Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Application & Infrastructure Analyst II - Senior Infrastructure Analyst
$95K - $121K *
Join a team that's dedicated to optimizing and maintaining critical IT infrastructure. This role involves troubleshooting, administration, and collaboration to ensure the reliability of Microsoft Entr...
1 week ago
$100K - $145K *
Transform finance operations by designing and enhancing SAP FICO solutions. Collaborate with Finance teams to ensure accurate reporting, efficient processes, and strong internal controls while driving...
Reposted 2 weeks ago
$80K - $95K *
Contribute to the governance and quality of the ITSM CMDB. Analyze data integrity, support Discovery processes, and collaborate with teams to enhance configuration management. Leverage ITIL practices...
4 weeks ago
$80K - $95K *
Drive the integrity and maturity of the ServiceNow CMDB, analyzing data quality and maintaining standards. Collaborate cross-functionally to ensure reliable configuration data supports ITSM processes...
4 weeks ago
$81K - $115K *
Join a dynamic team to lead business systems analysis and application management for Retirement and Benefits within Workday HCM. Collaborate with stakeholders to translate business needs into actionab...
2 weeks ago
Clinical Applications Support Specialist
$90K - $105K *
Optimize healthcare support by serving as the primary contact for clinical application issues. Collaborate with clinicians and IT teams to troubleshoot, educate, and resolve technical challenges, ensu...
3 weeks ago
Sr Analyst, Automation & Analytics
$80K - $95K *
Unlock your potential by driving automation and analytics solutions. Collaborate with teams to streamline operations, enhance reporting, and leverage cutting-edge technologies to solve complex busines...
Yesterday
$160K - $200K *
Drive innovation by designing and developing scalable backend services, collaborating closely with engineering teams to enhance platform performance and reliability while mentoring junior developers a...
2 weeks ago
$80K - $95K *
Pioneer innovative reporting solutions by leveraging Oracle Fusion Cloud expertise. Collaborate with Finance stakeholders to develop accurate financial statements, dashboards, and analytics, ensuring...
6 days ago
$82K - $100K *
Empower mission success by providing advanced technical support for IT systems. Handle escalated issues, troubleshoot complex problems, and ensure compliance with federal standards while enhancing ser...
1 week ago
$82K - $100K *
Deliver advanced technical support for classified and unclassified IT environments, ensuring minimal disruption to mission operations. Collaborate with teams to troubleshoot complex issues and enhance...
1 week ago
SAP Team Lead/Application System Analyst
$100K - $120K *
Join a dynamic team to lead SAP projects, mentor analysts, and drive enhancements. Collaborate with stakeholders to deliver effective solutions while ensuring system integrity and compliance in a fast...
2 days ago
Systems Support Engineer (UAT & Development)
$115K - $175K *
Help us ensure the stability and reliability of non-production environments by collaborating with cross-functional teams to maintain parity with production, reduce outages, and support high-quality re...
1 week ago
$121K - $124K *
Lead a dedicated IT team to enhance desktop support for education and clinical environments. Oversee technical infrastructure, manage resources, and ensure timely resolution of issues while fostering...
1 week ago
$88K - $105K *
Drive system optimization and support for an FAA program, overseeing inventory, procurement, and hardware lifecycle management while ensuring compliance with configuration standards and documentation...
Reposted today
IT System Analyst – Corporate Development IT, Acquisitions, Joint Ventures & Alliances
$90K - $110K *
Unlock potential by supporting critical IT systems for Corporate Development, Joint Ventures, and Alliances. Collaborate with stakeholders to enhance applications, ensure data integrity, and drive tec...
6 days ago
Business Intelligence Analyst III
$106K - $160K *
Empower data-driven decisions by leveraging advanced analytics to solve complex business challenges. Collaborate with teams to build solutions, mentor junior members, and present insights that drive o...
Yesterday
$95K - $115K *
Elevate operational excellence by providing critical application support for payment systems. Ensure platform stability and enhance service reliability through effective issue resolution and collabora...
1 week ago
Sr Analyst, Service and Integration Functions
$119K - $163K *
Transform business integrations by supporting EDI/B2B operations, onboarding partners, and troubleshooting issues. Contribute to strategic migrations and enhance collaboration across teams to ensure s...
2 weeks ago
Infrastructure Support Analyst
$62K - $103K *
Support a dynamic IT team by troubleshooting technical issues, maintaining systems, and enhancing procedures. Collaborate with colleagues to deliver exceptional service and ensure compliance with inte...
3 weeks ago
Desktop Onsite Technical Support
$84K - $105K *
Transform the employee experience by delivering exceptional onsite IT support, resolving technical issues, and ensuring seamless operations in a dynamic financial services environment. Engage with sta...
2 weeks ago
$128K - $176K *
Support customers by optimizing semiconductor manufacturing processes, ensuring high-quality installations, troubleshooting complex systems, and collaborating with R&D teams to enhance product perform...
2 weeks ago
$81K - $122K *
Grow your career with a dynamic finance team, driving financial analysis and strategic insights to support decision-making in a complex healthcare environment. Collaborate with stakeholders to enhance...
6 days ago
$81K - $115K *
Join a team that's pioneering innovative network solutions. This technical role involves managing L2 network support globally, driving operational excellence, and enhancing incident resolution in a co...
Reposted today
$80K - $95K *
Unlock seamless technology experiences by managing endpoint devices, supporting users, and transitioning legacy systems to modern environments. This hands-on role requires technical expertise and stro...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.