Support Escalation Engineer Remote Jobs

Join our dynamic Customer Support team as a Customer Escalation Manager to effectively oversee and resolve intricate customer escalations, ensuring a seamless experience while collaborating across tea...

Empower your career by delivering exceptional technical support and solutions. Engage with top clients to analyze and resolve issues, driving high-quality customer experiences while collaborating clos...

Drive software solutions by analyzing issues and collaborating with teams to improve CRM products, enhancing performance and user experience while ensuring effective consultation and optimal configura...

Unlock potential by designing and implementing AI-driven engineering tools that enhance productivity and quality. Collaborate across teams to streamline processes and build innovative solutions that e...

Empower our engineering team by resolving complex technical escalations and bridging communication gaps between customers and support. You'll take charge of critical issues, driving solutions that enh...

Solve complex technical escalations, collaborating with engineering to ensure effective resolutions. Take ownership from intake to handoff, while enhancing product quality through proactive issue iden...

Accelerate progress at a global scale by providing expert remote support for SAP applications. Leverage deep technical knowledge to troubleshoot, enhance client satisfaction, and deliver high-quality...

Transform cloud infrastructures by leveraging AWS for PLM software solutions. Collaborate with cross-functional teams to enhance performance, security, and scalability across production environments w...

Design AWS infrastructure for PLM software implementations, ensuring security and performance. Collaborate with teams, automate processes, and manage application upgrades while supporting DoD customer...

Transform client engagements by designing innovative solutions using ServiceNow and Freshworks. Drive business development through technical expertise, ensuring alignment with client goals while enhan...

Unlock potential by delivering exceptional technical support for clients, troubleshooting complex issues, and ensuring timely resolutions. Collaborate with teams to enhance platform performance and dr...

Design sustainable solutions that enhance customer experiences. Collaborate with teams to troubleshoot technical issues and drive best practices in building automation systems, ensuring exceptional se...

Lead the charge in enhancing our enterprise vulnerability management program, ensuring robust security across infrastructures and cloud environments. Partner with teams to drive effective remediation...

Champion customer success by managing relationships, resolving complex issues, and ensuring top-tier service delivery. Drive collaboration across teams to maximize client satisfaction and technology a...

Drive the charge in building a robust Trading Platform by implementing SRE best practices, optimizing performance, and collaborating with cross-functional teams to enhance system reliability and effic...

Unlock potential by overseeing endpoint management and reporting initiatives. Collaborate with cross-functional teams to enhance operational capabilities, ensuring endpoint health, security, and visib...

Transform complex service provider networks by designing and implementing cutting-edge routing solutions. Leverage deep expertise in BGP, MPLS, and advanced protocols to optimize performance and scala...

Elevate your career by providing technical support and leadership for critical data systems. Collaborate with diverse teams on large-scale projects while managing priorities and enhancing operational...

Transform secure federal environments by leading ServiceNow platform strategy, configuration, and integration. Drive continuous improvement and stakeholder engagement while ensuring compliance with fe...

Elevate partner capabilities by empowering them as security champions through hands-on training, expert guidance, and robust support. Drive technical excellence within a collaborative environment, enh...

Join a dynamic team where you'll lead technical sales strategies, influence high-impact engagements, and design tailored customer solutions to drive revenue growth and ensure customer satisfaction acr...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Support our sales team by leveraging technical expertise to solve customer challenges with Auvik's solutions. You'll collaborate internally and externally, assisting prospects through software evaluat...

Elevate sales effectiveness by engaging customers through technical expertise. Collaborate with account executives to showcase solutions that address their needs and drive business value, fostering st...

Explore exciting opportunities as you drive advanced ServiceNow development, optimize integrations, and enhance platform capabilities while providing technical leadership and mentoring for junior deve...