Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Integration Technology Business Analyst III
$85K - $134K *
Join a team that's driving digital integration solutions, managing complex projects, and enhancing business processes. Collaborate with stakeholders to translate needs into actionable requirements whi...
2 days ago
Integration Technology Business Analyst III
$85K - $134K *
Champion digital integration by analyzing business processes, managing complex projects, and collaborating with stakeholders to deliver innovative solutions that enhance operational efficiency and dri...
2 days ago
$80K - $90K *
Join a team that's dedicated to enhancing employee productivity by providing expert desktop support. Leverage your troubleshooting skills in a dynamic environment while ensuring seamless technology op...
4 weeks ago
Technical Business Analysis Consultant
$95K - $115K *
Join us to lead complex technical projects, translating client needs into actionable solutions. Collaborate with stakeholders, design innovative systems, and ensure seamless integration while driving...
Today
Technical Business Analysis Consultant
$95K - $115K *
Transform complex business needs into innovative technology solutions. Collaborate with clients to analyze requirements, design systems, and implement effective solutions, ensuring alignment with busi...
Today
Tier 3 IT Service Desk Analyst - Lead
$80K - $95K *
Optimize IT service delivery by resolving complex issues, mentoring staff, and enhancing processes. Collaborate with cross-functional teams to ensure compliance and operational excellence in a regulat...
2 weeks ago
Senior Manager, Business Technology Analyst (Solution Engineer)
$110K - $130K *
Join us to drive strategic technology initiatives in Foreign Exchange, acting as a key liaison across Trading, Sales, and Operations. Lead complex transformation projects, optimize processes, and mode...
1 week ago
Senior Oracle Functional Analyst
$79K - $194K *
Champion the standardization of financial posting logic across Oracle EBS, ensuring compliance and audit readiness. Collaborate with cross-functional teams to enhance federal financial processes and s...
1 week ago
Sr. Technical Support Specialist
$72K - $108K *
Join a dynamic team to tackle complex technical challenges and enhance client success. Leverage your expertise in IT operations and client support to deliver innovative solutions and exceptional servi...
1 week ago
IT Desktop Support Technician II
$66K - $99K *
Lead the charge in providing specialized IT support for Prisoner Enrollment and Verification Stations, ensuring optimal performance of hardware and systems while delivering exceptional customer servic...
Reposted 1 week ago
Application Analyst, PB Claims and Remittance
$80K - $95K *
Manage and optimize Epic Professional Billing workflows, focusing on Claims and Remittance. Serve as a key resource for end-users, troubleshooting issues and enhancing billing processes to ensure accu...
3 weeks ago
Business Analyst - Technology Training
$111K - $140K *
Transform training effectiveness by collaborating with stakeholders to analyze needs, enhance processes, and support technology training initiatives. Drive continuous improvement and ensure alignment...
Today
Application Deployment Engineer
$110K - $130K *
Transform application deployment by collaborating with teams to streamline processes, enhance automation, and ensure high-quality releases across environments while mentoring junior members and drivin...
1 week ago
IT Enterprise Applications Analyst
$73K - $103K *
Lead the charge in managing bank applications ensuring top availability, performance, and security. Collaborate with diverse teams to troubleshoot issues, enhance systems, and maintain compliance with...
Reposted 1 month ago
$80K - $95K *
Drive operational excellence as a senior IT Operations Analyst providing expert support and leadership across a range of technical environments to enhance service reliability, supportability, and effi...
1 month ago
$90K - $115K *
Join a team that's transforming business needs into innovative Workday solutions. Collaborate with cross-functional stakeholders to gather, document, and implement requirements effectively, ensuring p...
Reposted 1 week ago
EHR Application Analyst - EPIC (Cupid)
$70K - $124K *
Transform healthcare by designing and optimizing EHR systems to enhance operational efficiency. Collaborate with teams to deliver high-quality support while mentoring peers in this independent, critic...
Reposted 3 days ago
$85K - $130K *
Empower growth by combining systems administration with project coordination in a dynamic, multi-site IT environment. Engage in performance monitoring, troubleshooting, and support to ensure secure an...
Reposted yesterday
Workday Application Support Consultant (AMS)
$102K - $183K *
Join a team that's dedicated to enhancing the Workday platform through effective support and continuous improvement. Collaborate with cross-functional teams to resolve issues, optimize functionality...
1 week ago
Asset Management Application Support
$128K - $174K *
Transform your career by leading application support for a high-volume Credit Analytics team. Collaborate cross-functionally, support cloud migration, and enhance portal applications for portfolio man...
Reposted 4 weeks ago
Asset Management Application Support
$128K - $174K *
Transform application support for high-volume operations by leading cross-functional collaboration, managing deployments, and enhancing end-to-end data workflows to ensure optimal analytics performanc...
Reposted 4 weeks ago
Business Analyst III - Oracle C2M, CC&B Analyst
$95K - $115K *
Transform business outcomes by analyzing requirements and delivering strategic solutions. Act as a liaison between business and IT, leveraging expertise in Oracle's platforms to drive project success...
4 weeks ago
Business Analyst III - Oracle C2M, CC&B Analyst
$110K - $130K *
Collaborate with teams to analyze requirements and propose strategic solutions for Billing Modernization, ensuring successful project delivery and alignment with business needs. Act as a liaison and p...
4 weeks ago
Technical Support Engineer - Sales Cloud
$80K - $122K *
Manage technical support experiences for customers, resolving complex issues and maximizing value from Salesforce solutions. Collaborate cross-functionally to enhance customer satisfaction while devel...
Reposted today
Software Application Developer
$141K - $170K *
Elevate your career by developing innovative software solutions, collaborating with teams to analyze requirements, design enhancements, and optimize applications. Drive impactful changes while ensurin...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.