LiveOps is a cloud call center company based in Scottsdale, Arizona. It was formed by the merger of Silicon Valley startup CallCast, founded in 2002 by Wendell Brown and Bill Trenchard, and competing startup LiveOps, founded in 2000 by Steve Doumar and Doug Feirstein in Fort Lauderdale, Florida. In 2015, the company moved its headquarters to Scottsdale, AZ. LiveOps provides U.S.-based agent services for insurance, health and human services, and retail customers. LiveOps’ scalable contact center services solution ensures that agents are available when needed, but also offers the flexibility to scale down when necessary. This on-demand solution consists of highly skilled agents, making LiveOps an ideal partner for any organization that experiences fluctuating call patterns. LiveOps is a pioneer of the gig economy and the work-at-home virtual workforce industry. As of 2016, LiveOps employs the worlds largest work-at-home call agent workforce with more than 20,000 agents, and its cloud platform had processed more than one billion minutes of customer service interactions.