Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $95K *

Join a team that's transforming payroll processes at scale, ensuring timely and accurate payments for over 1,000 employees across multiple states, while driving compliance, automation, and efficiency...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$79K - $114K *

Lead the charge in enhancing team performance and engagement within our Call Center, driving exceptional customer experiences through effective leadership and strategy implementation while fostering a...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Lead the charge in developing and executing go-to-market strategies for innovative legal technology solutions, collaborating cross-functionally to craft impactful messaging that drives growth and enha...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $90K *

Elevate customer relationships by ensuring operational success and support, while driving efficient invoicing processes. Collaborate with teams to maintain a vital communication network for first resp...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$97K - $141K *

Transform revenue cycle operations by leading comprehensive redesign initiatives, ensuring sustainability through expert guidance and hands-on management. Collaborate with stakeholders to drive effici...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$82K - $131K *

Drive impactful FP&A solutions by partnering with sales teams to identify and close opportunities, engaging financial leaders to maximize customer outcomes through advanced reporting and planning capa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$71K - $111K *

Support financial institutions by managing client relationships and operational needs. Act as the trusted partner, addressing inquiries and ensuring satisfaction while collaborating across teams to en...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $165K *

Transform provider operations by leading strategic initiatives, enhancing cross-functional coordination, and driving operational excellence with a focus on scalability and efficiency while managing hi...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Transform client relationships as a Senior Account Manager, driving satisfaction and project success for healthcare payers. Leverage your expertise to influence outcomes and foster collaboration withi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $135K *

Shape our financial strategy by leading operations, analyzing KPIs, and driving cost-saving initiatives across departments to enhance profitability and efficiency in a dynamic, collaborative environme...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Drive impactful regional demand generation strategies to elevate pipeline and revenue. Collaborate cross-functionally to execute high-level marketing programs, ensuring engagement and acceleration of...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$70K - $92K *

Empower operational excellence by liaising between teams to analyze and resolve complex technical issues, enhancing data platform performance and driving process improvements for business stakeholders...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$119K - $221K *

Engage in strategic sales within the Auto Insurance sector by cultivating relationships, identifying customer needs, and driving revenue growth through telematics solutions and consultative sales stra...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Develop and execute audit programs, delivering high-quality assurance and advisory services. Lead audit teams, assess risks, and provide actionable recommendations while ensuring compliance with indus...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$122K - $212K *

Contribute to strategic growth by developing key relationships with advisors and plan sponsors. Drive retention and maximize assets, ensuring high-quality service while supporting the overall retireme...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $124K *

Lead a crucial team in advancing cybersecurity and privacy efforts by managing audits, implementing risk frameworks, and collaborating with senior leadership to enhance compliance and risk management...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Transform your career by leading audit programs, enhancing risk mitigation, and providing high-quality assurance and advisory services. Cultivate strong partnerships with business leaders while drivin...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$100K - $120K *

Join our dynamic team to drive leadership in professional services, enhancing project delivery and team growth. Collaborate cross-functionally to optimize client outcomes and ensure exceptional implem...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Take ownership of medium to large-scale projects while driving team success and customer satisfaction. Lead all phases from planning to execution, mentoring junior project managers, and ensuring align...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $230K *

Lead the charge in healthcare engineering management by guiding a skilled team across the U.S. and India. Utilize your extensive healthcare domain expertise to ensure project execution aligns with U.S...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$178K - $319K *

Explore the potential of AI/ML to revolutionize supply chain efficiency. Collaborate across departments to optimize logistics and inventory management. Drive impactful solutions using cutting-edge mod...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Champion analytics excellence by owning audits, integrations, and insights that drive client revenue through improved data quality and measurement strategies. Leverage AI and SEO knowledge while colla...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Transform customer engagement by developing strategic relationships and driving growth within the retail market. Lead sales efforts across the Central U.S., leveraging consultative techniques to enhan...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Champion customer success within SLED organizations. Drive revenue growth by managing relationships, negotiating contracts, and delivering strategic value for an established client base in the public...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$61K - $110K *

Join a team that's shaping local search strategies to enhance organic performance across 4,000+ locations. Collaborate with brand partners to optimize listings, improve reputation, and drive success t...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.