Customer Service Manager Jobs in Cleveland, OH

Shape the future of data center operations through expert contract management, driving RFx processes, negotiating agreements, and ensuring compliance across high-scale projects to deliver operational...

Join a team that's driving complex program initiatives across cross-functional operations. Lead strategic projects, ensuring timely delivery and quality outcomes while managing risks and stakeholder e...

Lead the evolution of brand standards and content strategy while managing a creative team to ensure consistent messaging across various channels, enhancing engagement with diverse audiences through co...

Lead the charge in transforming managed services for telecoms globally. Drive strategic initiatives, foster partnerships, and mentor teams while aligning technology with business objectives to deliver...

Champion the delivery of complex Electronic Tolling projects, ensuring timely, budget-friendly completion while fostering strong client and stakeholder relationships. Drive innovative mobility solutio...

Drive successful qualitative research projects, leading analysis, client relationships, and budget management. Leverage expertise to enhance methodologies and foster collaboration across teams for imp...

Shape the future of financial services by defining AI-driven product strategies and requirements. Collaborate with cross-functional teams to turn complex regulated needs into actionable insights, driv...

Engage with clients to enhance their experience, maximize service delivery, and resolve issues proactively. Collaborate across teams to streamline processes, improve performance metrics, and ensure co...

Join us to empower user support as a Tier I Service Desk Agent, resolving IT incidents, guiding junior analysts, and enhancing service processes within a large, multi-security IT environment in a hybr...

Drive strategic initiatives across the AV/EV organization, enhancing operational performance and customer programs. Collaborate with leadership and cross-functional teams to deliver scalable solutions...

Empower teams by leading workforce capacity planning and staffing forecasts. Collaborate across functions to translate data into actionable insights, ensuring optimal staffing aligns with business goa...

Manage and enhance systems-focused projects by coordinating cross-functional teams to improve performance, stability, and user experience. Drive data-driven decisions while balancing competing priorit...

Transform our commercial region by leading a dynamic team focused on driving profitable growth through strategic pipeline development, sales metrics mastery, and effective resource management to achie...

Lead cross-functional teams to deliver impactful technology solutions, utilizing your technical expertise and product management skills. Engage with stakeholders to drive user-centric innovation from...

Empower a diverse team of database engineers to enhance enterprise platforms across Azure, AWS, and on-premises environments. Drive modernization initiatives and establish engineering standards to imp...

Unlock potential by owning audience strategy for a key industry vertical, driving marketing investment to pipeline outcomes. Collaborate with sales and customer success to optimize campaigns and ensur...

Join a team that's redefining the customer experience in utilities by building a seamless, AI-driven self-service platform. You'll lead initiatives to enhance digital interactions, ensuring a proactiv...

Champion client engagement success by overseeing RWD project delivery, ensuring operational efficiency, and maintaining strategic communication across teams to foster long-term client satisfaction and...

Transform market presence as you design and execute channel sales strategies, enhancing partner effectiveness while driving growth and customer satisfaction. Embrace a hybrid work model with travel op...

Accelerate business growth by leading a remote sales team, motivating them to achieve ambitious quotas while driving pipeline generation and effective processes for sustainable success in a fast-paced...

Deliver exceptional client success by managing key accounts, driving growth, and optimizing campaign execution. Serve as a trusted partner to enhance strategic relationships while leading cross-functi...

Shape the future of employee relations and compliance by leading strategic initiatives, workplace investigations, and policy development—ensuring a fair and effective workplace for all employees while...

Lead the charge in defining and executing a comprehensive product strategy, driving value across product portfolios. Collaborate with key stakeholders to align strategic vision while overseeing perfor...

Drive the evolution of commercial systems, managing Salesforce, HubSpot, and AI integrations to streamline workflows and enhance productivity across teams. Collaborate with cross-functional leadership...

Lead the charge in driving strategic commerce initiatives and growth plans for key client accounts. Transform retail and advertising data into actionable insights while fostering relationships and col...