Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.
Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.
Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.
Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.
Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.
Senior Manager, Organizational Change Management (OCM) and Customer Experience
$108K - $130K *
Advance employee skills and performance by designing and delivering comprehensive training programs. Lead initiatives to enhance user experience across platforms, ensuring effective communication and...
Today
$90K - $100K *
Take ownership of payment operations, managing disputes and collections while developing strategies for customer flexibility. Collaborate cross-functionally to enhance processes and lead a growing tea...
Today
$123K - $137K *
Take ownership of payment operations, managing disputes, collections, and flexibility strategies. Collaborate cross-functionally to enhance processes and metrics, while leading a team to ensure effect...
Today
Senior Operational Risk Manager
$110K - $130K *
Drive operational risk excellence by leading the development and execution of an innovative Risk Framework, ensuring alignment with business objectives and enhancing decision-making across the organiz...
Reposted 4 weeks ago
Senior Operational Risk Manager
$110K - $130K *
Lead the charge in enhancing operational risk frameworks to empower decision-making and organizational resiliency. Collaborate with cross-functional teams while presenting insights to stakeholders to...
Reposted 4 weeks ago
Senior Operational Risk Manager
$120K - $145K *
Join a team that's shaping the future of operational risk management by developing frameworks, mentoring teams, and collaborating with business units to enhance resilience and align with corporate str...
Reposted 4 weeks ago
Senior Operational Risk Manager
$110K - $130K *
Shape the future of operational risk management by leading the enhancement of risk frameworks, supporting strategic decision-making, and presenting insights to stakeholders. Collaborate with teams to...
Reposted 4 weeks ago
Senior Operational Risk Manager
$110K - $130K *
Shape the future of Operational Risk Management. Lead initiatives to enhance organizational resilience, ensuring effective risk controls and insightful reporting to executives while fostering a proact...
Reposted 4 weeks ago
Senior Operational Risk Manager
$110K - $130K *
Shape the future of operational risk management by leading the development and execution of critical frameworks, enhancing organizational resiliency, and ensuring strategic alignment in a transformati...
Reposted 4 weeks ago
Senior Operational Risk Manager
$120K - $145K *
Transform operational risk management by leading a skilled team, developing frameworks, and ensuring organizational resilience. Inspire risk-aware decisions and present insights to stakeholders to con...
Reposted 4 weeks ago
Director (AVP) - Prime Brokerage Client Operations
$64K - $107K *
Advance operational excellence by overseeing complex processes in Prime Brokerage Client Operations. Collaborate with global stakeholders to enhance client service and drive sustainable improvements a...
3 weeks ago
Director (AVP) - Prime Brokerage Client Operations
$64K - $107K *
Lead operational excellence in Prime Brokerage Client Operations, overseeing complex processes across the trade lifecycle. Collaborate with global stakeholders to enhance client service and drive sust...
3 weeks ago
Client Service Manager – Vice President
$150K - $180K *
Transform client relationships as you lead a dedicated team, ensuring satisfaction and service excellence in Securities Services. Drive initiatives, manage governance, and enhance client experiences t...
3 weeks ago
Client Service Manager – Vice President
$150K - $180K *
Champion client satisfaction by managing relationships and driving service excellence. Lead governance processes, oversee global initiatives, and mentor your team to ensure optimal performance and cli...
3 weeks ago
Client Service Manager – Vice President
$150K - $180K *
Engage clients by leading service initiatives, ensuring satisfaction through effective relationship management and oversight of global projects. Drive improvements and mentor teams to enhance service...
3 weeks ago
Client Service Manager – Vice President
$150K - $180K *
Manage client relationships and drive satisfaction by coordinating internal resources, overseeing service levels, and leading a team to ensure excellence in client service within the financial service...
3 weeks ago
Client Service Manager – Vice President
$150K - $180K *
Unlock potential by leading client service initiatives, enhancing satisfaction, and managing a dedicated team. Collaborate across departments to ensure seamless service delivery and drive operational...
3 weeks ago
Senior Revenue Operations Manager
$120K - $145K *
Unlock potential by driving sales operations excellence through strategic forecasting, pipeline management, and compensation planning. Collaborate with cross-functional teams to enhance processes, dat...
Today
Manager, Identity Governance Operations
$118K - $195K *
Transform identity governance operations by leading a dynamic team, ensuring effective execution of identity lifecycle management, access controls, and compliance while driving automation and collabor...
1 week ago
Manager, Identity Governance Operations
$118K - $195K *
Champion identity governance operations by leading a dynamic team, ensuring effective execution of identity lifecycle management, access controls, and compliance while driving automation and continuou...
1 week ago
Security & Threat Operations Manager
$200K - $250K *
Lead and innovate security operations to enhance threat detection, incident response, and exposure management. Drive team growth and establish a robust operating model while collaborating across techn...
2 weeks ago
Automation Program Manager, Legal and Compliance Operations
$120K - $145K *
Optimize automation quality across Legal and Compliance workflows by diagnosing regressions, iterating on decision-making components, and ensuring reliable performance. Drive measurable improvements a...
4 days ago
Automation Program Manager, Legal and Compliance Operations
$108K - $130K *
Lead the automation quality assurance for Legal and Compliance workflows, enhancing decision-making processes through rigorous measurement and iterative improvements. Drive regression analysis and ens...
4 days ago
Automation Program Manager, Legal and Compliance Operations
$120K - $145K *
Help us enhance automation quality across Legal and Compliance workflows by driving improvements in performance metrics, diagnosing regressions, and ensuring reliable decision-making processes. Your e...
4 days ago
Automation Program Manager, Legal and Compliance Operations
$120K - $145K *
Take ownership of automating high-volume Legal and Compliance workflows, ensuring quality and reliability of decision-making processes. Collaborate across automation types to diagnose issues, iterate...
4 days ago
What is a Client Operations Manager?
A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.
What does a Client Operations Manager do day to day?
Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.
What qualifications are commonly required for Client Operations Manager jobs?
Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.
How much do Client Operations Managers earn?
Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.
Where can I find Client Operations Manager jobs paying $100,000 or more?
Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.