Customer Service Manager Jobs in New York, NY

Join a team that's dedicated to enhancing employee benefits and wellness programs. In this role, you'll manage initiatives across benefits administration, leave management, and worker’s compensation...

Drive business growth by establishing relationships with fiber network operators, overseeing the entire sales cycle from lead generation to contract signing while collaborating with technical experts...

Transform revenue accounting processes by leading ASC 606 compliance for SaaS and Professional Services. Collaborate with cross-functional teams to enhance data integrity and automate revenue recognit...

Grow customer engagement by enhancing digital rollover and conversion experiences in wealth solutions. Collaborate with cross-functional teams to deliver impactful product strategies and improve finan...

Champion AI product innovation by defining strategy and driving delivery for a diverse portfolio of AI initiatives. Influence outcomes through collaboration, hands-on prototyping, and leading teams ac...

Elevate the Commercial Lines operation by leading teams, enhancing processes, driving efficiency, and fostering client success. This role blends leadership and strategy to ensure operational excellenc...

Optimize patient care by leading a dedicated team focused on improving clinical outcomes. Collaborate closely with healthcare professionals to enhance operational efficiency and ensure high-quality tr...

Drive national accounts strategy to enhance revenue growth and strategic partnerships. Collaborate cross-functionally to ensure national agreements yield measurable outcomes and maintain executive rel...

Drive growth by owning strategic CX accounts and leveraging AI-enabled solutions. Collaborate with stakeholders to enhance customer engagement and retention across diverse channels, while shaping acco...

Accelerate the evolution of customer support by developing AI agents that intelligently resolve complex issues, enhance customer experiences, and drive product innovation through collaboration across...

Support key insurance clients as a Technical Account Manager, enhancing relationships and optimizing their use of Majesco solutions. Provide guidance and manage escalations, ensuring maximum satisfact...

Manage a team of associates focused on program design and regulatory approvals. Play a key role in vendor performance, cross-functional collaboration, and enhance program delivery through innovative s...

Help us drive impactful lifecycle marketing programs through strategic execution and team leadership. You will enhance customer engagement and retention by managing campaigns, analyzing performance, a...

Create and drive retail marketing strategies, ensuring flawless execution across key accounts. Own the marketing calendar and lead cross-functional collaboration to deliver compelling programs that me...

Provide expert post-deployment support for a unique enterprise software platform, actively engaging with clients to troubleshoot issues, implement solutions, and enhance customer satisfaction in a col...

Join a team that's dedicated to enhancing customer satisfaction through expert support. As a Customer Service Technical Specialist, you'll coordinate client requests, provide troubleshooting and confi...

Help us transform customer experiences by delivering expert technical support and solutions for Enablon software, ensuring customer satisfaction through effective troubleshooting and collaboration in...

Support customer success by troubleshooting and resolving technical issues, overseeing project implementations, and guiding clients through software solutions to ensure satisfaction and ongoing improv...

Develop and execute media strategies that transform insights into compelling stories, strengthen media presence, and enhance brand visibility across platforms through innovative, data-driven campaigns...

Take ownership of customer success by providing expert technical support, troubleshooting, and guidance to clients, ensuring solutions are tailored to their unique needs while improving service system...

Accelerate growth through strategic partnerships and channel development, driving revenue and cultivating long-term relationships with AV/IT resellers and integrators in a dynamic sales environment wi...

Elevate customer experiences by building strong relationships, driving product adoption, and uncovering growth opportunities in a dynamic SaaS environment, ensuring client retention and satisfaction a...

Partner with us to drive business development by leveraging your negotiation expertise and financial acumen to secure and manage contractual agreements, ensuring client satisfaction and compliance whi...

Engage as a founding Account Manager to build and scale a new team. Own a book of business, drive revenue growth, and collaborate closely with technical customers while navigating complex projects and...

Empower a high-performing team to deliver innovative Lab Orchestration solutions, ensuring successful implementation for R&D clients while driving operational excellence and harnessing automation and...