Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$95K - $125K *

Take ownership of program operations by managing the battle rhythm, coordinating logistics, and ensuring timely communication for leadership meetings, while tracking action items and program metrics t...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$115K - $254K *

Drive innovation by designing scalable ServiceNow solutions for complex service integration, collaborating with stakeholders to enhance operational efficiency and service delivery in a multi-provider...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $260K *

Shape the future of national security by leveraging your SIGINT/CYBER analysis skills. Collaborate with a dynamic team to develop exploitation plans and insights that enhance mission effectiveness and...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $260K *

Champion national security by leveraging your SIGINT/CYBER analysis skills to develop and execute exploitation plans. Collaborate with a diverse team to enhance mission effectiveness and share critica...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Grow your career with us as you collaborate with investment teams to deliver technology solutions across the investment lifecycle, translating business needs into actionable requirements and enhancing...

Calgary, ABIn-Person

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Collaborate with investment professionals to deliver technology solutions across the investment lifecycle. Engage in requirements gathering, functional specifications, and testing to ensure alignment...

Edmonton, ABIn-Person

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock potential by joining a dynamic team that bridges investment and technology. Collaborate with investment professionals to deliver innovative solutions across the investment lifecycle, enhancing...

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Empower business success by collaborating with cross-functional teams to enhance operations, gather requirements, and implement IT solutions that align with strategic goals. Drive improvements in orde...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$88K - $105K *

Unlock your potential as a key player in Treasury systems, driving project success and providing analytical support across global finance. Collaborate with teams, mentor junior analysts, and enhance b...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $105K *

Optimize mainframe systems as a key analyst, ensuring stability and performance of IBM z/OS environments. Collaborate with teams to troubleshoot issues and maintain critical applications, while enhanc...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Pioneer the integration of product and process knowledge in PDLM, collaborating with cross-functional teams to define and deliver digital product profiles and recipe libraries, ensuring usability and...

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Empower cross-functional teams to define and deliver digital product profiles and recipe libraries, ensuring seamless integration and usability across systems while driving innovation in product devel...

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Lead cross-functional teams to define and deliver digital product profiles and recipe libraries, ensuring alignment with business needs and enhancing usability across the Product Development Lifecycle...

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$115K - $130K *

Join a dynamic team as you provide essential IT support to a distributed workforce. Leverage your troubleshooting skills to resolve technical issues, enhance user experience, and contribute to a colla...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Transform business processes as a Systems Analyst/Product Owner, driving data analysis and solution design. Collaborate with stakeholders to ensure cohesive product delivery while managing project lif...

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$85K *

Lead the charge in providing critical support for database systems within Revenue Services, enhancing processes and collaborating with users to troubleshoot issues, while ensuring compliance with acco...

Burnaby, BCIn-Person

Reposted today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$96K - $136K *

Join a dynamic team as a Business Systems Analysis Specialist, where you'll translate complex business needs into actionable technical requirements, collaborating with cross-functional teams throughou...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $120K *

Drive innovation in missile defense by analyzing real-world data and developing algorithms within an Agile Scrum team. Collaborate to enhance system capabilities and predict future threats, contributi...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Take ownership of complex enterprise networking challenges, leading advanced troubleshooting, security management, and performance optimization. Mentor junior engineers while driving improvements in n...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join us to tackle complex enterprise networking challenges, leading incident resolution and optimizing network performance. You'll mentor junior engineers while enhancing security and reliability in a...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $89K *

Contribute to the success of Business Banking by providing vital sales operations support, conducting research, and facilitating effective communication across teams to enhance productivity and resolv...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $89K *

Engage with business lines to provide analytical support, enhance sales processes, and resolve inquiries. Collaborate with teams to implement banking products and ensure effective communication across...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $89K *

Optimize sales operations by providing analytical support and resolving inquiries for Business Banking. Collaborate with bankers to enhance productivity and streamline processes, ensuring effective co...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $89K *

Elevate business banking operations by providing vital support and analysis to enhance sales processes, resolve inquiries, and implement new banking products, ensuring seamless communication and colla...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $89K *

Drive success in Business Banking by providing vital support and analysis to enhance sales operations. Collaborate with bankers to streamline processes and resolve inquiries, ensuring effective commun...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.