Customer Service Manager Jobs in Glen Allen, VA

Lead and manage a dynamic Knowledge Management team to enhance client support. Drive collaboration, optimize knowledge assets, and ensure high service quality while fostering team development and cont...

Shape the future of communications by strategizing and executing impactful narratives for Product Delivery, supporting senior leaders, and enhancing internal clarity across teams to drive success duri...

Transform marketing operations with innovative strategies and hands-on execution. Collaborate across teams to enhance campaign delivery, optimize technology, and drive efficiency in processes that und...

Transform incident management processes and lead a team to enhance operational efficiency. Drive AI adoption and ensure seamless communication during high-severity incidents while fostering a culture...

Join a team that's driving growth by managing strategic partnerships and leveraging data insights. This role focuses on consultative selling and enhancing client relationships to ensure successful eng...

Drive financial excellence by modeling business performance and guiding strategy. Collaborate with cross-functional teams to link financials to key business metrics and deliver insights that support L...

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

Take ownership of safety initiatives across our fulfillment network, ensuring compliance and injury prevention. Lead audits and promote a proactive safety culture while working closely with operations...

Lead customer program management initiatives, acting as the bridge between engineering and clients to optimize operations, enhance customer satisfaction, and drive successful project delivery across c...

Grow your career with a senior-level role driving client-centric implementations and service excellence while enhancing operational processes through cross-functional collaboration and strategic partn...

Lead the charge in project management by collaborating with stakeholders to deliver comprehensive plans that encompass scope, budget, and timelines while ensuring effective communication and risk mana...

Join a dynamic Customer Success team to drive value for Fortune 500 clients, manage strategic relationships, and enhance software adoption to achieve successful business outcomes in a collaborative, h...

Advance customer loyalty by managing relationships, analyzing needs, and optimizing processes. Lead onboarding and create strategies for enterprise clients, ensuring high satisfaction and strategic al...

Pioneer your career as a key player driving merchant services sales. Specialize in business development for small companies, cultivating relationships and managing a robust sales pipeline to achieve y...

Take ownership of product management for payment solutions, overseeing lifecycle, compliance, and market strategy. Collaborate with cross-functional teams to enhance product performance and drive cust...

Inspire client success by managing relationships, ensuring satisfaction, and fostering collaboration across teams. Engage proactively with clients to understand their needs, drive value, and contribut...

Optimize operations in high-volume e-commerce fulfillment centers by leading teams, validating system capabilities, and establishing efficient workflows to drive scalable and successful launch initiat...

Manage a team of examiners overseeing excess construction claims; ensure adherence to objectives, performance metrics, and Fair Claims Practices, while collaborating with stakeholders to drive operati...

Support strategic financial objectives by managing billing and cash operations, ensuring compliance and efficiency in processes. Drive continuous improvement and lead a team to enhance cash flow and r...

Champion the advancement of Virtual Design and Construction (VDC) processes by mentoring your team and ensuring efficient operations. Drive innovation and efficiency, while overseeing project budgets...

Drive successful Warehouse Management System implementation projects globally, partnering with clients and Agile teams to ensure project timelines, functional specifications, and on-site training are...

Lead revenue performance in a dynamic environment, driving improvements across reimbursement processes, managing multi-level teams, and enhancing operational workflows. Shape strategic initiatives tha...

Engage in shaping data privacy strategies by overseeing compliance, risk mitigation, and operational execution. Collaborate with cross-functional teams to ensure effective implementation of privacy pr...

Join us to establish and lead the Internal Audit program, executing risk-based audits, evaluating governance and controls while partnering with key stakeholders to enhance oversight and contribute to...

Lead and modernize a multi-million-dollar Direct Mail program, integrating it into an omnichannel strategy. Utilize audience data and analytics to enhance performance across acquisition, retention, an...