Customer Service Manager Jobs in Newark, NJ

Elevate team performance as you develop and lead 10-15 associates, driving sales and customer satisfaction through training, operational excellence, and strategic execution to enhance overall store su...

Lead the maintenance team in a fast-paced, high-volume environment. Oversee preventative maintenance programs, manage contractors, ensure operational compliance, and handle budget controls while foste...

Optimize the end-to-end localization process, driving product excellence and strategic technical solutions for Disney's global content initiatives. Collaborate cross-functionally to enhance operationa...

Join a dynamic team leading customer success initiatives, driving onboarding, adoption, and retention for K-12 solutions. Collaborate cross-functionally to ensure impactful experiences and achieve lon...

Lead the charge in optimizing technology platforms to achieve strategic objectives, mentoring a diverse team and managing complex project portfolios. Drive innovation and continuous improvement while...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Shape the future of our critical technology infrastructure by resolving complex technical challenges and enhancing operational efficiency. Collaborate with stakeholders to drive process improvement an...

Optimize service delivery performance by leading a team, managing accounts, and ensuring effective operations to drive revenue and meet district needs while maintaining high-quality customer experienc...

Transform customer service through effective maintenance and engineering solutions. Manage diverse logistics and operational activities, leveraging your expertise to optimize service quality and timel...

Drive growth and optimize vendor partnerships in e-commerce, influencing major retail brands. Analyze data, execute strategic plans, and enhance customer experiences to deliver impactful results on a...

Grow your career with a dynamic role focused on customer relationships and account management, ensuring customer satisfaction and identifying opportunities for growth and retention within a portfolio...

Own and elevate an AI-first customer support function by leading a dynamic team to deliver exceptional service, manage costs, and drive continuous improvement while collaborating across departments to...

Lead the charge in operational excellence and analytics to enhance customer service delivery. Oversee cross-functional teams, drive performance improvements, and utilize data insights to optimize effi...

Champion operational excellence by managing multiple service contracts to achieve revenue and client satisfaction goals while leading a dedicated team and fostering strong client relationships...

Transform your career by driving revenue growth through strategic operations and insights. Collaborate with leadership to optimize CRM, enhance processes, and deliver actionable intelligence that supp...

Empower customer success by leading post-implementation experiences for a diverse portfolio of brands, driving revenue retention and acting as a key liaison across teams to ensure clients achieve thei...

Lead and optimize field service operations across a defined region, ensuring excellence in customer service and technician performance while managing a team of up to 15. Drive growth and uphold servic...

Transform client engagement through innovative prospecting and strategic B2B sales initiatives. Drive growth by building relationships, closing deals, and collaborating with teams to deliver tailored...

Champion client success by managing a portfolio of enterprise accounts, enhancing software value, and fostering strong relationships to drive business growth in the trade service sector. Your insights...

Elevate operational excellence by serving as a crucial liaison in live data center environments, ensuring safety and continuity during project transitions, while coordinating stakeholders for successf...

Drive customer success by leading onboarding, building relationships, and advocating for client needs. Ensure satisfaction through support, training, and product feedback. Collaborate with teams to en...

Lead a dynamic team of Resident Consultants to drive customer success, ensuring growth and value realization for our enterprise clients. Foster relationships and implement strategies that enhance serv...

Transform customer experiences through strategic onboarding and success management. Collaborate across teams to drive product mastery and enhance user adoption. Be the key liaison that champions custo...

Lead our Resident Consultant team to enhance customer success by strategically partnering with enterprise clients, managing the lifecycle, and ensuring value realization from our services, all while c...

Transform the customer experience by managing operations in an e-commerce environment, ensuring seamless communication with fulfillment partners and internal teams to optimize service quality and oper...