Datadog

Sales Engineer (Customer Success)

Datadog$80K — $106K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years of experience in technical sales and/or post-sales role
  • Knowledge of cloud infrastructure and modern application architectures
  • Strong collaboration and teamwork skills
  • Excellent written and oral communication abilities
  • Confidence in delivering technical presentations and demos
  • Effective time management and multitasking skills
  • Eagerness to learn and adapt in a tech environment

Responsibilities

  • Partner with Customer Success team to convey Datadog's value proposition
  • Continually enhance technical skills and competitive knowledge
  • Deliver impactful product and technical presentations
  • Communicate directly with product team on feature requests
  • Facilitate client onboarding and resolve product issues
  • Creatively solve technical challenges during the sales process

Benefits

  • Best-in-class onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program
  • New hire stock equity (RSUs) and Employee Stock Purchase Plan (ESPP)
  • Continuous professional development and career growth opportunities
  • Inclusive company culture with Community Guilds and Inclusion Talks
Full Job Description
Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various cross-functional teams to resolve customer concerns, escalate issues, advocate for customer needs, and serve as an ambassador for our brand.

If you want to join a friendly, passionate team with limitless potential, we'd love to meet you!

At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:
  • Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle.
  • Continually learn new technologies to build competitive knowledge, technical skill, and credibility
  • Deliver value-driven product and technical presentations to Datadog customers
  • Have a direct line of communication with the product team to collaborate on feature requests
  • Help clients onboard the product and assist when they run into roadblocks
  • Think creatively to solve a wide variety of technical challenges throughout the sales cycle

Who You Are:
  • Has 1 year or more of experience in a technical sales and/or post-sales role
  • Has working knowledge of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies
  • Enjoys collaborating and teaming up with others
  • Demonstrates strong written and oral communication skills
  • Comfortable and confident in delivering technical presentations & demos
  • Can multi-task, manage time well, and be responsive to others
  • Curious, adaptable, and eager to continually learn and expand technical expertise
  • Enjoys a hybrid office culture and spending time in-person at our Denver office
  • Able to sit for up to 4 hours while traveling to and from client sites
  • Able to travel via auto, train, or air up to 15% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and excited to grow your skills, we encourage you to apply.

Benefits and Growth:
  • Best-in-class onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program
  • New hire stock equity (RSUs) and Employee Stock Purchase Plan (ESPP)
  • Continuous professional development, product training, and career growth opportunities
  • An inclusive company culture with Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$80,000-$106,000 USD

About Datadog

Datadog is a monitoring and analytics platform for cloud-scale infrastructure and applications. The company was founded in 2010 by Olivier Pomel and Alexis Lê-Quôc and is headquartered in New York City. Datadog's platform assists organizations in improving agility, increasing efficiency, and providing end-to-end visibility across dynamic or high-scale infrastructures. The company's SaaS-based data analytics platform integrates and automates infrastructure monitoring, application performance monitoring, and log management to provide unified, real-time observability of customers' entire technology stack. Datadog's customers include Airbnb, Twilio, and The Washington Post.
Learn more about Datadog
Size
3,200 employees
Market Cap
$22.5 billion
Industry
Net Income
-$24.5 million
Founded
2010
Revenue
$603.4 million
NASDAQ

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