Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$99K - $232K *

Transform client operations in life, annuity, and group benefits by leading process improvements, managing teams, and implementing innovative solutions to enhance service delivery and operational effi...

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$99K - $232K *

Lead the charge in transforming life, annuity, and group benefits operations. Manage teams, optimize processes, and implement innovative solutions to enhance client service and operational efficiency...

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$99K - $232K *

Lead client service initiatives in life, annuity, and group benefits operations. Manage teams, optimize processes, and implement technology solutions to enhance operational efficiency and client satis...

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$99K - $232K *

Champion operational excellence by leading client service initiatives in life, annuity, and group benefits. Guide teams through process improvements and technology implementations while enhancing clie...

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$88K - $105K *

Elevate production stability by leveraging technical expertise to identify root causes and drive proactive Problem Management across diverse teams, ensuring sustainable resolutions and minimizing recu...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Partner with us to tackle complex production technology challenges. Leverage your troubleshooting and analytical skills to drive proactive Problem Management, enhance stability, and reduce risks acros...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Analyze complex production technology issues, driving root cause identification and proactive solutions. Collaborate across teams to enhance stability and mitigate risks, leveraging data insights to p...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Optimize complex technology challenges by leveraging analytical skills and technical expertise. Collaborate with cross-functional teams to drive proactive Problem Management, ensuring stability and re...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Grow your career with a dynamic sales role focused on developing relationships and driving revenue through comprehensive technology solutions. Leverage your consultative skills to engage customers and...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $118K *

Champion cross-functional delivery in a dynamic IT environment, leading application and cloud security initiatives. Collaborate with stakeholders to align security outcomes with business priorities an...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$73K - $182K *

Unlock potential by leading growth strategy initiatives for public sector and academic organizations. Drive measurable revenue impact through client relationships and innovative solutions, while colla...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$68K - $182K *

Partner with us to drive growth strategies that enhance client impact and revenue. Leverage insights to build solutions, foster relationships, and lead transformative engagements in the public sector...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$68K - $146K *

Transform client growth strategies by leveraging insights to drive measurable revenue impact. Collaborate with senior leaders to diagnose growth challenges and implement innovative solutions that enha...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Join a team that ensures compliance with legal and regulatory standards while driving business conduct initiatives. Lead marketing reviews, address customer-facing practices, and manage risk with a fo...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a dynamic team as a Client Data Manager, driving strategy and execution across client data platforms. Optimize HubSpot CRM and Marketing Automation to enhance user adoption, reporting, and campai...

Today

  •   5 - 7 years exp.  •   Legal & Accounting

$88K - $176K *

Join a team that's transforming the leave and disability landscape by delivering innovative solutions. Collaborate with clients to enhance absence programs, negotiate with vendors, and drive strategic...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $176K *

Shape the future of employee benefits by consulting on absence programs, negotiating with carriers, and delivering strategic solutions that enhance client satisfaction and operational efficiency in a...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$98K - $133K *

Champion the go-to-market strategy for Operations, driving customer adoption and engagement through compelling storytelling and data-driven insights. Collaborate with cross-functional teams to enhance...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$98K - $133K *

Drive product marketing strategies for operations, enhancing customer adoption and engagement. Collaborate with cross-functional teams to craft compelling narratives and optimize go-to-market plans, e...

Vancouver, BCIn-Person

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$98K - $133K *

Elevate customer engagement by leading product marketing strategies for operations. Drive go-to-market initiatives, enhance adoption, and craft compelling narratives that resonate with service busines...

Kitchener, ONIn-Person

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$98K - $133K *

Join a dynamic team to drive product marketing strategies, enhance customer adoption, and craft compelling narratives that connect service businesses with innovative solutions. Collaborate across depa...

Edmonton, ABIn-Person

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $140K *

Optimize client finance and operations by managing contracts, billing, and collections. Collaborate with teams to ensure seamless project execution and maintain strong client relationships from propos...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in transforming product vision into actionable deliverables, managing backlogs, and ensuring secure, scalable channel capabilities. Collaborate with stakeholders to enhance client enga...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $130K *

Elevate product delivery by managing the backlog and translating vision into actionable plans. Collaborate with cross-functional teams to enhance client-facing channel capabilities, ensuring secure an...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Transform client engagement by leading product ownership for channel capabilities. Collaborate with cross-functional teams to prioritize deliverables, enhance service adoption, and ensure secure, scal...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.