Customer Service Manager Jobs in Arlington, VA

Accelerate progress at your career by leading a dedicated Customer Success team to enhance customer adoption, satisfaction, and advocacy while collaborating with internal partners to streamline and de...

Engage with cross-functional teams to engineer, implement, and optimize scalable, secure cloud and on-premises solutions, ensuring superb customer support and operational excellence in a dynamic techn...

Unlock your potential by managing daily operations in Finance, fostering partnerships, and leading a team to enhance operational efficiency while driving performance standards and strategic initiative...

Drive data literacy and insights as you lead a BI team to enhance decision-making and empower stakeholders through data-driven solutions. Foster collaboration to ensure optimal BI practices, while pro...

Join our Customer Development Team to enhance business planning and analytics. Leverage your data analysis and sales support skills to drive insights that inform decision making and evolve into direct...

Advance operational excellence by leading a team of trainers to develop and implement effective training programs, ensure standardization, and drive continuous improvements on the production floor, en...

Shape the future of our operations by leading a dynamic team to optimize Quote-to-Cash strategies, enhance analytics, and design streamlined workflows, all while collaborating across functions to driv...

Join a high-impact team to manage health screening and research programs, leveraging your expertise in clinical research, operational leadership, and strategic execution to ensure successful project d...

Transform marketing operations globally by leading technology optimization, data analytics, and CRM management to drive measurable impact and continuous improvement across diverse teams and markets in...

Oversee critical project phases to ensure client objectives are met on time and within budget. Serve as the primary liaison with stakeholders, managing resources effectively while leveraging advanced...

Champion client relationships in the municipal sector, leading engagement and growth strategies while connecting teams to deliver innovative water management solutions and ensure client satisfaction a...

Manage and enhance the commission structure, ensuring efficient calculation and administration while collaborating across teams. You will establish scalable processes and mentor staff, aiming for cont...

Drive strategic customer relationships to enhance revenue growth and retention. Develop account plans and targeted solutions that ensure customer satisfaction while identifying new business opportunit...

Champion efficiency in the revenue cycle as you lead a dedicated billing team. Drive performance improvements, oversee compliance, and identify revenue opportunities while cultivating a culture of exc...

Manage cross-functional operations and support project success in Professional Services. Ensure seamless customer transitions, coordinate tools & data quality, and maintain documentation for efficient...

Drive strategic customer success by fostering deep relationships and ensuring long-term value for key accounts. As a trusted advisor, you'll leverage data storytelling and domain expertise to enhance...

Lead the creation and execution of innovative product marketing strategies, focusing on omnichannel campaigns that resonate with target audiences and drive adoption while empowering sales teams with i...

Design operational goals and life services initiatives; collaborate with stakeholders to enhance member engagement and support underserved populations through effective leadership and strategic planni...

Drive excellence in support processes by championing ITIL practices and AI integration. Own the roadmap, implement controls in ServiceNow, and enhance operational efficiency through collaboration and...

Shape the future of cybersecurity by leading enterprise security engineering initiatives, modernizing tools and platforms, and integrating scalable security capabilities into technology operations to...

Transform client data collection through robust project management, ensuring seamless execution, timely delivery, and enhanced client communication. Elevate project success in dynamic environments, dr...

Lead the charge in driving NIH Web Services delivery, managing O&M, enhancements, and modernization of a critical ESB/API platform with a team focused on high-volume service management and stakeholder...

Accelerate progress at the forefront of Professional Services by leading a team dedicated to delivering enterprise CCaaS solutions. Drive quality, standardize methodologies, and engage cross-functiona...

Engage and execute impactful field marketing strategies to elevate company presence at key events and drive sales engagement. Collaborate closely with sales to capture actionable insights and build a...

Unlock your potential by fostering strong relationships with enterprise customers. Drive product adoption and solve challenges while managing a $3M ARR portfolio. Collaborate for measurable outcomes i...