Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$90K - $95K *
Support the IT Infrastructure team by managing technical operations, troubleshooting issues, and mentoring staff. Collaborate in a fast-paced environment to enhance agency infrastructure and ensure se...
Yesterday
$90K - $95K *
Contribute to the efficiency of IT operations by supporting infrastructure, troubleshooting issues, and mentoring staff. Collaborate in a fast-paced environment to enhance technical capabilities and e...
2 days ago
Sr. Finance System Analyst/Senior Workday Functional Analys
$95K - $115K *
Drive innovation by enhancing Finance systems through design, implementation, and analytics. Collaborate with cross-functional teams to ensure data integrity and optimize processes, while mentoring an...
Today
$100K - $110K *
Optimize our software quality by joining our team as a QA Analyst. You'll ensure our products meet high standards through testing, collaboration, and continuous improvement, playing a vital role in de...
5 days ago
Business Analyst - Functional (Junior)
$79K - $156K *
Unlock potential by analyzing business processes and translating requirements into technical specifications. Collaborate with cross-functional teams to enhance systems and drive quality improvements i...
1 week ago
Business Analyst - Functional (Junior)
$79K - $156K *
Help us drive efficiency by analyzing business processes and translating requirements into actionable technical specifications. Collaborate with cross-functional teams to enhance systems and support c...
1 week ago
$80K - $120K *
Drive your career with a dynamic role providing technical support and solutions for IT challenges. Engage with teams to enhance system performance and customer satisfaction while managing AV/VTC event...
3 weeks ago
Microsoft System Center Configuration Manager Engineer II
$80K - $95K *
Drive the design and management of desktop environments, focusing on application packaging, OS deployments, and security patching. Collaborate on SCCM strategies and provide advanced technical support...
2 weeks ago
Epic Application Analyst Senior (S)
$95K - $115K *
Explore innovative solutions as an Epic Application Analyst Senior, enhancing Radiant workflows and optimizing imaging operations to improve patient care. Collaborate with stakeholders to define techn...
4 weeks ago
Sr Analyst - Information Technology
$95K - $115K *
Innovate and enhance the Microsoft 365 collaboration platform by designing, automating, and improving solutions across Teams, Exchange, SharePoint, and OneDrive. Collaborate with cross-functional team...
Today
$78K - $132K *
Join a dynamic team providing Tier 1 technical support for end-user computing and enterprise systems. Collaborate with users and IT teams to resolve issues, enhance technology, and ensure seamless ope...
1 week ago
Solution Analyst III - ServiceNow
$95K - $115K *
Join a dynamic team as a Solutions Analyst III, where you'll translate business needs into actionable user stories, ensuring alignment across stakeholders while delivering innovative technology soluti...
1 week ago
Functional Analyst, EDI Integration
$81K - $108K *
Transform healthcare integration by leading EDI operations and onboarding partners. Collaborate with business teams to deliver scalable solutions, ensuring reliable transactions across the supply chai...
Today
OT Development and Support Engineer
$95K - $115K *
Join a team that's dedicated to developing and supporting OT applications, enhancing manufacturing operations through effective deployment, troubleshooting, and training while ensuring compliance with...
2 weeks ago
OT Development and Support Engineer
$95K - $115K *
Shape the future of operational technology by developing reusable engineering solutions, ensuring deployment readiness, and leading cross-functional teams to enhance manufacturing operations globally...
2 weeks ago
Business Systems Technical Analyst
$110K - $120K *
Develop robust enterprise systems by supporting, enhancing, and integrating ERP and WMS applications. Serve as a critical liaison between stakeholders and tech teams, ensuring application reliability...
Reposted 2 weeks ago
Database Management Analyst II/III
$140K - $165K *
Elevate your career by providing critical database support and modernization services. Collaborate with stakeholders to implement security measures, coordinate data changes, and ensure accurate report...
2 weeks ago
$80K - $95K *
Lead the charge in enhancing customer satisfaction through effective technical support. Engage in incident management, troubleshoot banking systems, and collaborate with cross-functional teams to opti...
Reposted 6 days ago
Systems Analyst - Supply Chain
$80K - $95K *
Join a team that's driving innovation in supply chain systems. As a Systems Analyst, you'll enhance procurement processes, lead BI tool initiatives, and collaborate cross-functionally to optimize cate...
3 weeks ago
Senior Application Analyst - Patient Accounting (Soarian Financials)
$90K - $110K *
Optimize patient accounting systems by collaborating with stakeholders to enhance financial outcomes, ensuring compliance and operational efficiency while providing expert support and training to user...
2 weeks ago
$110K - $130K *
Join our team to design and implement innovative software solutions, manage development processes, and enhance existing applications while ensuring quality and security across systems in a collaborati...
5 days ago
$85K - $100K *
Drive the optimization of Epic Beaker applications, leading design, testing, and upgrades while ensuring compliance and data integrity. Collaborate with vendors and stakeholders to enhance complex lab...
4 weeks ago
$110K - $130K *
Join a team that's dedicated to optimizing business processes and enhancing communication between technical and business units. Lead requirement gathering, support testing, and develop insightful docu...
5 days ago
10315 - Business Process Analyst III
$96K - $138K *
Empower our corporate strategy initiatives by analyzing processes, driving improvements, and supporting executive decision-making. Collaborate across teams to enhance performance metrics and contribut...
2 weeks ago
IT Service Delivery & Operations Analyst
$92K - $138K *
Lead the charge in optimizing Help Desk operations, ensuring service performance and incident management across teams. Drive proactive risk identification and resolution, enhancing support effectivene...
Yesterday
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.