Customer Service Manager Jobs in Columbia, MD

Partner with us to optimize CRM and marketing automation strategies, driving measurable B2B campaigns and enhancing audience engagement through effective data and segmentation practices across Salesfo...

Elevate sales performance and operational excellence by driving effective processes, analytics, and CRM management across the Americas, empowering sales teams with insights and streamlined workflows f...

Shape customer relations and drive profitability in a dynamic Gas Power sector role. You will manage contracts, coordinate communication, and lead cross-functional teams to fulfill strategic objective...

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...

Engage with cross-functional teams to engineer, implement, and optimize scalable, secure cloud and on-premises solutions, ensuring superb customer support and operational excellence in a dynamic techn...

Join a team that supports client success by managing relationships, driving revenue growth, and ensuring product adoption of our MIP platform. Collaborate with partners and internal teams to enhance c...

Shape the future of our operations by leading a dynamic team to optimize Quote-to-Cash strategies, enhance analytics, and design streamlined workflows, all while collaborating across functions to driv...

Shape compelling employee storytelling by leading editorial strategy. Drive creative approaches, collaborate across teams, and enhance content experiences to connect effectively with internal audience...

Oversee critical project phases to ensure client objectives are met on time and within budget. Serve as the primary liaison with stakeholders, managing resources effectively while leveraging advanced...

Champion client relationships in the municipal sector, leading engagement and growth strategies while connecting teams to deliver innovative water management solutions and ensure client satisfaction a...

Champion customer success by driving deep relationships and complex projects with large, strategic accounts. Own and optimize tailored implementations while guiding executive stakeholders through comp...

Shape the future of vendor management in telecommunications. Lead external partners to drive sales performance, optimize operations, and enhance customer experiences while aligning with strategic goal...

Manage cross-functional operations and support project success in Professional Services. Ensure seamless customer transitions, coordinate tools & data quality, and maintain documentation for efficient...

Shape compliance excellence by leading vendor oversight and complaint management in government programs. Drive improvement initiatives, partner with cross-functional teams, and ensure alignment with C...

Optimize sales performance at a high-volume call center by driving accountability and coaching a results-oriented team. Lead daily operations to enhance conversions and foster a motivated environment...

Lead the charge in operational excellence by managing strategies for U.S. Navy Surface Ship Modernization. Collaborate with teams to enhance efficiency, develop policies, analyze budgets, and ensure c...

Shape the future of cybersecurity by leading enterprise security engineering initiatives, modernizing tools and platforms, and integrating scalable security capabilities into technology operations to...

Grow your career by leveraging your expertise in omnichannel engagement to enhance member experiences through data-driven insights, product management, and innovative solutions that align with operati...

Lead the charge in driving NIH Web Services delivery, managing O&M, enhancements, and modernization of a critical ESB/API platform with a team focused on high-volume service management and stakeholder...

Reimagine safety management in construction by ensuring compliance with regulations, developing protocols, and leading high-risk task teams. Drive training, audits, and incident investigations while f...

Drive impactful marketing strategies and campaigns that elevate brand awareness and demand generation. Collaborate closely across teams in a fast-paced startup environment, taking ownership of content...

Manage and drive sales success in genomics services, cultivating client relationships while achieving revenue targets. Collaborate with cross-functional teams to develop innovative solutions tailored...

Unlock your potential by fostering strong relationships with enterprise customers. Drive product adoption and solve challenges while managing a $3M ARR portfolio. Collaborate for measurable outcomes i...

Elevate operational performance through strategic leadership and coaching. Drive growth, service stability, and accountability in a multi-unit service environment, ensuring sustained business improvem...

Champion organizational excellence by coordinating executive schedules, travel, and engagements within government operations. Leverage your expertise to navigate complex stakeholder relationships and...