Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Unlock potential by driving the order-to-cash process, ensuring seamless integration of billing, payments, and revenue operations while collaborating across teams to enhance efficiency and accuracy in...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $226K *

Empower enterprise customers by building lasting partnerships that drive success. Guide them through their CX journey while leveraging technical expertise to enhance solution adoption and achieve stra...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Elevate account management by developing strategic plans, fostering customer relationships, and implementing initiatives that drive growth and profitability across retail and wholesale channels. Optim...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Manage regional sales growth in Ontario by leading a skilled team, developing strategies, and collaborating cross-functionally to enhance market presence and achieve revenue objectives...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $110K *

Lead strategic partnerships by guiding customers toward business value, driving platform adoption, and championing success across organizations. Utilize your CPG trade expertise to build trust and inf...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$96K - $186K *

Unlock potential by leading strategic people initiatives that enhance performance and drive operational excellence across our global advertising teams. Foster collaboration, innovation, and accountabi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Unlock potential by managing a remote team of Account Executives, enhancing sales performance, and driving accountability through data analysis and operational excellence in a dynamic, fast-paced envi...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Drive robust accounting operations by managing accounts payable, inventory accounting, and month-end close, ensuring compliance and building processes in a fast-growing biotech environment. Make your...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $180K *

Strategize workforce and leadership effectiveness by partnering with senior leaders. Drive organizational transformations, enhance decision-making processes, and improve talent outcomes across a globa...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Optimize the supply chain operations from planning to delivery while leading a dedicated team. Collaborate with diverse functions, manage logistics, and enhance customer satisfaction through innovativ...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Lead seamless ERP project deliveries, ensuring client satisfaction and value. Manage scope, schedule, budget, and risks while coordinating cross-functional teams for successful implementations and mea...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$70K - $107K *

Lead multiple construction projects, ensuring safety and quality standards are met while engaging stakeholders and managing contractors for timely project completion in a remote position requiring reg...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$123K - $154K *

Lead strategic initiatives within the financial services vertical to drive growth and expansion. Collaborate with cross-functional teams to develop actionable strategies that enhance customer success...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$163K - $172K *

Advance brand presence in Canada through innovative consumer marketing strategies. Own execution across integrated campaigns, driving measurable results in a fast-paced, collaborative environment focu...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$80K - $83K *

Lead the charge in driving sales through strategic account management, fostering customer relationships, and executing tailored sales plans to meet revenue targets in the consumer products industry...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$118K *

Lead the charge in delivering large-scale project initiatives by collaborating with clients, stakeholders, and cross-functional teams to ensure timely, on-budget execution and impactful outcomes, whil...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Elevate client relationships and drive revenue growth by leading a team of account managers focused on mid-market accounts. Ensure high customer satisfaction and align strategies with broader business...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Take ownership of data-driven insights as you partner with leadership to enhance revenue processes, optimize performance metrics, and drive growth strategies across global regions in this crucial oper...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Create strategic customer relationships to drive revenue growth and enhance profitability. Implement business and execution plans, ensuring alignment between customer goals and company offerings to fo...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Join a team that's driving revenue growth by strategically engaging customers, identifying their needs, and leveraging key partnerships to deliver innovative solutions and ensure operational excellenc...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Grow your career with a dynamic role executing regional marketing programs that enhance pipeline and revenue. Collaborate with sales and product teams to deliver engaging experiences, driving deal acc...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $90K *

Empower franchise growth by identifying, recruiting, and managing franchise candidates across multiple territories. Lead innovative sales strategies while overseeing franchise events to boost overall...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$111K - $167K *

Unlock potential by driving success for our largest customers through trusted partnerships, technical guidance, and proactive account management to ensure adoption and optimization of complex software...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$93K - $137K *

Analyze and solve complex challenges in a collaborative environment, applying technical expertise to drive innovative solutions across diverse projects and contribute to organizational growth and perf...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$79K - $122K *

Empower a dynamic team by supervising Tier I Knowledge Center agents, managing performance, and optimizing user support processes. Drive operational excellence while enhancing efficiency, ensuring hig...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.