Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$110K - $130K *

Join a team that's dedicated to optimizing manufacturing operations and enhancing quality control. Lead and inspire a dynamic workforce in a fast-paced environment, ensuring on-time delivery and opera...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform security operations by leading a SOC focused on SIEM, SOAR, and EDR. Rebuild processes, enhance threat detection, and collaborate with IT leadership to ensure compliance in a regulated banki...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Staffing

$120K - $145K *

Champion the development and oversight of data center security operations, ensuring compliance and excellence in service delivery while managing crisis response and guard force management across inter...

5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $110K *

Join us to lead and enhance internal operations across finance, HR, and technology. Collaborate with leadership and creative teams to build efficient systems, improve workflows, and support sustainabl...

1 week ago

  •   Less than 5 years exp.  •   Media

$90K - $110K *

Oversee and enhance internal operations across finance, HR, and technology. Collaborate with leadership to build efficient systems, improve workflows, and support creative teams, ensuring sustainable...

1 week ago

  •   Less than 5 years exp.  •   Media

$80K - $95K *

Advance your career by supporting client processing in Loans Enablement Operations. Handle transactional requests, coordinate with teams, and manage complex situations with accuracy and efficiency to...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Shape the future of client processing by managing complex LC transactions for high-priority trade clients. Collaborate with stakeholders to ensure timely support and optimize workflows while mitigatin...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Lead complex analytics and reporting initiatives to enhance Client Processing systems, manage client issues, and collaborate on product development, ensuring efficient transaction processing and timel...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Accelerate your career by leading a team in managing Workers Compensation claims, ensuring compliance and productivity while mentoring staff and enhancing operational efficiency within a dynamic servi...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Champion strategic growth by managing major law enforcement accounts, driving revenue, and fostering relationships with key stakeholders. Collaborate cross-functionally to ensure successful outcomes a...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Transform commercial operations by partnering with leadership to enhance strategy execution, optimize processes, and drive sales performance across a complex, multi-location organization, fostering gr...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Transform sales operations by partnering with leadership to enhance pipeline execution, optimize performance, and drive revenue growth across North America. Leverage data insights to support strategic...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$115K - $165K *

Tackle challenges by ensuring operational excellence through strategic planning, effective resource management, and continuous improvement, while leading a team to meet commitments in a dynamic startu...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $105K *

Lead the charge in managing investor services, overseeing team performance and client interactions while ensuring efficient communication and support for new client launches and compliance with financ...

Toronto, ONIn-Person

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $105K *

Champion client relationships by overseeing investor service teams, ensuring seamless operations, and enhancing service quality. Drive initiatives that support business growth while fostering a collab...

Mississauga, ONIn-Person

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $140K *

Champion the strategic leadership of Client Lifecycle Management, ensuring compliance and operational excellence across customer onboarding, risk assessments, and due diligence processes while fosteri...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Business Services

$70K - $130K *

Lead the development and support of critical mainframe applications, collaborating with teams to deliver reliable solutions in the banking sector. Drive quality and compliance while managing onsite an...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$106K - $133K *

Unlock potential by enhancing operational efficiency in the Services organization. You will oversee critical processes, collaborate with cross-functional teams, and ensure a seamless experience for cu...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $270K *

Shape the future of operational risk oversight by leading a new business unit. Drive integrated risk reviews across Capital Markets and Commercial Banking, collaborating with leaders to enhance risk i...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $215K *

Lead the charge in establishing a robust operational risk oversight capability, integrating insights across multiple risk domains to enhance business unit resilience and reporting. Collaborate with le...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Transform operations by leading a dynamic team to enhance service delivery, drive sales performance, and ensure compliance. Engage with stakeholders to foster growth and innovation while managing reso...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Partner with us to drive regional sales and marketing strategies, fostering strong client relationships and collaborating with local market leaders to achieve sales goals and optimize execution across...

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$100K - $120K *

Unlock potential by managing strategic CPA partnerships, enhancing engagement, and ensuring consistent execution. Drive relationship success through proactive coordination, CRM discipline, and scalabl...

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Unlock the potential of enterprise learning by leading a dynamic training function. Collaborate with cross-functional teams to design and implement effective onboarding and development programs that a...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$123K - $185K *

Lead the charge in strategic operations across Business Banking and Wealth sectors. Drive service excellence, optimize performance, and enhance stakeholder experiences while ensuring compliance and ri...

Etobicoke, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.