Director, Customer Experience Jobs in Ottawa, ON

Lead the transformation of customer experience through strategic vision and execution. Drive impactful storytelling, measurable outcomes, and develop capabilities at scale within our global organizati...

Join a high-impact marketing leadership role where you'll own brand, demand generation, and product marketing strategies. Collaborate with cross-functional teams to drive pipeline growth and position...

Lead the charge in strategic account management across a $10M+ portfolio, driving growth, enhancing client relationships, and ensuring operational excellence while collaborating across organizational...

Accelerate progress at a leading startup by shaping product strategy, optimizing SDLC, and mentoring a high-performing team to achieve business growth and market leadership...

Lead the Customer Success organization to enhance customer engagement, drive renewals, and maximize value realization across diverse segments through strategic execution and cross-functional collabora...

Play a key role in shaping customer success strategies for diverse clients, leveraging account management expertise to drive revenue, NPS, and operational excellence while ensuring a seamless customer...

Engage with us to drive growth through strategic product marketing initiatives, leading go-to-market strategies and positioning for high-impact solutions. Collaborate across teams to amplify market pr...

Join a team that's redefining corporate events through strategic leadership, innovative planning, and team empowerment, delivering high-impact experiences that drive engagement and meet business objec...

Create a seamless customer experience by defining and optimizing global processes. Engage with stakeholders and transform complex needs into actionable plans, ensuring intuitive and scalable solutions...

Join a dynamic team to lead technical innovation and AI-driven solutions across global initiatives, optimizing project outcomes while delivering measurable business value and fostering professional gr...

Lead quality initiatives for manufacturing, ensuring compliance, performance, and customer satisfaction. Develop a strong quality team and drive continuous improvement across all production and inspec...

Empower growth as you lead integrated marketing programs that drive revenue and engagement across digital and enterprise segments, collaborating with cross-functional teams to achieve strategic goals...

Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...

Collaborate to architect the future of CX technology, designing a scalable platform ecosystem that enhances customer interactions while leading high-performing teams in systems design and AI experienc...

Lead the charge in driving client success through strategic account management, mentoring a high-performing team, and enhancing long-term partnerships. Collaborate cross-functionally to deliver except...

Shape the future of DTC ecommerce by driving growth through strategy and innovation across Shopify and TikTok Shop, aiming for $20M+ in annual revenue while leading a dynamic team focused on results a...

Accelerate success at a dynamic remote-first company, engaging with teams to drive innovation. Leverage your skills in a collaborative environment, contributing to diverse projects and enhancing custo...

Transform the customer AI experience by leading a high-impact product team. Drive innovations from concept to scale, ensuring SMB owners build trust in AI solutions while collaborating effectively acr...

Create and lead strategies to enhance customer value and drive growth by shaping adoption, engagement, and advocacy programs that empower users to achieve meaningful results with the platform through...

Drive customer satisfaction by managing the full customer lifecycle, ensuring success and renewal through expert implementation and strategic collaboration. Foster engineering transformation for enter...

Join a team that empowers the Customer Success organization through tailored training, strategic coaching, and data-driven insights, ensuring exceptional client experiences and measurable business gro...

Unlock potential by leading website strategy and development to enhance user experience and technical performance. Collaborate cross-functionally to optimize conversions across diverse buyer segments...

Join a dynamic team that bridges technology and business by solving complex challenges. Lead projects, automate processes, and ensure successful delivery of Cisco solutions while mentoring and support...

Shape the future of customer growth by leading strategic initiatives that drive net-new client acquisition, optimize conversion rates, and enhance overall funnel performance across multiple growth cha...

Pioneer innovative growth strategies for global marketing, leading teams in Marketing Automation, CRO, Analytics, and AI to optimize performance, enhance customer acquisition, and drive revenue across...