance improvements and enhance relationships in a growing e-c...
2 weeks ago
$80K - $155K *
Elevate your career by leading cross-functional teams in data analytics. Drive compliance reporting and insights to enhance decision-making, ensuring data quality while fostering talent development an...
4 days ago
Senior ServiceNow Engagement Manager
$120K - $140K *
Lead complex technology implementations, guiding cross-functional teams from strategy through execution, while managing client relationships in a remote consulting environment focused on modernizing D...
Today
$90K - $130K *
Innovate the future of contracting tools by leading cross-functional teams to define, build, and launch new features. Leverage user insights to create impactful product experiences that align with mar...
2 weeks ago
Account Manager - Mid Atlantic
$73K - $89K *
Advance your career as an Account Manager, supporting sales teams in account management and revenue growth. Develop skills in client leadership and strategic planning while preparing for future sales...
Reposted 2 weeks ago
Senior Manager, Information Technology
$160K - $230K *
Deliver end-to-end IT leadership while modernizing the tech landscape. Lead a distributed team and own critical systems to enhance productivity, streamline operations, and harmonize employee experienc...
2 weeks ago
Actuarial Manager, Commercial Auto Pricing (Mobility) - Remote
$152K - $202K *
Lead and develop Actuarial Analysts to deliver high-quality pricing analyses. Collaborate with clients and stakeholders to enhance decision-making through insights while managing project timelines eff...
Reposted 1 week ago
Senior Manager Digital Experience
$100K - $130K *
Drive strategic web optimization and user engagement by leading funnel development, A/B testing, and storytelling strategies. Manage web publishing efforts, enhance user experience, and collaborate wi...
3 weeks ago
$100K - $120K *
Lead the charge in building financial infrastructure to enhance efficiency, improve processes, and support scalable growth in a dynamic SaaS environment. Collaborate across teams for accurate reportin...
Reposted 2 weeks ago
$84K - $135K *
Engage with distributor partners to drive sales growth, build key relationships, and develop strategic marketing plans. Your expertise will be crucial in achieving ambitious sales targets and fosterin...
1 week ago
$72K - $93K *
Grow your career with this strategic role that drives client engagement and marketing program execution across diverse accounts, leveraging data insights and creativity to enhance employee experience...
Yesterday
Manager, Customer Support Operations
$90K - $120K *
Empower our Customer Care team by providing strategic leadership, enhancing processes, and ensuring team performance aligns with company goals. Drive continuous improvement, manage escalations, and le...
4 weeks ago
$140K *
Engage with strategic customers in the Beauty & Fragrance sector to foster long-term growth. Utilize your B2B sales expertise to identify opportunities, develop partnerships, and deliver innovative pa...
2 days ago
Senior Manager, Client Management-Alight Leave Solutions
$100K - $120K *
Join a team that's focused on building strategic relationships and ensuring client success through proactive management of a complex client portfolio. You'll drive engagement and retention strategies...
1 week ago
District Manager - Valet & Front End Services (Boston District)
$131K - $197K *
Accelerate progress at improving district performance through strategic oversight of financial, client, and operational goals while fostering a culture of excellence and successful business developmen...
Reposted 2 weeks ago
Senior Manager, Account Management
$110K - $130K *
Champion strategic customer growth by leading a high-performing account management team. Collaborate with key stakeholders to enhance retention and drive business outcomes in retail lending for financ...
2 weeks ago
$94K - $98K *
Lead project management initiatives, managing all phases from planning to completion. Collaborate with clients to achieve strategic objectives through effective resource allocation and risk management...
1 week ago
Enterprise Account Manager - Southeast Florida
$110K - $130K *
Drive growth in enterprise accounts, managing a territory with opportunities in high-value sales. Cultivate key relationships, strategize territory plans, and collaborate with experts to meet targets...
1 week ago
$240K - $275K *
Lead the charge in operational excellence across AMER, driving scalable processes and performance. Collaborate with leadership and teams to enhance workflows, boost efficiency, and foster a culture of...
6 days ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.