Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$133K - $148K *

Lead the design and implementation of data governance frameworks, prioritizing complex data requirements across stakeholders. Build intelligent dashboards and analyze large datasets to deliver insight...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$116K - $147K *

Lead the charge in designing and analyzing information systems to meet user needs while ensuring compliance with the organization’s architecture. Collaborate with technical teams to develop effective...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$116K - $147K *

Design and analyze information systems, collaborating with stakeholders to address user needs. Prepare technical documentation, conduct feasibility studies, and ensure optimal application performance...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $120K *

Empower your career by supporting critical Marine Corps programs through business analysis, compliance reviews, and strategic planning. Collaborate with teams to enhance acquisition processes and ensu...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$110K - $130K *

Drive operational excellence and system reliability for mission-critical trading platforms. Collaborate across teams to manage incident responses and influence system design, while mentoring talent an...

Toronto, ONIn-Person

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$93K - $124K *

Unlock your potential by collaborating on innovative IT solutions that enhance customer experiences. Drive project success through effective communication and technical expertise while managing integr...

Today

  •   Less than 5 years exp.  •   Transportation

$95K - $115K *

Elevate business operations by analyzing needs, implementing systems, and mentoring junior analysts. Manage complex applications, ensuring alignment with requirements while enhancing performance and g...

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Empower manufacturing operations by providing on-site IT support, ensuring optimal performance of technology and systems in a GMP environment. Collaborate with teams to troubleshoot issues and maintai...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$152K - $180K *

Lead the charge in ensuring application stability and rapid incident response through combined systems administration and operational support. Engage in a dynamic 24/7 environment to maintain service...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$152K - $180K *

Unlock comprehensive operational support by bridging systems administration and incident resolution in a dynamic, 24/7 environment, ensuring application reliability and effective data management throu...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Drive operational excellence as you enhance IT processes, ensuring compliance and efficiency across systems. Collaborate with cross-functional teams to automate workflows and manage user lifecycle act...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$111K - $139K *

Drive innovation in IT service management by analyzing complex issues, recommending AI solutions, and enhancing processes. Collaborate with cross-functional teams to optimize service delivery and auto...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$111K - $139K *

Champion innovation in IT service management by leveraging AI solutions to enhance processes, drive automation, and improve customer satisfaction. Collaborate with cross-functional teams to deliver im...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$111K - $139K *

Transform IT service management by leveraging AI solutions to enhance processes, drive innovation, and deliver exceptional service. Collaborate with cross-functional teams to identify opportunities fo...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$77K - $123K *

Transform business processes by collaborating with teams to enhance operational efficiency. Leverage data analysis and project management skills to identify improvement opportunities and drive strateg...

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $90K *

Join a team that's dedicated to ensuring the reliability and security of operational technology systems. This entry-level role involves monitoring, maintenance, and support tasks, providing a solid fo...

Reposted yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $157K *

Empower clients by providing expert technical support in Fixed Income and Derivatives. Collaborate with Product and Engineering teams to translate client needs into actionable solutions while ensuring...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$81K - $115K *

Join a dynamic team to lead business systems analysis and application management for Retirement and Benefits within Workday HCM. Collaborate with stakeholders to translate business needs into actionab...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Shape the future of healthcare technology by collaborating with cross-functional teams to analyze, design, and implement system solutions. Drive project success through effective communication and sup...

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Transform facilities management through expert analysis and support of Maximo applications. Collaborate with diverse teams to enhance system performance, troubleshoot issues, and drive improvements in...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$119K - $179K *

Pioneer enterprise observability solutions, enhancing monitoring and automation across diverse IT environments. Collaborate with cross-functional teams to identify gaps, improve service health visibil...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Partner with us to bridge business and IT, capturing requirements and leading projects to deliver effective systems solutions that meet organizational needs and enhance operational efficiency...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $121K *

Join a team that's dedicated to optimizing and maintaining critical IT infrastructure. This role involves troubleshooting, administration, and collaboration to ensure the reliability of Microsoft Entr...

Edmonton, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $145K *

Transform finance operations by designing and enhancing SAP FICO solutions. Collaborate with Finance teams to ensure accurate reporting, efficient processes, and strong internal controls while driving...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Contribute to the governance and quality of the ITSM CMDB. Analyze data integrity, support Discovery processes, and collaborate with teams to enhance configuration management. Leverage ITIL practices...

4 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.