Customer Service Manager Jobs in Baltimore, MD

Grow your career with a dynamic role focused on strategic sales and client relationship development. You'll leverage your experience to identify opportunities and drive new business growth, while coll...

Transform operational foundations for KAM and CSM teams by developing scalable processes, enhancing renewal forecasting, and driving metrics for retention and growth strategies across the organization...

Lead financial reporting and compliance in retail accounting, manage monthly close processes, and collaborate with external auditors while driving system improvements and ensuring accuracy and integri...

Manage the quoting and pricing strategy to drive competitiveness and profitability. Lead cross-functional teams, ensuring operational excellence and compliance. Develop talent while establishing gover...

Champion the go-to-market strategy and product marketing initiatives. Lead cross-functional collaboration, define market positioning, and drive measurable impact as a strategic partner to senior leade...

Drive product lifecycle and compliance excellence for data center cooling systems. Collaborate with cross-functional teams to enhance performance, sustainability, and market alignment while managing s...

Join a team that's driving web excellence by enhancing user experiences and optimizing performance across institutional channels, with accountability for KPIs and strategic web direction...

Join a team that's driving strategic initiatives, enhancing product innovation, and optimizing operational excellence in financial services while leading and mentoring analysts to achieve outstanding...

Shape customer relations and drive profitability in a dynamic Gas Power sector role. You will manage contracts, coordinate communication, and lead cross-functional teams to fulfill strategic objective...

Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...

Champion the successful onboarding of healthcare clients into GPOs by coordinating contracts, supply chain integration, and stakeholder engagement, ensuring measurable savings and operational efficien...

Accelerate strategic initiatives by driving data-driven growth strategies. Collaborate cross-functionally with various teams to identify opportunities, manage projects, and implement impactful changes...

Champion end-to-end project management to drive fiber service implementation and delivery. Collaborate across teams to meet customer requirements, ensuring timelines, budgets, and quality standards ar...

Elevate project delivery by managing large-scale telecom service projects, ensuring effective communication, budget tracking, and customer advocacy, while fostering collaboration across departments to...

Lead diverse client service programs managing relationships and ensuring customer satisfaction while driving operational excellence and retention across multiple accounts in a dynamic, global environm...

Drive the evolution of a comprehensive Customer Success Operations program, ensuring strategic alignment, stakeholder engagement, and measurable outcomes across diverse operational environments in sup...

Champion customer success at a pivotal federal AI initiative. Drive stakeholder engagement, service adoption, and strategic alignment in a dynamic environment while refining a comprehensive success op...

Champion customer success by driving deep relationships and complex projects with large, strategic accounts. Own and optimize tailored implementations while guiding executive stakeholders through comp...

Champion transformative leadership to enhance software service delivery, fostering innovation, customer satisfaction, and team excellence in a remote environment. Drive processes and AI integration to...

Optimize business operations by driving productivity and strategic planning for field teams. You will manage essential planning processes and collaborate with stakeholders to enhance operational effec...

Accelerate sales growth by developing relationships and expanding market reach. Leverage consultative selling to connect with clients, identify opportunities, and ensure long-term success through accu...

Lead the creation and execution of innovative product marketing strategies, focusing on omnichannel campaigns that resonate with target audiences and drive adoption while empowering sales teams with i...

Shape the future of product marketing by crafting strategic campaigns and insights that drive growth and enhance sales enablement. Collaborate cross-functionally to ensure messaging resonates and acce...

Take ownership of end-to-end service delivery operations in a dynamic role. Collaborate with customers and internal teams to manage multiple projects, ensuring timely execution, accurate tracking, and...

Create impactful customer success solutions for a pioneering AI-driven service. As a key player, own onboarding, drive adoption, and establish best practices to turn new clients into long-term partner...