Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$135K - $145K *

Grow innovative product strategies by leveraging customer insights and AI. Collaborate seamlessly with engineering, sales, and marketing to deliver impactful solutions that enhance user experience thr...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Empower senior living solutions by cultivating relationships and driving growth. You will navigate complex sales cycles, identify opportunities, and deliver tailored digital engagement solutions to en...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$136K - $204K *

Transform customer insights into impactful business strategies. Lead the Voice of Customer Ops, coordinating efforts to enhance customer experience and drive measurable improvements through collaborat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $155K *

Elevate program management execution by leading cross-functional teams, driving performance improvement, and optimizing business processes to deliver measurable results aligned with strategic goals an...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$80K - $155K *

Shape strategic business initiatives by leading cross-functional teams, driving performance improvements, and fostering talent development. Collaborate with senior leadership to implement data-driven...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $155K *

Partner with us to drive transformative people initiatives, aligning cross-functional teams and strategies to enhance operational effectiveness, streamline execution, and deliver measurable business o...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$112K - $169K *

Elevate your career by leading the strategy and governance of a robust ServiceNow platform. Drive IT Service Management enhancements, automation initiatives, and ensure operational excellence across t...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$124K - $156K *

Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$145K - $192K *

Oversee KYC operations to enhance customer onboarding and periodic reviews, ensuring compliance with regulatory standards while driving team performance and leveraging innovative technologies for effi...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Join us to lead day-to-day IT support and service for a remote-first workforce, ensuring effective user assistance, onboarding, compliance, and technology initiatives that drive operational success an...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Advance compliance and quality by analyzing data, tracking corrective actions, and ensuring timely reporting. Drive systemic issue identification, root cause analysis, and performance monitoring to en...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$235K - $285K *

Champion transformative consulting sales in the financial services sector, driving team success and client outcomes. Lead engagements from pre-sales through delivery while nurturing executive relation...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Lead on-site construction coordination to ensure project compliance with schedule, safety, and quality standards, while managing resources and mentoring teams for optimal performance and efficiency...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$90K - $110K *

Inspire a safe and secure environment by leading asset protection initiatives across multiple locations, focusing on theft prevention, safety compliance, and risk management to safeguard company asset...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$115K - $186K *

Drive compliance excellence by leading oversight programs for Payment Operations, ensuring regulatory adherence, risk management, and operational efficiency. Collaborate with teams to support strategi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Drive innovative accessory strategies by managing P&L, leading merchandising initiatives, and collaborating across functional teams to enhance both in-store and e-commerce experiences and performance...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$122K - $162K *

Join us to drive enterprise growth through innovative customer marketing strategies that enhance executive relationships, boost customer advocacy, and maximize revenue. Be the catalyst for impactful p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead a team of senior CSMs to drive strategic account success and growth. Coach, develop, and ensure high-quality delivery while coordinating cross-functional efforts to support enterprise clients thr...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K *

Elevate enterprise client satisfaction by managing high-value accounts, developing tailored success plans, and fostering strong relationships to drive growth, adoption, and retention while collaborati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Empower customer success by owning account strategy and growth. Collaborate with key stakeholders, drive product adoption, and enhance customer satisfaction to contribute to overall company objectives...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $110K *

Unlock potential by driving strategic growth with high-value accounts, building trusted relationships to enhance retention and identify expansion opportunities across multiple product lines while coll...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Champion strategic account management by driving sales growth and enhancing relationships with key customers. Develop tailored solutions and lead negotiations to ensure customer satisfaction, aligning...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Empower professional growth as you drive account strategies and manage relationships with key stakeholders, leveraging AI tools to enhance client engagement and performance in a dynamic, regulated env...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $120K *

Champion strategic growth by managing key accounts in a fast-paced healthcare environment. Leverage AI insights to enhance client relationships, drive revenue, and ensure compliance while optimizing o...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $100K *

Empower compliance by reviewing advertising for legal and regulatory standards. Collaborate with cross-functional teams to ensure adherence to policies while advising on intellectual property and priv...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.