Customer Service Manager Jobs in Newton, MA

Play a key role in driving customer success and digital transformation through effective account management, strategic collaboration, and impactful presentations in the manufacturing sector...

Shape the future of HVAC service excellence by leading a dynamic team, ensuring operational efficiency, and enhancing customer satisfaction through effective coaching and support...

Champion customer success by driving retention and growth in enterprise accounts. Leverage your SaaS experience to create tailored success plans, enhance customer engagement, and refine renewal proces...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Join a team that's redefining payment solutions! Drive strategic product management, leading innovative card offerings and fostering high-performing teams while shaping market-leading strategies and e...

Champion strategic hotel partnerships and leverage industry insights to boost revenue, optimize pricing, and enhance content competitiveness, all while nurturing relationships that drive bookings and...

Transform financial reporting by leading a dedicated accounting team. Oversee the month-end close process, enhance accuracy, and ensure compliance with accounting principles while collaborating with c...

Empower performance excellence in contact center operations by optimizing vendor relationships, enhancing service delivery, and leveraging analytics for a seamless customer experience across channels...

Empower customer success by managing relationships, driving account growth, and ensuring clients achieve business value through technology. Serve as a trusted advisor in engineering, quality control...

Engage with a Tier-1 service provider account by developing strategic plans and managing VAR partnerships to drive revenue growth, operational alignment, and long-term business performance in a comple...

Drive integrated marketing programs that attract and engage quality agents while enhancing brand visibility. Collaborate with cross-functional teams to create effective campaigns aligned with recruitm...

Transform post-sales operations by owning reporting, process design, and automation. Collaborate with teams to enhance efficiency and drive success through streamlined systems and insightful data mana...

Advance customer success by driving strategic outcomes and executive engagement. Collaborate with cross-functional teams to enhance platform adoption and influence transformational go-to-market strate...

Lead the charge in transforming the enterprise IT service management landscape through strategic governance, innovative AI integration, and continuous improvement, ensuring optimal alignment with orga...

Join a team that's transforming sales operations with strategic insights and data-driven execution. Leverage your expertise to drive organizational effectiveness and growth in a dynamic environment fo...

Optimize operations and drive efficiency by managing resources, supervising staff, and ensuring compliance with regulations while maintaining strong customer relations and budget oversight...

Lead and innovate enterprise data platforms, managing teams to design, implement, and evolve solutions using cloud technologies and Master Data Management within a dynamic data strategy...

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

Advance your career by leading comprehensive administrative services for diverse client accounts, delivering exceptional service while collaborating across teams and proactively managing project timel...

Shape the future of client delivery by leading cross-functional projects, managing stakeholder relationships, and creating innovative solutions for seamless healthcare experiences. Join a team dedicat...

Inspire growth by leading a high-performing team to enhance client services, ensuring operational excellence, customer satisfaction, and strategic retention initiatives that elevate merchant success w...

Drive project execution and delivery for client-facing data collection initiatives. Lead teams, ensure client satisfaction, manage financials, and communicate progress effectively while thriving in dy...

Join a team that's leading the way in risk management by overseeing GL claims, driving strategic analysis, and collaborating with internal and external stakeholders to enhance risk practices and optim...

Lead medium to large-scale projects with a focus on quality delivery, risk management, and customer satisfaction, while mentoring junior team members to achieve project success and ensure alignment wi...

Lead the charge in overseeing store operations, driving sales and community engagement. Foster team development and create a customer-focused environment while achieving operational goals and enhancin...