Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$80K - $100K *

Analyze core business processes and data integration across functions, engaging senior leadership to define needs and ensure accurate, traceable information supports decision-making and organizational...

Mississauga, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$80K - $85K *

Optimize your career with a Systems Analyst role, driving technology solutions and enhancing administrative systems. Collaborate with stakeholders to achieve organizational goals while leveraging your...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$72K - $117K *

Join a dynamic team to shape and implement a forward-thinking compliance program. This role involves managing operations, collaborating with stakeholders, and enhancing compliance effectiveness in a f...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$72K - $117K *

Drive compliance excellence by managing operations and implementing innovative strategies. Collaborate with teams to enhance reporting and governance, ensuring alignment with regulatory standards whil...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$72K - $117K *

Lead the charge in shaping a dynamic compliance program, managing daily operations while implementing innovative strategies. Collaborate with teams to enhance compliance effectiveness and drive impact...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$72K - $117K *

Innovate the future of compliance by managing operations and designing a forward-thinking program. Collaborate with teams to enhance effectiveness while navigating a dynamic landscape. Embrace challen...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$72K - $117K *

Join a dynamic team to shape a forward-thinking compliance program. Leverage your expertise in regulatory compliance, manage operations, and collaborate with stakeholders to enhance effectiveness and...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $150K *

Elevate your career by managing mission-critical systems, ensuring service restoration, and supporting cloud infrastructure. Collaborate with teams to implement automation and optimize operations whil...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Engage with stakeholders to drive software development success in Agile environments. Collaborate on user stories, manage backlogs, and ensure alignment with business objectives while fostering effect...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$73K - $113K *

Explore a dynamic role in technical support, bridging customer needs with engineering solutions. Collaborate globally to resolve issues, enhance user experience, and drive continuous improvement in so...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $189K *

Elevate your career as a ServiceNow Business Analyst, bridging data analysis and IT modernization. Collaborate with stakeholders to optimize workflows and enhance performance outcomes through actionab...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$74K - $124K *

Lead the charge in advanced macOS support, managing complex incidents and serving as a key liaison between frontline teams and engineering. Drive operational excellence and mentor junior technicians i...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$91K - $141K *

Join a team that's dedicated to resolving complex Tier II IT issues for a large enterprise. You'll analyze, troubleshoot, and implement solutions for end-user computing challenges while ensuring compl...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to enhancing IT service management processes. Collaborate with stakeholders to document, analyze, and improve service delivery, ensuring effective operations and continual...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$77K - $176K *

Shape the future of defense policy by providing expert guidance on sensitive activities. Collaborate across teams to craft mission-critical notifications and responses, ensuring high-quality correspon...

Today

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Champion innovative solutions for imaging systems; oversee projects, mentor staff, and enhance workflows in a dynamic healthcare environment, leveraging advanced technical skills to navigate complex c...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Lead and oversee strategic imaging system projects, ensuring effective implementation and operational solutions. Mentor staff while managing vendor-neutral archives and complex DICOM systems, driving...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Shape the future of enterprise imaging systems by managing complex projects, mentoring teams, and delivering innovative solutions in healthcare technology. Leverage your technical expertise to drive i...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Elevate your impact by managing complex strategic and operational projects for imaging systems, utilizing advanced DICOM knowledge, and mentoring teams to enhance organizational efficiency and innovat...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Drive strategic initiatives by overseeing complex imaging projects. Leverage advanced DICOM expertise to troubleshoot systems and mentor teams, ensuring alignment with organizational goals while foste...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Grow your expertise by managing complex imaging systems, enhancing operational efficiency, and leading strategic projects while mentoring teams and fostering continuous improvement in the healthcare s...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Drive strategic and operational projects in imaging systems, ensuring seamless Vendor Neutral Archive and advanced DICOM knowledge. Lead programming efforts, mentor teams, and communicate complex info...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Empower operational excellence by overseeing strategic imaging system projects. Utilize advanced DICOM expertise to manage integration and troubleshooting while mentoring staff and enhancing organizat...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Engineer innovative solutions for complex imaging systems, managing operational projects, developing programs, and mentoring staff while enhancing workflows and team capabilities within the health car...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Drive integration excellence by analyzing and delivering software solutions that connect systems, ensuring seamless data exchange and operational efficiency across platforms while collaborating with d...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.