Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$97K - $109K *

Join a team that's redefining customer engagement by providing technical expertise and tailored solutions during the pre-sales process. Collaborate with sales and services to ensure seamless transitio...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to enhancing Health, Safety, and Transportation systems. Leverage your IT expertise to support critical applications, troubleshoot issues, and collaborate with diverse sta...

Calgary, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Grow your career with a dynamic role focused on delivering innovative technical solutions. As a key advisor, you'll guide internal teams through complex integrations, ensuring operational efficiency a...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Innovate solutions as a JDE System Analyst, enhancing business processes through JD Edwards E1. Collaborate with stakeholders to gather requirements, optimize workflows, and ensure effective implement...

6 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $100K *

Join a team that's dedicated to providing exceptional technical support for enterprise software applications. Collaborate with customers and development teams to troubleshoot issues, enhance software...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Champion network security by leveraging your expertise in design and implementation. Collaborate with teams to enhance IT security measures, ensuring compliance and data protection while driving innov...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Grow your career with a dynamic role focused on SAP Integration Suite, where you'll lead full software project lifecycles, collaborate with cross-functional teams, and drive successful implementations...

California, USRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Transform our OMS product by designing and building scalable, AI-native microservices. Collaborate with cross-functional teams to enhance system performance, reliability, and maintainability while dri...

Montreal, QCIn-Person

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $104K *

Inspire efficient EHR system performance by leading applications analysis and optimization. Drive project management and collaboration while mentoring team members and enhancing patient care through e...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $130K *

Partner with us to drive Major Incident Management, ensuring swift resolution and effective communication across teams. Leverage your expertise to enhance service restoration and support our hosted cu...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Elevate business processes by analyzing and transforming asset management systems with a focus on data strategy and AI. Collaborate with cross-functional teams to enhance delivery of digital capabilit...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$76K - $109K *

Elevate your career by implementing strategic projects that enhance patient care. Collaborate with diverse teams, manage projects, and analyze workflows to drive innovation in healthcare services acro...

Duncan, BCIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$95K - $115K *

Lead the design and evolution of enterprise solutions, ensuring scalability, security, and alignment with business objectives while collaborating with cross-functional teams to deliver impactful techn...

Montreal, QCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$71K - $98K *

Unlock potential by providing expert IT support, managing desktop and laptop installations, troubleshooting hardware/software issues, and ensuring seamless network connectivity for end-users while mai...

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's driving innovation in business analysis for energy applications. Leverage your expertise to enhance systems, support stakeholders, and deliver practical solutions in a dynamic envir...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Staffing

$127K - $195K *

Champion innovative IT solutions by enhancing complex systems and processes. Collaborate with teams to optimize business operations, advocate for user experience, and deliver expert support in a dynam...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$127K - $195K *

Transform customer experiences by optimizing SAP Enterprise Cloud Services. Collaborate with teams to deliver technical solutions, ensuring seamless service delivery and customer satisfaction while ma...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Transform customer software support by resolving equipment application issues, analyzing software problems, and enhancing product knowledge through training. Collaborate with teams to ensure effective...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$135K - $145K *

Drive impactful JD Edwards EnterpriseOne financial processes as a senior analyst. Collaborate with stakeholders, configure systems, and enhance accounting functions to support business objectives and...

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $115K *

Drive advanced application expertise and technical leadership in Epic Beaker solutions. Collaborate with stakeholders to design, implement, and optimize laboratory workflows while mentoring team membe...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Partner with us to enhance healthcare delivery by optimizing Epic systems. As an intermediate functional expert, you'll configure workflows, support upgrades, and collaborate across departments to ens...

2 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$135K - $145K *

Unlock potential by serving as the senior functional analyst for JD Edwards E1 finance and construction accounting, driving process improvements and ensuring alignment with business objectives through...

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $110K *

Join a dynamic team as you analyze business challenges, gather requirements, and collaborate with technical teams to deliver user-centered solutions in regulated environments, driving continuous impro...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$90K - $120K *

Help us enhance commercial insurance products by collaborating with cross-functional teams, leading requirements documentation, and ensuring user satisfaction while driving strategic initiatives and m...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Lead the charge in enhancing commercial insurance products by collaborating with cross-functional teams. Drive requirements documentation, user acceptance testing, and system training to ensure compli...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.