Customer Service Manager Jobs in Cleveland, OH

Join our team to lead CRM and Lifecycle marketing strategies, enhancing customer journey and engagement. Drive data-driven marketing initiatives that optimize player retention and maximize ROI across...

Develop and execute strategies to drive sales growth in small business accounts, leveraging market insights and building customer relationships to establish leadership in the Food Service vertical and...

Lead and manage a portfolio of electric distribution projects, ensuring successful execution from initiation to closeout while collaborating with stakeholders and contractors to optimize cost, schedul...

Collaborate with diverse customers to drive adoption and success with GitLab's DevSecOps platform. Transform strategic goals into actionable success plans while guiding customers on technical journeys...

Lead the charge in enhancing quality assurance programs by steering a talented team. Drive AI integration and continuous improvement to ensure accuracy, reduce risks, and optimize client outcomes thro...

Unlock new business opportunities by driving channel expansion and partnership growth across airports, sports venues, and other alternate channels, ensuring sustainable revenue and brand presence thro...

Engage clients through the Managed Services lifecycle, driving retention and satisfaction. Foster strong relationships, manage delivery timelines, and enhance communication to ensure seamless project...

Drive customer experience excellence by leading strategic initiatives and optimizing sales operations. Leverage analytical skills and team leadership to enhance client satisfaction, foster long-term r...

Unlock insights for subscriber growth by leading analytics, forecasting, and reporting within a dynamic sales environment. Drive data-driven decision-making to optimize performance across multiple Nor...

Unlock potential by developing strategic relationships with mid-market customers, driving renewals, and facilitating value realization. Own the customer journey from onboarding to expansion, ensuring...

Take ownership of product strategies to exceed revenue goals through market analysis, lifecycle management, and innovative marketing. Collaborate cross-functionally to drive successful product launche...

Elevate your career by driving field marketing strategies that enhance awareness, engagement, and business impact across healthcare sectors. Collaborate with cross-functional teams to deliver targeted...

Unlock potential by leveraging data strategy to drive competitive insights and audience analysis in the automotive sector. Lead the assessment of brand health, media effectiveness, and market trends t...

Shape customer relations and drive profitability in a dynamic Gas Power sector role. You will manage contracts, coordinate communication, and lead cross-functional teams to fulfill strategic objective...

Drive your career forward by leading SAP Concur implementations and enhancing client operations across expense management, travel, and accounts payable solutions from assessment through go-live and be...

Engage with cross-functional teams to engineer, implement, and optimize scalable, secure cloud and on-premises solutions, ensuring superb customer support and operational excellence in a dynamic techn...

Join our Customer Development Team to enhance business planning and analytics. Leverage your data analysis and sales support skills to drive insights that inform decision making and evolve into direct...

Shape the future of our operations by leading a dynamic team to optimize Quote-to-Cash strategies, enhance analytics, and design streamlined workflows, all while collaborating across functions to driv...

Join a team that's dedicated to empowering clients through superior service and operational support. You will manage key client relationships, driving issue resolutions and enhancing client satisfacti...

Oversee critical project phases to ensure client objectives are met on time and within budget. Serve as the primary liaison with stakeholders, managing resources effectively while leveraging advanced...

Champion customer success by driving deep relationships and complex projects with large, strategic accounts. Own and optimize tailored implementations while guiding executive stakeholders through comp...

Champion efficiency in the revenue cycle as you lead a dedicated billing team. Drive performance improvements, oversee compliance, and identify revenue opportunities while cultivating a culture of exc...

Manage cross-functional operations and support project success in Professional Services. Ensure seamless customer transitions, coordinate tools & data quality, and maintain documentation for efficient...

Drive strategic customer success by fostering deep relationships and ensuring long-term value for key accounts. As a trusted advisor, you'll leverage data storytelling and domain expertise to enhance...

Drive excellence in dealership operations, overseeing service, parts, and facilities management while leading a team to enhance customer satisfaction, profit growth, and compliance. Foster a culture o...