Customer Service Manager Jobs in Chicago, IL

Lead and enhance the operations of a high-volume remote call center, driving service excellence and operational efficiency while managing resources and ensuring compliance with performance standards a...

Empower a high-performing Customer Success team to drive engagement, increase retention, and enhance enterprise client relationships, shaping long-term strategies to achieve ambitious revenue targets...

Optimize the flagship SaaS SRM platform by managing product features and workflows. Lead cross-functional teams to enhance user experience, engage customers, and drive measurable outcomes in a multi-s...

Contribute to client operations by managing projects, optimizing processes, and enhancing team performance. Supervise associates, ensure compliance, and deliver actionable insights through data analys...

Empower Fortune 500 clients by driving post-sale success, enhancing value, and ensuring long-term relationships. Act as a strategic advisor while collaborating across functions to optimize outcomes an...

Unlock innovative digital solutions that enhance user experiences and drive business performance through collaboration, insights, and strategic implementation in a dynamic healthcare setting...

Shape the future of client relationships by managing strategic accounts, enhancing client satisfaction, and leading initiatives for service delivery. Collaborate within teams to identify opportunities...

Drive client success by managing 20-40 Commercial Lines accounts, providing expert insurance guidance, facilitating renewals, and enhancing customer relationships. Collaborate with internal teams and...

Grow your career with a strategic leader in national account development, driving category growth and optimizing pricing, inventory, and cross-functional initiatives. Collaborate with teams to enhance...

Drive operational excellence and team performance as you lead a dedicated division supporting a major retail client, ensuring quality service and strategic client partnerships across all projects and...

Lead a dynamic remote sales team, manage leads, and enhance performance. Drive success through coaching, mentorship, and proven strategies while achieving personal and team sales goals in a commission...

Join a team that's dedicated to enhancing customer engagement and advocacy, developing innovative programs that amplify the voice of the customer and foster community, while driving retention and stra...

Elevate project delivery with your expertise in managing AI and software projects. Collaborate with cross-functional teams, ensuring timely execution and high-quality outcomes. Drive communication and...

Join us to lead strategic operations for a dynamic team, driving efficiency and process improvements. You will oversee budgeting, staff development, and policy changes, ensuring alignment with broader...

Terrific leadership opportunity as Director of Commercial Insurance Operations and Client Service for an insurance agency in Chicago. You’re involved with all facets of the division’s daily activities...

Grow client relationships by managing strategic accounts, enhancing client satisfaction, and driving retention strategies. Utilize market insights and data-driven actions to achieve account penetratio...

Optimize marketplace performance by driving growth strategies across Amazon, Walmart, and more. Leverage analytical skills to identify trends, improve visibility, and enhance revenue opportunities, en...

Advance customer success by leveraging enterprise software expertise to enhance adoption, drive measurable outcomes, and strengthen strategic relationships. Collaborate cross-functionally to innovate...

Pioneer client success through effective adoption of Workforce Engagement Management solutions, fostering impactful relationships, structured programs, and expert guidance to drive measurable operatio...

Optimize global product strategy for Dispenser & Payment Terminal assets, ensuring innovation and profitability through cross-team collaboration, market analysis, and customer engagement to enhance us...

Lead the charge in driving growth and strategy for our largest pro partners by leveraging data insights. Manage cross-functional projects to shape impactful initiatives, build frameworks, and measure...

Lead strategic category growth initiatives, collaborating with Walmart partners to deliver impactful insights, optimize merchandising strategies, and leverage advanced analytics for enhanced market po...

Drive maintenance excellence by leading the department to optimize equipment efficiency, ensure compliance, and foster a safe, productive environment. Collaborate cross-functionally for continuous imp...

Elevate your career by driving sales efficiency through data management, analytics, and cross-functional collaboration to optimize processes and support strategic initiatives within a high-impact team...

Lead the charge in transforming commercial operations, designing a scalable operating model, and engaging the field to enhance pipeline discipline, performance management, and organic growth across a...