Customer Service Manager Jobs in Fort Washington, MD

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

Join a dynamic field operations team to enhance customer support and service delivery. Lead and develop technicians while managing schedules and resources to ensure high-quality service and efficient...

Join a dynamic team as a strategic partner for major financial services clients, driving business outcomes and fostering key relationships. Collaborate closely with internal teams to enhance client su...

Transform client engagement strategies by driving new business in diverse industries through proactive sales techniques, fostering relationships, and achieving revenue goals while leading strategic so...

Unlock potential by managing and optimizing customer engagement strategies through high-quality lifecycle marketing and CRM campaigns, driving guest acquisition, retention, and loyalty across digital...

Own end-to-end brand onboarding, enhancing client success and operational scalability through strategic initiatives, quality standards, and data-driven insights, while managing complex, cross-function...

Pioneer operational readiness for mission-critical projects. Lead turnover planning, risk evaluation, and stakeholder coordination to ensure seamless facility transitions and operational success while...

Empower operational excellence across multiple service locations, driving performance and customer satisfaction. Lead a team of site managers, ensure compliance, and cultivate talent in a fast-paced e...

Elevate your career by driving client success as a Customer Program Manager. Use your healthcare expertise to deliver tactical project plans and enhance service quality for healthcare payer clients, o...

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

Champion operational excellence by transforming sales processes and reporting. Collaborate with leadership to implement actionable strategies that enhance performance and drive results, while managing...

Unlock potential by leading Knowledge Management initiatives, integrating data from multiple sources to enhance information sharing and drive strategic improvements across business functions, fosterin...

Manage and expand a diverse portfolio of accounts while driving sales and implementing strategies for business growth. Collaborate with practice leadership and utilize proprietary systems to enhance t...

Lead technical support efforts for major clients, ensuring effective management of advanced AMI systems. Collaborate with teams to resolve issues, implement solutions, and enhance customer satisfactio...

Lead the charge in delivering top-notch GTM technology solutions by managing a dynamic team of software professionals. Drive project delivery, champion Agile practices, and build strategic partnership...

Join us to drive innovation and operational excellence in healthcare initiatives, collaborating across teams to identify needs and develop solutions, while simplifying complex data into actionable ins...

Champion the accounting department's performance by leading the team in financial reporting, compliance, and strategic initiatives while ensuring a culture of accountability and continuous improvement...

Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...

Take ownership of improving franchise performance through data-driven insights. Collaborate closely with operators to translate complex data into clear, insightful recommendations that drive revenue g...

Own and drive service sales strategies to ensure profitability by managing a high-performing team and collaborating across functions to align with customer needs and business objectives, while address...

Take ownership of complex PIV/PKI issues by leading a dedicated team, driving technical investigations, and ensuring compliance with federal standards to enhance identity systems and improve operation...

Lead a dynamic SMB Customer Success team, driving digital-first strategies for retention and adoption. Optimize processes and systems to manage a large customer base efficiently while fostering a perf...

Drive impactful transformations in client contact centers by leading innovative strategies and leveraging cutting-edge technologies. Foster continuous improvement and operational excellence while ment...

Partner with us to enhance digital sales operations by leading a team, ensuring smooth campaign execution, and driving exceptional client experiences across our dynamic digital portfolio. Your strateg...

Transform the B2B marketing landscape by architecting a robust demand generation strategy, leveraging content and thought leadership to drive acquisition and retention at a fast-growing company...