Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$100K - $120K *

Lead the development and support of complex business applications, ensuring high-quality coding, testing, and documentation while collaborating with IT teams to optimize system performance and drive c...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$65K - $98K *

Join a team that's dedicated to enhancing marketing deliverables through structured testing services. Collaborate within an agile environment to ensure quality and exceed client expectations across va...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$65K - $98K *

Optimize testing processes for marketing campaigns across digital channels, ensuring quality and efficiency. Collaborate with agile teams to deliver structured testing services that enhance client exp...

Waterloo, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K *

Empower progress at a dynamic IT support role, delivering Tier 1 & 2 assistance, managing onboarding/offboarding, and ensuring top-notch customer service while supporting ongoing projects and maintain...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Shape innovative clinical and business solutions by analyzing processes and data flows. Collaborate with users to enhance system effectiveness and support implementation cycles in a dynamic environmen...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Drive operational excellence by enhancing system reliability and performance. Collaborate with cross-functional teams to troubleshoot web applications, implement automation, and improve customer servi...

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$70K - $118K *

Support clients by providing technical application assistance in Fixed Income and Derivatives. Collaborate with teams to resolve issues, enhance processes, and deliver high-quality service while maint...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $105K *

Lead the charge in optimizing application systems functionality, blending technical expertise with operational insights to enhance workflows and improve user experience. Collaborate with teams to anal...

6 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$108K - $148K *

Drive innovation by guiding semiconductor products from concept to qualification. Collaborate with customers and R&D to optimize processes, troubleshoot complex issues, and ensure peak equipment perfo...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $100K *

Transform business processes by collaborating across teams, prioritizing projects, and enhancing reporting. Drive strategic initiatives, facilitate user sessions, and develop documentation to improve...

Burlington, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Innovate within a dynamic team to enhance healthcare technology solutions, ensuring seamless integration and exceptional service delivery across systems while driving digital transformation initiative...

5 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Shape the future of data analytics by bridging technical and business teams. Leverage your expertise in Adobe platforms to enhance data insights and reporting, ensuring stakeholders maximize their dat...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $130K *

Join a team that's shaping the future of cybersecurity by developing and deploying advanced web applications. Collaborate across functions to enhance software quality and performance while ensuring se...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join a dynamic team to lead full stack development, optimize applications, and enhance deployment processes while ensuring software quality and security. Collaborate across teams to drive innovation a...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in developing and maintaining ERP applications, collaborating with analysts to meet business needs. Utilize strong troubleshooting skills to resolve issues while coaching junior staff...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$79K - $110K *

Innovate within cross-functional teams to enhance financial systems through automation, scripting, and data engineering. Your expertise will drive operational efficiency and reliability, impacting glo...

Mississauga, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $101K *

Drive operational excellence by analyzing and enhancing computer systems, ensuring reliability and performance. Collaborate with teams to improve processes and provide support, while managing core sys...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $140K *

Join a team that's dedicated to enhancing client operations by providing expert application support. You'll plan and execute client implementations, manage system performance, and ensure seamless serv...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Transform your career by driving data accuracy and process improvements in a dynamic crude trading environment. Collaborate across teams to enhance inventory analysis and reporting while leveraging yo...

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$120K - $130K *

Empower your career by serving as a key liaison between business and tech teams, enhancing operations through AI and data insights. Collaborate in Agile environments to drive improvements and deliver...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $130K *

Join a team that's enhancing decision-making through AI and automation. As a Business Systems Analyst, you'll bridge business needs and technology, driving operational improvements and supporting Agil...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $170K *

Shape the future of application systems by leading analysis and programming efforts. Collaborate with management teams to enhance system integration, resolve complex issues, and drive innovative solut...

Mississauga, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $124K *

Discover the potential in healthcare technology by leading the design and support of EHR systems. Collaborate independently and mentor teammates while enhancing clinical workflows and business operati...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$95K - $130K *

Take ownership of software application development and integration, collaborating with stakeholders to gather requirements, perform testing, and enhance products, ensuring a seamless user experience a...

Reposted yesterday

  •   Less than 5 years exp.  •   Food & Beverages

$96K - $145K *

Join a team that's transforming financial technology by designing and enhancing high-throughput billing engines. Collaborate with cross-functional teams to deliver scalable, cloud-ready solutions usin...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.