Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$77K - $89K *
Transform educational IT support by providing expert assistance in computer systems administration and troubleshooting. Collaborate with a dynamic team to enhance user experience and ensure seamless o...
1 week ago
$110K - $125K *
Elevate data integrity by applying commercial real estate expertise to ensure AI systems and client dashboards deliver accurate insights, while collaborating with cross-functional teams to enhance dat...
Yesterday
$95K - $115K *
Champion your skills as a Scrum Master/Business Analyst, bridging business needs and technical teams to deliver modernized software solutions while driving Agile processes and ensuring project success...
3 weeks ago
$141K - $182K *
Shape the future of SAP solutions by implementing and supporting system functionality, including configuration, testing, training, and troubleshooting to enhance business operations and user experienc...
1 month ago
$80K - $95K *
Join a dynamic team as you bridge business needs and technology, ensuring solutions meet quality standards. Utilize your analytical skills in a fast-paced environment throughout the software developme...
4 weeks ago
$95K - $115K *
Empower your career by joining a team that optimizes and supports the Workday environment. Collaborate with HR, Payroll, and Finance to enhance system performance, ensure data integrity, and drive eff...
Reposted 6 days ago
$90K - $110K *
Design and implement enterprise monitoring solutions to enhance application performance and availability. Collaborate with teams to develop dashboards and ensure proactive incident management, driving...
Reposted yesterday
$95K - $115K *
Elevate business operations by bridging stakeholder needs with technical solutions. Collaborate across teams to document requirements, optimize processes, and ensure quality in a high-visibility feder...
Today
$80K *
Join a team that's driving financial excellence by analyzing retail operations, enhancing processes, and providing insights to support staffing and payroll decisions. This role is ideal for early-care...
1 week ago
Information Management Analyst III
$88K - $105K *
Drive impactful data management and compliance initiatives by leveraging your expertise in SharePoint administration and records management within capital project environments. Collaborate across team...
2 weeks ago
$110K - $120K *
Optimize business processes by analyzing workflows, gathering requirements, and supporting automation initiatives. Collaborate with senior analysts to enhance efficiency and drive strategic improvemen...
2 days ago
Network Based Systems Analyst III
$94K - $112K *
Join a team that's enhancing cybersecurity by analyzing network activity, responding to incidents, and maintaining a Cyber Threat Intelligence Database to protect critical information systems from thr...
4 days ago
Jr. IT Business Analyst - Hybrid
$80K - $124K *
Join our team as a Jr. IT Business Analyst to support federal clients by documenting requirements, analyzing processes, and driving technology modernization initiatives. Ideal for recent graduates eag...
1 week ago
Network Based Systems Analyst II
$75K - $94K *
Join the charge in enhancing cybersecurity by analyzing network traffic, identifying threats, and coordinating incident responses. Leverage cutting-edge tools to protect vital resources and ensure a s...
Reposted 4 days ago
$80K - $95K *
Unlock potential by bridging business needs with technical solutions. Collaborate with cross-functional teams to translate requirements into actionable system specifications, ensuring clarity and trac...
1 week ago
Incident Management Analyst I - OT Support
$80K - $90K *
Discover a rewarding entry-level role providing first-level support for operational technology systems. Collaborate with senior analysts to resolve user issues, enhance your troubleshooting skills, an...
Reposted 2 days ago
$88K - $151K *
Unlock potential by driving the design and implementation of advanced Compliance and Financial Crime technology solutions, ensuring effective and secure operations across key risk management areas in...
4 weeks ago
Senior Business Analyst - TD Asset Management
$81K - $115K *
Shape the future of customer experience by leading business analysis, managing stakeholder requirements, and driving innovative solutions to enhance processes and systems, ensuring alignment with busi...
2 days ago
Senior ITCR / Requirements Analyst
$79K - $122K *
Shape the future of IT capabilities by leading requirements analysis and advisory support for a Department of War agency. Collaborate with stakeholders to deliver data-driven insights and enhance ente...
6 days ago
Senior ITCR / Requirements Analyst
$79K - $122K *
Join a team that empowers IT capabilities by leading analysis, requirements elicitation, and advisory support for a critical Department of War project. You'll mentor analysts and shape the ITSM develo...
4 weeks ago
Senior ITCR / Requirements Analyst
$79K - $122K *
Join a team that's at the forefront of IT capability requests, leading comprehensive analyses and advisory support for government projects. Mentor analysts while shaping requirements that drive succes...
4 weeks ago
Senior ITCR / Requirements Analyst
$79K - $122K *
Join a team that's driving innovation as you lead critical IT capability analysis, mentorship, and strategic decision-making. Utilize your expertise to enhance enterprise IT initiatives and deliver im...
4 weeks ago
$67K - $108K *
Elevate your career by joining a dynamic team focused on application security. Collaborate with developers to identify vulnerabilities, enhance security practices, and support the Software Development...
2 weeks ago
$80K - $96K *
Join a team that's enhancing Navy operations through data-driven analysis, financial assessments, and risk management. Collaborate across locations to deliver actionable insights and support mission-c...
6 days ago
$80K - $96K *
Unlock insights through data analysis and financial assessments to enhance Navy business operations. Collaborate with multi-location teams and government stakeholders to drive effective decision-makin...
6 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.