Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$110K - $130K *

Empower the development and enhancement of avionics software systems, engaging in the full software lifecycle from analysis to certification. Collaborate with cross-functional teams to ensure high-qua...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Lead a dynamic Tier 1 help desk team, ensuring top-notch support for 19,000 users. Oversee ticket management, user account administration, and reporting while driving service excellence and collaborat...

Today

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by leading performance measurement and analytics for service-level governance. Develop KPIs and SLAs while analyzing data to enhance service quality and efficiency, ensuring actionabl...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$104K *

Drive operational excellence by providing analytical and administrative support for Transmission and Substation projects, ensuring compliance and efficiency throughout the project lifecycle while coll...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $167K *

Transform your career by delivering exceptional technical support across diverse platforms, enhancing user experiences, and driving operational excellence in a dynamic enterprise environment...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$81K - $115K *

Join a team that's dedicated to delivering quality audit services while enhancing operational efficiency. Collaborate with stakeholders, manage audits, and contribute your expertise to strengthen inte...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$92K *

Elevate technology support services in a hospital environment by leading a dedicated team, coordinating operations, and ensuring reliable IT systems for clinical and administrative functions. Drive im...

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$129K - $209K *

Lead the charge in delivering exceptional business value through innovative Front Office Applications. Oversee a diverse team, manage a substantial budget, and ensure quality, schedule, and budget com...

3 days ago

  •   8 - 10 years exp.  •   Staffing

$129K - $209K *

Lead the charge in delivering high-quality Front Office Applications by managing diverse teams, ensuring budget adherence, and driving innovative solutions that enhance user experiences across multipl...

3 days ago

  •   8 - 10 years exp.  •   Staffing

$129K - $209K *

Accelerate progress at the forefront of delivery management, leading diverse teams to ensure high-quality, timely, and budget-conscious delivery of innovative Front Office Applications within a comple...

3 days ago

  •   8 - 10 years exp.  •   Staffing

$95K - $115K *

Engage in asset lifecycle management by establishing standards, improving data quality, and connecting projects with operations. Collaborate across teams to enhance decision-making and drive sustainab...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Shape your career by supporting and maintaining complex broadcast systems for live media production. Collaborate with diverse teams to troubleshoot and enhance critical technologies in a fast-paced en...

1 week ago

  •   Less than 5 years exp.  •   Media

$92K - $171K *

Transform the integration landscape by designing and developing robust PLM solutions. Collaborate with cross-functional teams to enhance data exchange and support digital thread initiatives, ensuring...

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$67K - $99K *

Lead the charge in enhancing business continuity by reviewing recovery plans, coordinating testing, and supporting incident management to ensure operational resilience during disruptions...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $99K *

Lead the charge in enhancing business resilience by reviewing recovery plans, coordinating testing, and supporting incident management to ensure operational continuity during disruptions. Engage with...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$97K - $146K *

Join a team that's dedicated to enhancing business operations through technical expertise in application support. Collaborate with stakeholders to optimize system functionality and ensure seamless int...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $136K *

Drive the design and implementation of enterprise endpoint security solutions, ensuring robust protection against cyber threats. Lead a team to enhance operational efficiency and collaborate across te...

Mississauga, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $136K *

Empower the enterprise by leading endpoint security engineering initiatives, ensuring robust protection against cyber threats. Collaborate with cross-functional teams to design, implement, and enhance...

Toronto, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $115K *

Shape the future of endpoint security by leading design and implementation of robust solutions. Collaborate across teams to enhance operational efficiency and protect against cyber threats, ensuring s...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$57K - $123K *

Champion innovative software solutions by designing, coding, and testing applications for diverse environments. Collaborate with teams to enhance MTA's mobile applications, ensuring operational suppor...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Drive incident response and threat analysis while collaborating with stakeholders. Lead investigations, manage vulnerabilities, and support digital forensics. Engage in professional development toward...

East Lansing, MIRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$106K - $138K *

Unlock your potential as a key player in business transformation! Collaborate across teams to analyze needs, document requirements, and drive improvements, ensuring solutions align with business goals...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Optimize imaging equipment maintenance and repairs while ensuring compliance with safety standards. Collaborate with technicians and manufacturers to enhance operational efficiency and provide excepti...

Reposted today

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Support the maintenance and repair of imaging equipment, ensuring compliance with safety standards. Collaborate with technicians and manufacturers to resolve issues, conduct quality assurance, and pro...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$135K - $145K *

Unlock potential by driving data insights and automation in supply chain finance. Collaborate across teams to enhance inventory management and reporting, while leveraging analytical skills to support...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.