Customer Service Manager Jobs in Lansing, MI

Join a team that champions customer success by driving strategic relationships, ensuring retention, and enhancing business value for clients through proactive engagement and effective program manageme...

Drive the optimization and support of ERP systems across multiple manufacturing businesses. Lead implementations, develop strategies, and ensure seamless integration to enhance operational excellence...

Engage with strategic accounts to drive customer success and relationship management. Collaborate across teams to ensure product adoption, customer health, and retention, using insights to enhance the...

Lead strategic relationships with enterprise accounts, ensuring exceptional service delivery and technical support. Excel in problem-solving and improve client business outcomes through collaboration...

Champion the design and administration of incentive compensation programs that enhance team performance and align with business objectives by collaborating with cross-functional partners to ensure eff...

Engage in driving cross-functional projects that enhance agency operations and partnerships, ensuring scalable solutions in a fast-paced environment. Lead initiatives from identification to implementa...

Empower our customers by driving revenue growth through strategic account management. You'll oversee migrations, foster client relationships, and collaborate with teams to ensure adoption and expansio...

Discover strategic opportunities as a key enterprise account owner, driving growth, retention, and value for complex member organizations by building trusted executive relationships and coordinating c...

Lead the charge in designing and managing sales compensation and territory planning, driving equitable incentives and performance strategies aligned with organizational goals to enhance operational ef...

Drive growth by leading a high-performing sales team, developing talent, and fostering strategic partnerships. Ensure execution of full-cycle sales processes in a dynamic corporate environment focused...

Drive high-impact initiatives that enhance care access for underserved populations while managing complex projects from concept to launch. Collaborate cross-functionally to develop scalable systems th...

Drive the optimization of mill operations by leading process engineering initiatives and continuous improvements, enhancing material flow through advanced automation while managing a dedicated team ac...

Build strong client relationships while managing service interactions and driving resolution for client escalations. Lead cross-functional teams to deliver quality outcomes, ensuring adherence to KPIs...

Lead the charge in tactical product management across multiple offerings, enhancing efficiencies, ensuring compliance, and aligning teams to optimize product strategies. Act as a liaison with stakehol...

Lead the charge in defining and executing product strategy, bridging client needs and technical capabilities for software applications while managing the lifecycle from ideation to market placement in...

Accelerate user growth through innovative onboarding and retention strategies. Lead cross-functional teams to optimize marketing efforts, leveraging data and AI to drive engagement and reactivate user...

Champion customer success by leading cross-functional teams to optimize product delivery, manage UAS programs, and enhance relationships with US Government stakeholders to ensure client satisfaction a...

Unlock potential by managing comprehensive cost estimates for diverse projects. Collaborate with stakeholders, analyze costs, and ensure accurate forecasts throughout the project lifecycle, while cont...

Engage with a diverse commercial client portfolio by managing accounts, enhancing retention, and driving new business initiatives. Utilize expertise in transportation and trucking to provide outstandi...

Empower a team of sales professionals to exceed revenue targets, enhance processes, and foster a culture of continuous learning while driving go-to-market strategies and maintaining high performance s...

Manage a high-performing customer support team while enhancing operational processes, resolving complex issues, and ensuring exceptional service delivery. Collaborate cross-functionally to improve cus...

Champion impactful marketing communications strategies to enhance donor engagement. Collaborate across teams to create cohesive narratives and content for major donor events, ensuring brand consistenc...

Unlock potential by leading accounts receivable operations, optimizing revenue cycles, and driving measurable improvements while promoting collaboration within a dedicated team focused on enhancing ca...

Transform sales operations by overseeing key processes, enhancing efficiency, and driving collaboration across teams. Lead strategic initiatives to achieve market and revenue goals while optimizing cu...

Manage the activities of a collections team, driving cash flow and productivity through effective training, oversight, and implementation of strategies to improve A/R performance and resolution of com...