Customer Service Manager Jobs in Everett, MA

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Lead the charge in optimizing Customer Service operations across multiple locations. Drive performance and strategy while ensuring a seamless, high-quality experience for customers through effective t...

Contribute to customer success by managing strategic Max accounts, ensuring executive alignment, and driving measurable business outcomes through automation strategy and operational excellence for gro...

Join a team that supports Commercial Service Technicians by ensuring high-quality service delivery, effective technician management, and excellent customer satisfaction in a fast-paced environment, me...

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

Transform daily operations by leading a team in collateral management, ensuring compliance and efficiency. Drive performance with a data-centric approach while enhancing customer experience through ef...

Empower a customer-centric culture by leading the design and execution of an innovative customer experience program. Collaborate across functions to achieve measurable improvements and drive organizat...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Drive customer engagement and revenue growth by managing key accounts, utilizing consultative sales expertise, and delivering exceptional results in a fast-paced, collaborative environment. Build stro...

Champion customer success by managing key accounts, driving strategy, and fostering relationships with diverse stakeholders. Leverage insights to enhance product delivery and facilitate positive outco...

Lead dealership operations by developing teams, driving results, and enhancing customer satisfaction. Empower employees and implement strategic initiatives to ensure growth and operational excellence...

Lead the effective delivery of cross-functional IT initiatives, ensuring alignment with ITIL practices and facilitating communication between business stakeholders and Global IT teams while overseeing...

Engage with cross-functional teams to lead IT initiatives, ensuring effective delivery and alignment with ITIL practices while providing strategic insights and facilitating seamless communication betw...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Collaborate with Wealth Market Leaders to oversee and enhance business operations. Ensure compliance, facilitate training, and manage service functions for a cohesive team environment, while driving c...

Empower client success by managing a portfolio, driving tool adoption, enhancing satisfaction, and fostering growth through strategic recommendations and risk mitigation, ensuring optimal use of socia...

Lead and empower a team of Customer Success Managers to enhance customer satisfaction, drive retention, and leverage strategic relationships with enterprise accounts, all while fostering a culture of...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Shape the future of end-user support by leading a service desk team, ensuring high performance and quality service delivery while transitioning operations from reactive to proactive support strategies...