Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$101K - $139K *
Shape the future of healthcare technology by troubleshooting and resolving complex production issues in a dynamic, hybrid environment. Collaborate with cross-functional teams to enhance system reliabi...
3 weeks ago
$90K - $110K *
Manage day-to-day infrastructure and customer support, ensuring optimal server performance, security, and incident response. Collaborate on initiatives to enhance operational security and maintain doc...
3 weeks ago
Customer Engagement Specialist
$100K - $140K *
Join a team that's dedicated to enhancing customer engagement in cybersecurity. You'll proactively connect with government clients, promoting awareness and adoption of managed security services while...
1 week ago
IT SAP Time Management Functional Analyst
$70K - $103K *
Optimize SAP Time Management solutions by configuring, testing, and supporting integrations. Collaborate with teams to enhance processes, resolve issues, and deliver training, ensuring effective timek...
Reposted 2 days ago
$135K - $160K *
Champion operational excellence by spearheading IT Business Systems processes, ensuring effective training, governance, and budgeting. Analyze user support data to enhance service delivery across dive...
Reposted 1 week ago
$91K - $110K *
Elevate employee benefits by designing and managing comprehensive health, welfare, and retirement programs. Collaborate with stakeholders to ensure compliance, optimize costs, and enhance coworker exp...
1 week ago
Customer Engagement Specialist
$80K - $95K *
Drive customer engagement by building relationships and promoting cybersecurity services. Collaborate with teams to educate clients, track outreach efforts, and enhance service adoption through effect...
1 week ago
Time Away & Life Solutions Senior Consultant - Underwriter
$125K - $145K *
Unlock potential by leading complex underwriting projects for national clients. Collaborate with diverse teams to develop strategies and ensure compliance in the evolving leave industry, while mentori...
1 week ago
$95K - $110K *
Unlock potential by leveraging your clinical informatics expertise to enhance EHR workflows and user support. Collaborate with healthcare teams to optimize clinical processes, improve adoption, and re...
1 week ago
Associate Sales Solution Engineer
$76K - $83K *
Join a team that's passionate about technology and innovation. As an Associate Sales Solution Engineer, you'll collaborate with sales and technical teams to deliver compelling pre-sales solutions, ens...
3 weeks ago
$100K - $125K *
Unlock your potential as a Revenue Compensation Analyst, where you'll design and manage compensation plans, analyze trends, and collaborate with teams to enhance sales efficiency. Bring your analytica...
1 week ago
$90K - $110K *
Innovate data solutions by developing complex reports and analyses to support senior management and client needs. Collaborate with teams to enhance data literacy and provide technical guidance across...
6 days ago
$90K - $100K *
Analyze complex data to develop insightful reports, support client needs, and provide technical guidance to analysts. Collaborate with senior management to enhance decision-making and drive business g...
1 week ago
$150K - $175K *
Transform the retirement solutions landscape by driving enterprise sales, fostering relationships, and delivering innovative strategies. Leverage your expertise to guide clients in optimizing their re...
4 weeks ago
$80K - $100K *
Transform data into actionable insights, empowering operational leaders to enhance client performance and uncover strategic opportunities across diverse datasets and analytical challenges...
Reposted today
Senior Application Programmer Analyst
$108K - $130K *
Unlock potential by leading complex software development projects, enhancing existing applications, and collaborating with cross-functional teams to deliver high-quality solutions while mentoring juni...
Yesterday
$131K - $222K *
Shape the future of logistics by developing intelligent planning platforms that optimize freight movement. Collaborate with cross-functional teams to create scalable solutions that enhance supply chai...
1 week ago
Senior zOS System Programmer - Remote
$110K - $130K *
Drive your career with our Mainframe Engineering team as a senior zOS System Programmer, tackling complex issues, managing infrastructure projects, and providing technical guidance while ensuring high...
2 days ago
$110K - $130K *
Analyze data trends and insights to drive strategic decisions. Collaborate with cross-functional teams to enhance product development and user engagement through effective data visualization and repor...
3 weeks ago
Senior Collections Strategy Analyst
$100K - $120K *
Transform the recovery landscape by driving analytics and strategy for collections operations, creating impactful frameworks, enhancing performance metrics, and fostering cross-functional collaboratio...
Reposted 3 weeks ago
$90K - $110K *
Drive transformation by collaborating with stakeholders to analyze and enhance business processes, ensuring effective technology adoption and operational improvements within a dynamic environment...
1 week ago
Enterprise Terafina Delivery Analyst
$80K - $95K *
Champion the Terafina delivery process by coordinating initiatives across digital account management, ensuring effective communication, prioritization, and stakeholder engagement to drive operational...
4 days ago
$90K - $110K *
Champion the optimization of business systems for Legal, Safety, and Environmental teams. Drive continuous improvement and support for Icertis and related applications, enhancing user experience and o...
Reposted 1 week ago
Manager, IT Support and Service
$103K - $115K *
Lead and enhance IT support services, ensuring efficient incident management and asset lifecycle oversight. Drive team performance and service excellence while collaborating with cross-functional part...
2 days ago
Analyst, Corporate Development (remote)
$117K - $142K *
Unlock strategic growth by evaluating and executing M&A opportunities. Collaborate with cross-functional teams to drive financial analysis, market research, and presentations that support corporate de...
Reposted 2 days ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.