Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $120K *

Join a team that's driving growth in personal care by fostering relationships and implementing tailored sales strategies to enhance client satisfaction across key markets in the Northeast region...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $110K *

Lead the charge in driving revenue growth by leveraging product expertise and collaborative sales support. Partner with account managers to develop strategic proposals, advance sales cycles, and ident...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Drive the post-sale success engine for a startup ecosystem, optimizing customer journeys, scaling operations, and enhancing retention and growth. Collaborate cross-functionally to ensure startup succe...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$136K - $182K *

Join us to lead strategic operations for a dynamic team, driving efficiency and process improvements. You will oversee budgeting, staff development, and policy changes, ensuring alignment with broader...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Champion client relationships to drive revenue growth by executing proactive renewals, optimizing pricing, and enhancing client satisfaction through tailored solutions and strategic partnerships, cont...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Grow your career with a vital role in Supply Chain Management, overseeing operations, ensuring quality standards, managing staff, and improving efficiency while fostering an engaged workforce and main...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $180K *

Lead the charge in defining vendor strategy and governance for identity verification. Manage procurement and compliance to enhance program resilience against regulatory risks while driving cost optimi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $150K *

Elevate brand presence by managing visual merchandising strategies across retail locations. Collaborate with teams to ensure consistent execution, driving sales through effective product presentation...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Advance customer success by leveraging enterprise software expertise to enhance adoption, drive measurable outcomes, and strengthen strategic relationships. Collaborate cross-functionally to innovate...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Pioneer client success through effective adoption of Workforce Engagement Management solutions, fostering impactful relationships, structured programs, and expert guidance to drive measurable operatio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Elevate patient experience by leading operations in a remote medical contact center. Drive performance management, enhance service delivery, and oversee strategic initiatives across teams. Shape the f...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $160K *

Lead the charge in driving growth and strategy for our largest pro partners by leveraging data insights. Manage cross-functional projects to shape impactful initiatives, build frameworks, and measure...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$132K - $156K *

Elevate your career by driving sales efficiency through data management, analytics, and cross-functional collaboration to optimize processes and support strategic initiatives within a high-impact team...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $220K *

Lead the charge in driving product strategy and execution for internal platforms, enhancing community operations through automation and scalable tools, while collaborating with cross-functional teams...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Empower cross-functional operations as a Senior Business Analyst, driving initiative solutions and enhancing vendor relationships while guiding teams through complexity to impactful recommendations fo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$94K - $151K *

Join a team that's driving sales success by developing territory strategies, managing cross-functional teams, and leveraging industry expertise to maximize revenue and exceed quotas in a competitive s...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

Drive market adoption of innovative Inventory Optimization solutions, shaping strategy and building relationships while managing complex sales cycles from initiation to closure, contributing to impact...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$128K - $226K *

Join a team that empowers enterprise customers to realize their CX vision. Drive strategic partnerships, facilitate renewals, and lead cross-functional collaborations, utilizing your expertise to enha...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Transform transportation capacity management by securing and optimizing carrier networks for First and Middle Mile operations, driving efficiency and scalability to meet aggressive growth targets in a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$118K - $230K *

Drive transformative automation in claims operations, enhancing efficiency and member experience. Lead cross-functional teams to design AI-driven workflows, optimize processes, and ensure operational...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$166K - $177K *

Join a team that's shaping the future of AI project execution! Leverage your project management skills to drive complex initiatives, collaborate with cross-functional teams, and ensure successful deli...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$86K - $101K *

Engage with diverse businesses in the $2.5M-$50M revenue range, driving sales and developing strategic partnerships. Utilize your expertise in business development to create a robust pipeline, execute...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Champion new business development and retention, driving revenue growth through strategic account management and collaborative customer engagement in the medical device industry to enhance relationshi...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $125K *

Lead strategic analysis initiatives and process improvements, optimizing efficiency while collaborating with stakeholders. Drive decision-making through comprehensive documentation and support project...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$140K - $145K *

Empower teams to drive product innovation and strategy, overseeing complex initiatives while cultivating talent. Collaborate with stakeholders to align objectives and ensure impactful delivery across...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.