Intradiem

Manager, Data Systems

Intradiem$100K — $130K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 7+ years of experience in data management, business intelligence, or data architecture roles, preferably in SaaS/enterprise software environments.
  • Strong understanding of data modeling, warehousing concepts, and modern data architecture principles.
  • Experience with business intelligence tools (Power BI and similar platforms).
  • Expertise in SharePoint administration and integration with Microsoft 365 ecosystem.

Responsibilities

  • Execute enterprise data strategy and roadmap for AI transformation.
  • Implement and maintain data governance frameworks covering quality, lineage, and compliance.
  • Support the definition of enterprise data standards and self-service analytics.
  • Build and maintain business intelligence solutions for data-driven decision-making.
  • Collaborate with business stakeholders on technical data solutions.
  • Lead the transformation of data architecture to be AI-native and optimized.
  • Administer SharePoint environment including governance and user enablement.

Benefits

  • Opportunity to work in a company prioritizing AI transformation and advanced analytics.
  • Collaboration with IT and Legal teams on innovative data privacy frameworks.
  • Involvement in cross-functional initiatives promoting data-driven culture.
  • Access to ongoing training programs for personal and professional development.
  • Engagement with cutting-edge technology and data architecture practices.
Full Job Description
Enterprise Data Architecture & Execution
  • Execute Intradiem's enterprise data strategy and roadmap, ensuring data architecture supports AI transformation and advanced analytics capabilities.
  • Implement and maintain comprehensive data governance frameworks covering data quality, lineage, access controls, privacy, and regulatory compliance requirements.
  • Support defining enterprise data standards, cataloging, metadata management, and self-service analytics capabilities that democratize data access while maintaining security.
  • Partner with IT and Legal teams on data privacy frameworks, security architecture, and regulatory compliance.

Business Intelligence & Analytics Execution
  • Support the buildout and maintenance of business intelligence solutions that drive data-driven decision making across all functions with production-grade reliability and monitoring.
  • Build automated reporting systems and KPI tracking mechanisms with real-time monitoring capabilities.
  • Collaborate with business stakeholders to translate requirements into technical data solutions and reporting frameworks.
  • Troubleshoot data quality issues and implement systematic solutions to ensure data integrity and reliability.
  • Serve as primary point of contact with our data infrastructure partners, managing relationships and technical requirements.

AI-Ready Data Infrastructure
  • Lead and coordinate the transformation of enterprise data architecture to be AI-native, ensuring data is structured, accessible, and optimized, partnering with and enabling the AI Center of Excellence rather than executing in isolation.
  • Establish API frameworks and data integration patterns that enable real-time AI model access to enterprise data.
  • Create data sandboxes and experimentation environments for AI use case development and testing.
  • Build automated data quality monitoring and anomaly detection systems.

SharePoint (Intraverse) Platform Ownership
  • Serve as primary administrator and strategic owner of Intradiem's complete SharePoint environment, including all sites, permissions, workflows, governance structures, and integration with enterprise systems.
  • Drive platform adoption through training programs, best practices documentation, user enablement initiatives, and content governance policies.
  • Optimize platform performance, implement security protocols, and ensure disaster recovery capabilities while managing information architecture that scales with organizational growth.

Cross-Functional Partnership & Governance
  • Work closely with IT and Security teams on data architecture, access controls, and compliance monitoring.
  • Establish data stewardship programs and train business users on data literacy and responsible data usage.
  • Lead data governance committee and establish policies for data sharing, retention, and lifecycle management.
  • Conduct all business in accordance with Intradiem's policies and procedures.
  • Perform all other duties as assigned.

Your Background:

Technical Leadership
  • Bachelor's degree required.
  • 7+ years of experience in data management, business intelligence, or data architecture roles, preferably in SaaS/enterprise software environments.
  • Strong understanding of data modeling, warehousing concepts, and modern data architecture principles.
  • Experience with business intelligence tools (Power BI and similar platforms) and partnering with external vendors.
  • Working knowledge of databases, data integration platforms, and enterprise system connectivity.

AI & Data Architecture
  • Design enterprise AI governance frameworks and evaluate ML/AI platform integrations
  • Architect modern data pipelines and infrastructure to support AI initiatives
  • Lead cross-functional AI readiness assessments and capability development

SharePoint Administration
  • Administer SharePoint Online environments, permissions, and business process workflows
  • Manage SharePoint integrations with Microsoft 365 ecosystem and coordinate updates
  • Provide SharePoint training, support, and governance, as needed, to users and site administrators

Leadership & Communication
  • Proven ability to translate complex technical concepts into business value and executive-level communications.
  • Experience leading cross-functional data initiatives and driving organizational change around a data-driven culture.
  • Strong project management skills with the ability to balance strategic vision with hands-on execution when needed.


Work Authorization:Candidates must have the legal right to work in the country where the role is based at the time of application. Verification of identity and employment eligibility will be required during onboarding.

About Intradiem

Intradiem is a software company that provides workforce automation solutions. The company was founded in 1995 and is headquartered in Atlanta, Georgia. Intradiem's solutions help companies optimize their workforce by automating tasks such as call routing, scheduling, and training. The company's software uses artificial intelligence and machine learning to analyze data and make real-time decisions. Intradiem's customers include companies in the financial services, healthcare, and telecommunications industries. The company has offices in the United States, Canada, and India.
Learn more about Intradiem
Size
100 employees
Industry
Founded
1995

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