Customer Service Manager Jobs in Marlborough, MA

Transform regional quality performance by leading continuous improvement strategies, ensuring compliance, and supporting cross-functional teams. Drive initiatives to eliminate poor quality costs while...

Join a team that's transforming customer service operations through innovative strategies, leveraging technology and AI to enhance efficiency and client satisfaction while managing multifaceted engage...

Lead cross-functional pricing operations with a focus on C&I solar and O&M, driving efficient deal execution while managing a team. Engage with stakeholders to streamline processes and enhance pricing...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Lead the charge in enhancing after-sales finance strategies, optimizing operational processes, and driving performance across service operations. Collaborate with stakeholders to foster efficiency, vi...

Champion innovative customer success by owning the commercial lifecycle, driving relationships and revenue growth through strategic negotiation and account management in a dynamic pharma landscape...

Join a team that's dedicated to managing client relationships and delivering exceptional service. You will interact with management at large firms, ensuring client needs are met while managing interna...

Engineer robust client relationships and deliver exceptional service in alternative investments. Act as a key liaison among diverse stakeholders, ensuring effective communication and streamlined opera...

Drive impactful client relationships by managing communications, deliverables, and financial documents. Engage with stakeholders while coordinating internal teams to ensure client satisfaction and tim...

Engage clients and manage daily operations for investment fund administration. You will maintain relationships and enhance client satisfaction while overseeing accurate reporting and efficient interna...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Lead the operation of delivery logistics, ensuring timely order fulfillment and fostering a safety-oriented culture. Collaborate to achieve customer service goals while promoting efficiency and teamwo...

Unlock your potential by leading a high-performing Customer Success team to drive exceptional customer satisfaction, engagement, and growth, while aligning with strategic business goals and fostering...

Lead and elevate a high-performing sales team while driving strategic growth in the financial services sector through innovative solutions and strong client relationships...

Champion the growth of innovative services and marketplace offerings. Lead the full lifecycle from strategy to execution, engaging partners and owning revenue-critical services that enhance platform v...

Lead the charge in ensuring quality service and compliance across client facilities while managing personnel, budgets, and operations to optimize profitability and enhance client relations in a dynami...

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...

Drive customer success by delivering strategic guidance and collaborating with teams to enhance product adoption, resolve issues, and ensure high client satisfaction in a dynamic, solution-oriented ro...

Optimize governance processes by leading a skilled team to develop industry-best standards and enhance project delivery through effective knowledge management, while ensuring compliance and driving op...

Shape strategic relationships with key industrial clients, driving sales growth and collaboration. Manage account strategies to exceed targets, effectively bridging client needs and company offerings...

Optimize manufacturer relations and drive strategic data analysis to support operational excellence in gas services. Collaborate with cross-functional teams to ensure alignment and improve decision-ma...

Lead global project initiatives, manage cross-functional teams, and ensure project alignment and health through effective communication and strategy. Drive continuous improvement while delivering proj...

Empower client relationships by leading claim service strategies and underwriting partnerships across national accounts. Deliver exceptional support for high-impact clients while driving retention and...

Pioneer data-driven insights in the retail media landscape, enhancing advertiser relationships through strategic analysis, robust reporting, and audience segmentation. Play a key role in optimizing ca...

Engage as a strategic sales leader, driving performance and growth of a high-impact sales team. Lead pipeline management and develop innovative strategies to exceed ambitious corporate goals in a fast...