Customer Service Manager Jobs in Lorton, VA

Elevate customer relationships and drive success by managing key accounts, delivering insights, and executing strategies to enhance product adoption and business growth in a growing global Customer Su...

Lead and manage a dynamic Knowledge Management team to enhance client support. Drive collaboration, optimize knowledge assets, and ensure high service quality while fostering team development and cont...

Champion the development and governance of AI-driven knowledge services, enhancing operational efficiency and customer experience. Collaborate with teams to innovate digital service tools while leadin...

Shape the future of communications by strategizing and executing impactful narratives for Product Delivery, supporting senior leaders, and enhancing internal clarity across teams to drive success duri...

Transform marketing operations with innovative strategies and hands-on execution. Collaborate across teams to enhance campaign delivery, optimize technology, and drive efficiency in processes that und...

Lead the charge in the efficient management of cafe operations, ensuring exceptional customer satisfaction and team performance. Drive compliance with safety and sanitation standards while fostering a...

Unlock your potential in a dynamic role overseeing GEICO's social media presence. Manage content publishing, ensure compliance, and lead real-time engagement to amplify brand visibility and conversati...

Lead the charge in managing Café operations, ensuring outstanding customer service, effective staff training, and adherence to safety and cleanliness standards across multiple locations...

Oversee the daily operations of diverse Café locations, ensuring customer satisfaction, compliance with sanitation standards, and effective staff management. Engage in cost control, staff training, an...

Join a dynamic team to strategize and optimize product commercialization for channels. Drive market insights and cross-functional collaboration to elevate product launches and ensure alignment with co...

Transform incident management processes and lead a team to enhance operational efficiency. Drive AI adoption and ensure seamless communication during high-severity incidents while fostering a culture...

Reimagine customer experiences in the energy sector by spearheading strategies that enhance customer success and retention across innovative products and services while building a results-driven team...

Unlock potential by managing complex government accounts, implementing sales strategies, and driving growth across key customer segments. Collaborate with teams to deliver exceptional client solutions...

Manage complex government accounts, develop sales strategies, and drive growth. Collaborate with teams to provide tailored solutions, enhance customer satisfaction, and implement eProcurement initiati...

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

Transform the community engagement landscape by promoting outreach initiatives, upholding compliance, and fostering associate development. You'll play a key role in enhancing customer service standard...

Lead the charge in managing cross-functional initiatives within Marketing Operations, ensuring seamless execution of projects related to digital asset management, metadata governance, and stakeholder...

Drive effective service delivery coordination by enhancing stakeholder engagement and ensuring quality customer satisfaction through proactive communication and comprehensive management of IT service...

Help us drive customer satisfaction and business growth by managing relationships with SMB accounts. Utilize your expertise in account management to achieve revenue targets, enhance client engagement...

Take ownership of safety initiatives across our fulfillment network, ensuring compliance and injury prevention. Lead audits and promote a proactive safety culture while working closely with operations...

Drive service delivery excellence by coordinating IT initiatives, engaging stakeholders, and managing customer satisfaction to enhance service adoption. Foster collaboration across teams and ensure ti...

Lead the charge in project management by collaborating with stakeholders to deliver comprehensive plans that encompass scope, budget, and timelines while ensuring effective communication and risk mana...

Join us in leading a dynamic service desk team, ensuring operational excellence and customer satisfaction. Your leadership will guide day-to-day activities and foster a service-oriented culture, drivi...

Join a dynamic Customer Success team to drive value for Fortune 500 clients, manage strategic relationships, and enhance software adoption to achieve successful business outcomes in a collaborative, h...

Advance customer loyalty by managing relationships, analyzing needs, and optimizing processes. Lead onboarding and create strategies for enterprise clients, ensuring high satisfaction and strategic al...