In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$135K - $145K *
Grow innovative product strategies by leveraging customer insights and AI. Collaborate seamlessly with engineering, sales, and marketing to deliver impactful solutions that enhance user experience thr...
Reposted 2 days ago
Account Manager - Senior Living
$80K - $95K *
Empower senior living solutions by cultivating relationships and driving growth. You will navigate complex sales cycles, identify opportunities, and deliver tailored digital engagement solutions to en...
Today
Senior Manager Voice of Customer Business Partner Lead
$136K - $204K *
Transform customer insights into impactful business strategies. Lead the Voice of Customer Ops, coordinating efforts to enhance customer experience and drive measurable improvements through collaborat...
2 weeks ago
(USA) Senior Manager, Program Management
$80K - $155K *
Elevate program management execution by leading cross-functional teams, driving performance improvement, and optimizing business processes to deliver measurable results aligned with strategic goals an...
Today
(USA) Senior Manager, Program Management
$80K - $155K *
Shape strategic business initiatives by leading cross-functional teams, driving performance improvements, and fostering talent development. Collaborate with senior leadership to implement data-driven...
2 days ago
(USA) Senior Manager, Program Management
$80K - $155K *
Partner with us to drive transformative people initiatives, aligning cross-functional teams and strategies to enhance operational effectiveness, streamline execution, and deliver measurable business o...
1 week ago
Manager, IT Service Management
$112K - $169K *
Elevate your career by leading the strategy and governance of a robust ServiceNow platform. Drive IT Service Management enhancements, automation initiatives, and ensure operational excellence across t...
Reposted today
Director, Field Service Delivery
$124K - $156K *
Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...
4 weeks ago
Manager, Know Your Customer (KYC)
$145K - $192K *
Oversee KYC operations to enhance customer onboarding and periodic reviews, ensuring compliance with regulatory standards while driving team performance and leveraging innovative technologies for effi...
Reposted today
$100K - $120K *
Join us to lead day-to-day IT support and service for a remote-first workforce, ensuring effective user assistance, onboarding, compliance, and technology initiatives that drive operational success an...
1 week ago
$90K - $110K *
Advance compliance and quality by analyzing data, tracking corrective actions, and ensuring timely reporting. Drive systemic issue identification, root cause analysis, and performance monitoring to en...
Today
Manager of Regional Consulting
$235K - $285K *
Champion transformative consulting sales in the financial services sector, driving team success and client outcomes. Lead engagements from pre-sales through delivery while nurturing executive relation...
1 week ago
$90K - $120K *
Lead on-site construction coordination to ensure project compliance with schedule, safety, and quality standards, while managing resources and mentoring teams for optimal performance and efficiency...
3 weeks ago
Regional Manager, Asset Protection
$90K - $110K *
Inspire a safe and secure environment by leading asset protection initiatives across multiple locations, focusing on theft prevention, safety compliance, and risk management to safeguard company asset...
1 week ago
Senior Compliance Business Oversight Manager (US)
$115K - $186K *
Drive compliance excellence by leading oversight programs for Payment Operations, ensuring regulatory adherence, risk management, and operational efficiency. Collaborate with teams to support strategi...
1 week ago
$110K - $130K *
Drive innovative accessory strategies by managing P&L, leading merchandising initiatives, and collaborating across functional teams to enhance both in-store and e-commerce experiences and performance...
1 week ago
$122K - $162K *
Join us to drive enterprise growth through innovative customer marketing strategies that enhance executive relationships, boost customer advocacy, and maximize revenue. Be the catalyst for impactful p...
1 week ago
Manager, Dedicated Customer Success/ Gestionnaire, Succès client dédié (Remote Canada/USA)
$110K - $130K *
Lead a team of senior CSMs to drive strategic account success and growth. Coach, develop, and ensure high-quality delivery while coordinating cross-functional efforts to support enterprise clients thr...
1 week ago
Enterprise Customer Success Manager (Remote)
$110K *
Elevate enterprise client satisfaction by managing high-value accounts, developing tailored success plans, and fostering strong relationships to drive growth, adoption, and retention while collaborati...
1 week ago
$80K - $100K *
Empower customer success by owning account strategy and growth. Collaborate with key stakeholders, drive product adoption, and enhance customer satisfaction to contribute to overall company objectives...
Reposted 2 days ago
$90K - $110K *
Unlock potential by driving strategic growth with high-value accounts, building trusted relationships to enhance retention and identify expansion opportunities across multiple product lines while coll...
Yesterday
$90K - $120K *
Champion strategic account management by driving sales growth and enhancing relationships with key customers. Develop tailored solutions and lead negotiations to ensure customer satisfaction, aligning...
3 weeks ago
$90K - $120K *
Empower professional growth as you drive account strategies and manage relationships with key stakeholders, leveraging AI tools to enhance client engagement and performance in a dynamic, regulated env...
2 weeks ago
$80K - $120K *
Champion strategic growth by managing key accounts in a fast-paced healthcare environment. Leverage AI insights to enhance client relationships, drive revenue, and ensure compliance while optimizing o...
2 weeks ago
Legal Manager, Advertising & Marketing Compliance
$80K - $100K *
Empower compliance by reviewing advertising for legal and regulatory standards. Collaborate with cross-functional teams to ensure adherence to policies while advising on intellectual property and priv...
Today
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.