Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Senior Business Systems Analyst (onsite)
$80K - $120K *
Join a team that's shaping the future of cloud-based solutions by leading a development team as a Senior Business Systems Analyst. Drive strategic initiatives, bridge business and technology, and deli...
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Transform AI capabilities by designing, developing, and optimizing machine learning solutions that enhance academic and administrative functions, collaborating with diverse teams to ensure ethical and...
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Lead the charge in ensuring top-tier quality and service for Commercial Display products. Manage product evaluations, support cross-functional teams, and drive improvements from launch through post-ma...
5 days ago
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Support mission-critical systems by administering and optimizing Linux infrastructure, implementing automation, and ensuring security compliance in a dynamic environment. Collaborate with teams to tro...
2 weeks ago
$108K - $130K *
Join a dynamic team as you support and optimize IT systems in complex enterprise environments. Leverage your expertise in Linux, HPC, and advanced networking to enhance mission-critical infrastructure...
3 weeks ago
$100K - $120K *
Elevate IT systems management by optimizing and supporting mission-critical infrastructure. Lead advanced troubleshooting in high-performance computing environments, ensuring seamless operations and e...
3 weeks ago
$110K - $130K *
Lead the charge in optimizing enterprise-level systems and networks, ensuring stability and performance across multiple locations while enhancing user experience through effective training and automat...
5 days ago
$100K - $120K *
Explore the dynamic world of SAP operations, providing essential support and maintenance for a critical system set to launch in 2027. Collaborate with cross-functional teams to translate business need...
Today
$100K - $120K *
Lead the charge in managing a team of data analysts to develop complex reports, analyze data, and provide technical guidance, ensuring effective communication with clients and senior management while...
2 days ago
Audit Manager I (US) - Application Audit
$77K - $128K *
Execute audits across Technology and Enterprise Platforms, assessing risks and controls. Collaborate with teams to deliver high-quality outcomes while developing expertise in technology risks. Lead mo...
4 days ago
$79K - $96K *
Join a team that's dedicated to enhancing Workday solutions through technical support, process design, and user-friendly enhancements. Collaborate with business users and technical teams to optimize f...
2 weeks ago
Business Analyst - Budget Operations Coordinator
$90K - $100K *
Unlock potential by managing the lifecycle of contingent worker services, ensuring compliance and budget accuracy while supporting strategic project delivery for a global tech client. Join a dynamic t...
2 days ago
Program Data & Systems Analyst
$80K - $95K *
Transform operational data into actionable insights by leveraging advanced analytical skills and technical expertise. Collaborate with stakeholders to enhance reporting processes and deliver high-qual...
1 week ago
Program Data & Systems Analyst
$80K - $95K *
Unlock insights by analyzing operational data and developing reporting tools. Collaborate with stakeholders to enhance data quality and streamline processes, delivering polished executive presentation...
1 week ago
Software Engineer (Hybrid) - 30870
$137K - $200K *
Build and scale critical backend systems that manage vast data volumes and high query loads. Collaborate with a talented team to design robust APIs, enhance deployment automation, and tackle complex t...
Today
Power Platform Business Analyst
$90K - $110K *
Unlock your potential as a Power Platform Business Analyst, bridging business needs and technical solutions. Drive modernization initiatives, optimize processes, and ensure compliance with government...
Today
$95K - $115K *
Champion data-driven decision-making by bridging clinical operations and analytics. Lead projects, deliver actionable insights, and enhance performance across clinics while managing stakeholder commun...
5 days ago
$110K - $130K *
Engineer innovative solutions by developing and deploying secure Data Access Mechanisms and Business Intelligence dashboards using Microsoft PowerApps. Collaborate with teams to streamline processes a...
Yesterday
$110K - $130K *
Elevate customer processes by providing crucial PowerApps development support during peak needs. Engage in building innovative solutions and conducting requirements sessions to deliver effective cloud...
Reposted yesterday
$92K - $110K *
Deliver strategic leadership and operational oversight to enhance decision-making processes within the Veterans Health Administration's EHRM, ensuring effective collaboration and communication across...
2 weeks ago
Senior Statistical Programmer FSP
$110K - $130K *
Lead the charge in clinical innovation as a Senior Statistical Programmer, utilizing your SAS expertise to drive data analysis and reporting for Phase I-IV trials. Collaborate with cross-functional te...
3 weeks ago
Senior Statistical Programmer FSP
$110K - $130K *
Lead advanced SAS programming efforts to support Phase I-IV clinical trials, ensuring data integrity and compliance with CDISC standards. Collaborate with cross-functional teams to deliver high-qualit...
3 weeks ago
$125K - $154K *
Drive innovative solutions as a lead software engineer, shaping enterprise-grade platforms and guiding technical direction. Collaborate across teams to ensure scalable, secure, and resilient architect...
Yesterday
Service Performance / SLA Analyst (Journeyman)
$80K - $95K *
Lead the charge in performance measurement and service-level governance, analyzing data to enhance service quality and efficiency. Collaborate with stakeholders to develop actionable insights and main...
1 week ago
Sr. Epic Analyst I - Ambulatory (Certification required)
$101K - $131K *
Shape the future of healthcare technology by leveraging your Epic expertise. Collaborate with cross-functional teams to optimize system performance, enhance workflows, and deliver tailored solutions t...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.