Customer Service Manager Jobs in Laurel, MD

Transform support delivery by leading a high-performing customer service team, optimizing operations, and enhancing customer experience through data-driven decisions and cross-functional collaboration...

Lead a high-performance team focused on fraud prevention and claims operations, ensuring compliance with regulations and enhancing risk mitigation strategies through collaboration and innovative solut...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Drive your career with an Agile-focused team that enhances platform functionality and ensures excellent user support. Lead the way in analyzing business requirements, testing, and improving processes...

Join us to oversee the planning and implementation of maintenance programs, enhancing manufacturing efficiency. Lead skilled teams to tackle complex challenges while ensuring a safe and productive wor...

Transform production processes by overseeing planning, scheduling, and execution to ensure operational goals are met, while leading staff and optimizing resources in a challenging manufacturing enviro...

Join our team to enhance customer journeys by fostering relationships and ensuring service satisfaction. Leverage industry expertise to drive success, address customer needs, and support strategic ini...

Lead the charge in enhancing IT support operations across multiple entities, ensuring high-quality service delivery and user satisfaction while promoting a cohesive, efficient, and responsive help des...

Manage consumer service initiatives by overseeing outreach programs, supervising staff, and fostering connections with community leaders. Execute education sessions, handle consumer complaints, and de...

Transform sourcing strategies and optimize vendor relationships while driving cost savings and compliance. Engage cross-functional teams to enhance supplier performance and streamline processes to sup...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

Lead maintenance operations for campus facilities, ensuring safety, efficiency, and top-notch service. Collaborate with stakeholders, manage a dedicated team, and oversee preventive maintenance to sup...

Transform customer experiences by leading a high-performing Customer Success team. Collaborate cross-functionally, drive client value, and implement scalable strategies to enhance user engagement and...

Empower customer success by managing relationships with Mid-Market clients, ensuring they realize value from the platform. Drive growth through retention strategies, account health insights, and colla...

Drive improvements in operations and quality initiatives, ensuring safety and performance excellence. Collaborate across departments to optimize processes, support employees, and elevate user experien...

Shape customer-centric strategies by leading insights initiatives, developing project plans, and partnering with cross-functional teams to enhance user experiences and improve consumer outcomes throug...

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

Drive customer success by managing relationships and expanding revenue within existing accounts. Leverage strategic sales execution and cross-functional collaboration to ensure customer retention and...

Join a team that’s dedicated to enhancing employee well-being by managing a comprehensive benefits program across diverse sites, ensuring compliance, delivering exceptional support, and fostering enga...

Lead the charge in delivering strategic enterprise communication services, ensuring mission-critical reliability across diverse environments. Engage with senior stakeholders and manage high-performing...

Deliver outstanding leadership by developing regional plans to achieve sales goals and profitability. Coach and mentor account managers to enhance their skills, ensuring excellent service standards wh...

Empower operational excellence across multiple service locations, driving performance and customer satisfaction. Lead a team of site managers, ensure compliance, and cultivate talent in a fast-paced e...

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

Contribute to successful customer engagement and contract negotiations by delivering top-tier service and innovative solutions for clients and internal teams in a dynamic sales environment, making an...

Champion operational excellence by transforming sales processes and reporting. Collaborate with leadership to implement actionable strategies that enhance performance and drive results, while managing...