Customer Service Manager Jobs in Chicago, IL

Unlock your potential by leading complex IT/SaaS projects, driving execution, and enhancing business processes. Collaborate with diverse teams to ensure project success while utilizing Agile methodolo...

Join a team that champions customer success by driving strategic relationships, ensuring retention, and enhancing business value for clients through proactive engagement and effective program manageme...

Champion cross-border sales by targeting and developing sustainable business with international customers. Collaborate with teams to drive revenue growth and enhance customer relationships in a fast-p...

Lead transformative Oracle Cloud P2P initiatives for Higher Education, guiding stakeholders and optimizing procurement operations while managing project delivery and team development in a collaborativ...

Transform AI analytics by executing measurement frameworks and optimizing performance across voice and chat channels. Collaborate with cross-functional teams to deliver actionable insights and enhance...

Join a team that's redefining product marketing by leading go-to-market strategies and driving customer engagement. Collaborate across functions to translate product innovations into compelling value...

Drive new business in Facility Management by identifying prospects, analyzing market needs, and converting leads into clients. Collaborate with marketing and sales teams to deliver tailored solutions...

Engage with complex customer accounts as a trusted advisor, driving adoption and optimization of solutions. Leverage technical expertise and strategic account management to enhance customer satisfacti...

Transform customer relationships by providing expert technical support and advocacy. Engage with key accounts to resolve complex issues, ensuring their success and satisfaction with our technology and...

Lead a dynamic team of Client Contract Managers to optimize renewal strategies, drive retention, and enhance operational excellence through effective leadership and cross-functional collaboration. Ele...

Empower customer success by managing strategic accounts, driving solution adoption, and ensuring long-term value realization. Act as a trusted advisor, aligning customer goals with internal resources...

Innovate change management strategies to drive transformation initiatives across the organization. Collaborate with stakeholders to enhance employee readiness, scale capabilities, and foster a high-pe...

Lead and inspire a dynamic sales team to exceed targets, enhance performance, and elevate customer satisfaction. Drive success with strategic planning and metrics analysis in a fast-paced automotive e...

Unlock transformative customer service solutions in the Utilities sector. Lead strategic initiatives, enhance operational performance, and drive measurable outcomes through innovative design and analy...

Transform warehouse and eCommerce operations by leading technical and operational projects. Collaborate with cross-functional teams to design scalable solutions that enhance productivity and drive exc...

Transform workforce forecasting strategies to enhance customer service delivery. Lead a high-performing team, leveraging data insights to align staffing with demand trends and drive operational excell...

Lead the workforce forecasting strategy to enhance customer service delivery. Utilize data and insights to optimize planning, ensuring teams are equipped to meet demand across North America while fost...

Champion workforce forecasting strategies to enhance customer service delivery. Utilize data insights to optimize planning and support growth in a dynamic, industry-leading environment across North Am...

Elevate workforce planning by leading data-driven forecasting strategies that enhance customer service operations. Collaborate with cross-functional teams to align staffing with demand, driving contin...

Unlock strategic potential by leading complex initiatives from concept to execution. Drive cross-functional collaboration, ensure governance integrity, and enhance restaurant operations through discip...

Drive strategic initiatives by leading complex projects from concept to execution. Collaborate cross-functionally to ensure governance integrity and operational readiness, balancing business value wit...

Pioneer innovative agentic AI solutions to enhance customer service and agent productivity. Lead product strategy and execution, collaborating across teams to deliver impactful, user-centered experien...

Empower growth by leading SOX and MAR compliance programs, overseeing consultants, and implementing a scalable control environment. Drive governance and quality oversight while collaborating with inte...

Shape our future by leading talent acquisition efforts, managing full-cycle recruitment, and fostering relationships to attract diverse top talent across all departments in a dynamic environment...

Lead the charge in shaping portfolio-level product strategy for P&C insurance technology. Collaborate across multiple product lines to drive data-driven investment decisions and enhance overall portfo...