Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Oversee and enhance the accounting function, managing month-end close, key workflows, and automation processes while delivering scalable solutions in a dynamic startup environment. Utilize AI to optim...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $120K *

Drive product marketing success by collaborating with cross-functional teams to craft compelling messaging and content that enhances sales enablement and positions our solutions as market leaders acro...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$140K - $210K *

Empower the commercial finance team by delivering key insights, driving efficiency, and enhancing decision-making processes. Collaborate across functions to optimize financial performance and support...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $130K *

Join a dynamic team to deliver innovative AI solutions, collaborating with experts to integrate cutting-edge technology in enterprise contact centers, enhancing customer experiences through real-time...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Join a team that’s revolutionizing outbound sales with strategic leadership. Shape and scale our Sales Development team, optimizing multi-channel strategies to engage tech-savvy audiences and drive im...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Engage and lead a dynamic team in delivering exceptional pharmacy services. This role involves coaching, performance management, and ensuring compliance in a fast-paced environment while fostering con...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$86K - $128K *

Manage end-to-end digital advertising and SEO program delivery for OEM partnerships, leading a team and collaborating across departments to ensure deadlines are met and program compliance is maintaine...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Lead the charge in driving strategic growth for our Enterprise Account Management team, focusing on expanding product lines and increasing penetration within DSO partners, while ensuring operational e...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Unlock potential by driving revenue growth through relationship management, complex solution sales, and strategic marketing plans. Leverage expertise in P2P SaaS to deliver exceptional value and servi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$93K - $154K *

Drive operational excellence and sales effectiveness by leading a team that optimizes sales processes, enhances productivity, and fuels revenue growth through strategic insights and collaboration acro...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$75K - $95K *

Lead and optimize supply chain operations to ensure peak efficiency in warehouse management, focusing on order fulfillment, shipping, receiving, and inventory control, while fostering a collaborative...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$76K - $114K *

Optimize customer retention through effective warranty administration, strategic planning, and active collaboration with dealerships to enhance customer experience and compliance while driving operati...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Transform your career as a strategic HR partner enhancing operations and engagement, coaching leaders while driving talent development and compliance across multiple regions. Join a team committed to...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$109K - $140K *

Champion insights-driven performance at a strategic level, enhancing partner operations, improving customer experience, and navigating cross-functional initiatives through data analysis and actionable...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $225K *

Shape the future of AI agents by translating client needs into clear requirements, overseeing prompt quality and agent performance, while collaborating effectively with internal teams and engineering...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$62K - $131K *

Innovate the future of emergency communication by driving strategic data acquisition from law enforcement agencies, enhancing reporting efficiency and community safety through collaboration and soluti...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$62K - $131K *

Lead the expansion of existing accounts in the Western U.S. by employing a consultative sales approach to increase product adoption and enhance customer relationships, with significant travel required...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $130K *

Empower and guide a high-performing team of Customer Success Managers to drive retention outcomes, enhance client relationships, and ensure proactive engagement while collaborating cross-functionally...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $120K *

Drive user-centered service design by shaping digital journeys, conducting in-depth research, and collaborating with cross-functional teams to enhance the overall service experience and delivery acros...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$128K - $226K *

Empower enterprise customers by building lasting partnerships that drive success. Guide them through their CX journey while leveraging technical expertise to enhance solution adoption and achieve stra...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $181K *

Lead the charge in building relationships and winning business in the emerging Power Stability market, covering business development to deal closure with utilities and partners, driving sustainable en...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$94K - $122K *

Transform customer engagement by driving sales growth and strategic brand initiatives. Collaborate with cross-functional teams to analyze market trends, execute business plans, and enhance customer re...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$150K - $187K *

Shape the future of brand reputation by leading strategic media relations, managing press interactions, and executing communications initiatives. Collaborate across departments to enhance visibility a...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Media

$127K - $165K *

Join a strategic team to enhance data insights and operational efficiency. Leverage your expertise in cloud architectures and analytics while guiding teams in developing modern data solutions for info...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.