Customer Service Manager Jobs in Grand Rapids, MI

Lead the charge in optimizing client partnerships through strategic account management and team development, ensuring exceptional service and measurable growth across key accounts in the corporate tra...

Join our team to lead digital marketing initiatives, driving brand awareness and engagement through innovative strategies in social media and paid media, while collaborating with cross-functional team...

Lead the charge in managing a dynamic team of analysts, delivering critical support for enterprise-wide projects. Drive strategic direction to meet customer service and sales needs while enhancing ope...

Join a dynamic team to manage the PMO's operational framework, enhancing project intake, governance, and executive reporting while utilizing AI for process automation and continuous improvement. Drive...

Lead the execution of direct mail and email marketing campaigns, coordinating across teams to ensure timely, budget-friendly delivery while meeting performance objectives. Drive strategy, manage agenc...

Shape the future of user experiences by leading design teams focused on AI-powered interactions. Collaborate across product and engineering to establish quality standards, foster innovation, and devel...

Lead the charge in developing high-performing software engineering teams, designing robust systems, and driving innovation while optimizing processes and enhancing application quality through data-dri...

Lead the charge in driving new business by nurturing and closing professional services engagements, managing the full sales lifecycle, and acting as a trusted advisor to C-Level executives while excee...

Lead the charge in defining and executing enterprise data strategy, unifying diverse data layers to support AI-driven product features and governance, while driving collaboration across teams to enhan...

Empower customer success by collaborating with teams to drive product adoption, maximize ROI, and create value stories that resonate at all business levels, enhancing retention and growth through tech...

Explore opportunities in AI sales by managing key accounts, conducting discovery, and collaborating with teams to deliver tailored solutions. Engage in direct leadership collaboration and represent th...

Join a passionate team as a Partner Success Manager, driving retention and growth for accounting partners through strategic success planning and tailored growth solutions, while connecting partner nee...

Serve as a vital technical support resource in healthcare technology, ensuring system stability and customer satisfaction while managing service requests and collaborating with teams for quick resolut...

Deliver impact by owning the build of a key Client Communications Service, refining the roadmap and enabling features to enhance client engagement and retention, ensuring alignment with compliance sta...

Drive the claims module for health care projects, providing domain expertise and analysis. Collaborate with teams to ensure quality processes, meet customer expectations, and assist in implementation...

Drive Medical Information activities and vendor oversight, ensuring scientific integrity and quality in communications. Analyze data, manage resources, and support cross-functional teams to enhance th...

Elevate your career by leading data science initiatives that drive strategic insights and innovation. Collaborate with cross-functional teams to develop machine learning models and enhance customer ex...

Accelerate progress at a leading SaaS company, overseeing major account renewals and driving business growth through strategic partnerships and tailored solutions that enhance customer loyalty and ret...

Unlock potential by leading enterprise sales with large employers, driving complex sales cycles, and partnering with benefits consultants to revolutionize healthcare access. Your strategic insights wi...

Lead the charge in strategic financial leadership, overseeing operations, budgeting, and reporting. Collaborate with executives to drive growth while ensuring compliance and accuracy in a dynamic envi...

Join the AI Transformation team to lead engineering efforts in developing innovative AI solutions. Oversee architecture, team growth, and cross-functional delivery while ensuring quality and complianc...

Collaborate effectively with project teams to manage workflows, deliverables, and communications, ensuring high-quality execution across all project phases in commercial and critical environments...

Unlock potential by leading a regional team, optimizing performance, and driving best practices to enhance efficiency and resource allocation while ensuring alignment with business goals and fostering...

Transform complex enterprise technology programs by leading cloud, data, and analytics initiatives. Collaborate with cross-functional teams to deliver best-in-class project outcomes using Agile method...

Partner with us to build and scale the Account Management function for a rapidly expanding entrepreneurial fleet program. Drive onboarding, manage partner relationships, and develop strategies for ope...