Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
IT Technology Services Senior Specialist (Multiple Positions Available)
$127K - $195K *
Join a team that's dedicated to optimizing customer investments in SAP Enterprise Cloud Services. Oversee service delivery, troubleshoot issues, and implement automation to enhance system stability an...
Yesterday
$110K - $184K *
Accelerate progress at the intersection of IT and Supply Chain by leading operational support for critical enterprise applications, ensuring seamless integration and service delivery across ERP, WMS...
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Senior Analyst, Enterprise & Operational Risk Management
$105K - $155K *
Join a dynamic risk management team to enhance frameworks and processes, assess risks, and support strategic initiatives. Collaborate with stakeholders to identify threats and opportunities, contribut...
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$70K - $120K *
Lead SAP Basis initiatives, managing installations, upgrades, and support across diverse environments. Collaborate with teams to enhance operational efficiency and drive improvements in SAP landscapes...
2 days ago
$88K - $110K *
Transform business processes by collaborating with stakeholders to gather requirements, analyze systems, and enhance IT infrastructure for improved efficiency and scalability. Lead initiatives in data...
2 weeks ago
$88K - $110K *
Join us to enhance business systems through collaboration, analysis, and innovative solutions. Drive efficiency and scalability while supporting critical IT infrastructure and ensuring alignment with...
2 weeks ago
$70K - $120K *
Take ownership of SAP Basis activities, managing installations, upgrades, and troubleshooting across the SAP landscape. Collaborate with teams to ensure operational excellence and drive improvements i...
2 days ago
$115K - $135K *
Champion Retail Life Insurance initiatives by leveraging actuarial expertise to drive business transformation. Collaborate with cross-functional teams to gather requirements, enhance systems, and supp...
Reposted 1 week ago
District Planning Analyst, ODP - 27260
$87K - $100K *
Transform educational planning by analyzing complex datasets to drive strategic insights. Collaborate with stakeholders to enhance school utilization and develop actionable proposals that meet communi...
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District Planning Analyst, ODP - 27260
$87K - $100K *
Empower educational planning by analyzing complex datasets to drive strategic insights. Collaborate with stakeholders to enhance school utilization and zoning proposals, ensuring equitable access to q...
1 week ago
Audit Manager I, Technology (ATH 1214)
$81K - $115K *
Grow your career with a dynamic team as you execute IT audits, assess risks, and enhance control environments. Collaborate with stakeholders to deliver high-quality outcomes and develop expertise in t...
1 week ago
$80K - $95K *
Support clients by leveraging technology solutions to enhance business processes, drive platform adoption, and optimize workflows. Collaborate with cross-functional teams to ensure client success and...
2 weeks ago
$115K - $140K *
Elevate business processes by bridging teams and SAP solutions. Own requirements, design, and configuration while enhancing the SAP environment through expert guidance and support for key modules...
1 week ago
$115K - $140K *
Unlock potential by bridging business needs with SAP solutions. Lead requirements gathering, process design, and module configuration while enhancing the SAP environment through expert support and tra...
1 week ago
AVP Applications Development Sr Programmer Analyst
$94K - $141K *
Elevate your career by driving strategic technology initiatives, managing complex deliverables, and enhancing application performance in a collaborative environment focused on innovation and regulator...
Yesterday
AVP Applications Development Sr Programmer Analyst
$94K - $141K *
Innovate and build distributed microservices that enhance critical financial systems. As a key player, you'll design scalable backend applications using Java, Spring Boot, and Kotlin while mentoring e...
Today
$90K - $110K *
Drive impactful solutions by supporting application management and system setup. Collaborate with teams to resolve issues, track project milestones, and deliver exceptional client service while ensuri...
3 weeks ago
Senior Technical Analyst Technology Solutions
$88K - $105K *
Transform business needs into technical solutions by defining requirements, enhancing quality through testing, and supporting development pipelines. Collaborate with cross-functional teams to drive ef...
Yesterday
Clinical Information Analyst Lead
$88K - $105K *
Elevate healthcare quality by leading data-driven initiatives and managing a dedicated team. Collaborate with hospitals to enhance patient safety and outcomes, while overseeing quality improvement pro...
Reposted 6 days ago
IT Business Analyst - AmSpec LLC, Cranbury, New Jersey
$106K *
Shape the future of business systems by analyzing needs, defining requirements, and collaborating with cross-functional teams to enhance performance and optimize processes using Agile methodologies...
3 weeks ago
Senior Analyst - Transaction Reporting
$80K - $95K *
Analyze transaction data and ensure compliance while optimizing processes. Collaborate with teams to enhance reporting accuracy and operational efficiency in a dynamic capital markets environment. Dri...
2 days ago
Senior Analyst - Transaction Reporting
$80K - $95K *
Optimize transaction reporting processes by analyzing data, ensuring compliance, and collaborating with teams to enhance operational efficiency and mitigate risks. Leverage expertise in capital market...
2 days ago
Senior Analyst - Transaction Reporting
$80K - $95K *
Optimize transaction reporting processes by analyzing data, ensuring compliance, and mitigating operational risks. Collaborate with teams to implement regulatory initiatives and enhance technology sol...
2 days ago
Senior Business Analyst (Billing)
$64K - $147K *
Transform business insights into actionable solutions as a Senior Business Analyst. Collaborate with clients and teams to document requirements, manage projects, and ensure successful implementation o...
3 weeks ago
Senior Business Analyst (Billing)
$64K - $147K *
Shape the future of business analysis by documenting requirements, collaborating with stakeholders, and delivering innovative solutions. Drive project success through effective communication and manag...
3 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.