Customer Service Manager Jobs in Salinas, CA

Champion customer success by bridging relationships between partners and stakeholders, ensuring effective service execution and support for growth initiatives in a dynamic and remote environment...

Manage financial and operational aspects of field service projects, ensuring cost classification and customer billing while fostering high satisfaction levels. Interface with Finance and Operations to...

Lead a dynamic sales team, driving performance and mentoring members while achieving operational excellence and expanding customer relationships for significant financial rewards...

Lead the sales team's daily performance and drive business growth by building strong customer relationships, coaching team members, and ensuring operational excellence for stellar customer care...

Take ownership of customer support operations across multiple sites, leading efficiency improvements and enhancing customer satisfaction. Manage key accounts and guide teams in achieving organizationa...

Lead customer support teams across multiple sites, driving efficiency and satisfaction. Shape and execute operational strategies, manage significant customer accounts, and mentor team members while ac...

The ideal candidate will oversee daily customer service operations, improve customer satisfaction, develop team performance, and implement strategies that enhance the overall customer experience...

Shape impactful customer relationships as you lead strategic support for a large aeroderivative gas power fleet, ensuring high-quality service delivery and driving business growth across multiple geog...

Unlock your potential by leveraging automotive data to drive client success, provide deep insights, build relationships with OEMs, and support strategic decisions, all while shaping the future of auto...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Manage the front-office digital application domain, overseeing e-commerce and customer platforms. Ensure successful execution by prioritizing projects, aligning strategies, and enhancing customer expe...

Drive operational excellence across retail partnerships while enhancing sales performance. Lead data-driven strategies, cultivate relationships, and implement improvements in a self-directed role focu...

Transform customer success by nurturing relationships and ensuring seamless journeys for 30+ clients. Drive engagement through personalized strategies, resolve challenges proactively, and elevate over...

Shape the future of B2B marketing by driving innovative sales enablement strategies, collaborating with cross-functional teams to enhance market positioning and optimize lead progression throughout th...

Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...

Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

Deliver exceptional leadership in managing store operations and a team of technicians. Drive customer satisfaction while ensuring efficiency, safety, and profitability. Foster a positive, collaborativ...

Unlock customer success by managing enterprise relationships, driving product adoption, and ensuring alignment with key business objectives. This role focuses on proactive communication and strategic...

Accelerate customer success by leading a transformative CSM strategy that enhances retention and drives growth through data insights, innovative technologies, and a high-performing team focused on del...

Lead the development and implementation of service quality frameworks, ensuring compliance with SLAs/SLOs across a large ServiceNow environment while driving continuous improvement and stakeholder eng...

Champion exceptional service by leading a dynamic customer service team, setting performance standards, and implementing processes. Collaborate cross-functionally to enhance operational efficiency and...

Transform customer success globally by leading a multi-tiered CSM team, driving product adoption, and connecting customer health metrics to retention results. Build scalable processes and champion AI...

Drive customer success by leading a high-performing CSM team, optimizing revenue, and implementing scalable playbooks. Thrive in a high-growth environment while enhancing customer outcomes and busines...

Engage customers by fostering long-term relationships and driving SaaS product adoption. Utilize your expertise to advocate for client needs and collaborate cross-functionally to enhance their experie...