Customer Service Manager Jobs in Cambridge, MA

The Associate Customer Success Manager at Five9 will act as a trusted partner for customers, addressing their issues and providing effective solutions. This role involves collaborating with cross-func...

Support the success of CRM implementations across North America. Drive team performance, foster customer relationships, and optimize service delivery to ensure effective commercial growth and enhance...

Deliver impactful digital analytics solutions by managing and enhancing measurement frameworks across various channels. Collaborate with cross-functional teams to ensure accurate data, actionable insi...

The CRM Manager will lead the North America Commercial Services team, driving the success of Vault CRM projects and optimizing service delivery within the life sciences sector. This role involves buil...

Lead large-scale digital transformations to enhance client technology strategies, bridging business needs with cloud and AI solutions. Foster senior-level relationships and drive measurable impact acr...

Shape global sales compensation strategies and optimize plans to drive revenue and seller performance. Collaborate across teams to ensure compensation aligns with business priorities and delivers oper...

Lead the charge in managing a high-performing Service Desk team supporting external clients. Drive continuous improvement and ensure reliable service through hands-on leadership, collaboration with en...

Join our team as a Senior Product Manager, driving cross-functional collaboration to craft strategic roadmaps that enhance customer experience. Leverage data insights to prioritize initiatives and inf...

Explore a high-autonomy role to define and lead communication data products using your expertise in AI, data modeling, and operational reporting alongside cross-functional teams for maximum business i...

Drive demand and revenue growth by leveraging data and AI in customer journey design. Contribute to integrated marketing strategies that create leads, conversion, and measurable business outcomes in f...

Lead and shape labor and employee relations by ensuring compliance with agreements, facilitating communication between stakeholders, and providing expert guidance to enhance organizational culture and...

Lead a dynamic customer support team, ensuring exceptional service delivery while driving performance metrics and quality assurance. Partner with management to refine workflows and enhance customer su...

Join our team to manage customer-facing software and AI projects, driving delivery through effective coordination and communication. Embrace growth in a dynamic environment while adhering to project m...

Transform the manufacturing landscape by leading complex projects, driving cross-functional collaboration, and ensuring quality through innovative execution strategies in our external manufacturing pr...

Contribute to the efficiency of IT operations by managing systems, improving workflows, and ensuring data security. Drive technology initiatives, lead projects, and support users to enhance overall pr...

Join a dynamic team as you manage client relationships, ensure compliance, and deliver exceptional service in retirement planning. Utilize your expertise to resolve complex issues and drive client sat...

Lead the charge in innovating SAP Finance solutions for clients, transforming business challenges into actionable strategies. Collaborate with senior executives and guide teams through complex impleme...

Lead the charge in optimizing sales operations by managing a dynamic team, driving account strategies, and fostering customer relationships to ensure profitability and operational excellence across as...

Join a team that shapes the future of healthcare technology by leading delivery projects that enhance efficiency and effectiveness in care management, ensuring that outcomes meet strategic goals and s...

Shape the future of enterprise data architecture by implementing strategies that enhance data governance, support AI initiatives, and drive decision-making through integrated business intelligence sol...

Lead the charge in enhancing compliance operations for a dynamic financial services team. Oversee onboarding, KYC, and operational processes, ensuring regulatory adherence while driving team performan...

Grow your career by developing strategic relationships with crop insurance agents, driving sales growth through extensive travel and market insights, while collaborating cross-functionally to enhance...

Shape operational excellence by leading multi-site distribution centers. Drive continuous improvement, develop teams, and ensure compliance, while enhancing productivity and customer satisfaction acro...

Shape the future of community engagement by leading outreach, ensuring compliance with policies, and enhancing team development. Drive financial performance and customer satisfaction while promoting a...

Accelerate progress at our US accounts by ensuring seamless onboarding, adoption, and value delivery. Collaborate closely with clients to define and achieve success while leveraging your technical exp...