Electronic Arts Inc

Live Service Design Director

Electronic Arts Inc$153K — $233K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years leading game teams in a live service environment
  • Experience designing multiplayer games with a focus on player progression
  • Strong understanding of player needs and motivations
  • Proven track record of success within the gaming industry
  • Ability to innovate while appealing to the mass market

Responsibilities

  • Develop design processes for high-quality live operations
  • Drive strategic vision for enhancing long-term player engagement
  • Lead the design team in delivering seasonal content and live events
  • Guide initiatives for balancing and fine-tuning gameplay systems
  • Analyze player feedback and telemetry for adjustments
  • Collaborate with product management to establish player-focused roadmaps
  • Prioritize enhancements and critical issues with team stakeholders
  • Ensure designs meet quality standards aligned with seasonal themes
  • Mentor designers to achieve high standards in creativity
  • Provide constructive feedback and actionable solutions for project improvements
  • Own project quality targets and deliver measurable results

Benefits

  • 3 weeks of paid time off per year
  • 80 hours of sick time annually
  • 16 paid company holidays a year
  • 10 weeks of paid parental leave
  • Comprehensive medical, dental, and vision insurance options
  • Life and disability insurance coverage
  • 401(k) retirement plan options in the US
  • Paid top-up for parental leave in Canada
  • Eligibility for bonus and incentive programs where applicable
Full Job Description
Description & Requirements

Battlefield is a storied franchise renowned for uncompromising combat gameplay and all-out warfare, for over two decades. 100 million players and 5 billion hours played later, Battlefield Studios is defining the future of the first-person shooter with the biggest launch in franchise history with Battlefield 6, and a new era beginning with a new free-to-play universe with Battlefield REDSEC.

United under the banner of Battlefield Studios, 4 world-class teams across Criterion, DICE, Motive, and Ripple Effect have come together to focus on the future of the franchise, a connected Battlefield universe filled with immersive experiences built on our unique DNA.

We are looking for a Live Service Design Director to join the Ripple Effect team. You will report to the Executive Producer. We are considering on-site and hybrid working options within the Vancouver or Los Angeles area to apply.

You will oversee live design and will be responsible for both live service tuning and quality of life improvements, specializing in engagement and retention based on both telemetry and player sentiment. This role will set the standard of quality for the live service deliverables for our players.

What you'll do :
  • Develop and optimize design processes to champion high-quality live operations.
  • Drive the strategic design vision for live services to maximize long-term player engagement.
  • Direct the design team in building and delivering seasonal content and live events.
  • Guide live gameplay initiatives to evaluate, balance, and fine-tune core game systems.
  • Analyze player sentiment and game telemetry alongside team members to inform tuning and balance adjustments.
  • Collaborate with Product Management and Data leaders to map out a clear roadmap focused on key player priorities.
  • Balance and prioritize feature development, quality-of-life enhancements, and critical issues in partnership with craft leaders and seasonal stakeholders.
  • Guarantee that engagement-focused designs meet quality benchmarks while staying aligned with seasonal themes.
  • Mentor and inspire team designers to execute creative concepts to the highest standard.
  • Exchange constructive feedback with stakeholders and team members, offering actionable solutions for process and project improvements.
  • Take ownership of overall project quality targets and deliver measurable results.


What we looking for :
  • 5+ years of experience leading game teams and defining design direction in a live service environment
  • Experience developing multiplayer games focusing on progression and player retention
  • Deep empathy and understanding of player needs and motivation
  • Demonstrated success in the gaming industry
  • Understanding of mass-market appeal and the ability to innovate within it


Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$133,500 - $186,400 CAD

* California (depending on location e.g. Los Angeles vs. San Francisco) *$153,700 - $233,600 USD

Pay is just one part of the overall compensation at EA.

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

Post To

External careers site, Internal careers site

LinkedInID

74544009

About Electronic Arts Inc

Electronic Arts Inc. (EA) is a global leader in digital interactive entertainment. The company develops and publishes games, content, and online services for consoles, mobile devices, and personal computers. EA's portfolio includes popular franchises such as FIFA, Madden NFL, The Sims, and Battlefield. The company was founded in 1982 and is headquartered in Redwood City, California.
Learn more about Electronic Arts Inc
Size
12,900 employees
Market Cap
$33.3 billion
Industry
Net Income
$1.1 billion
Founded
1982
5 Year Trend
+7.6%
Revenue
$5.6 billion
NASDAQ

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