Director, Cyber Security Operations

Global Relay

$180K — $220K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-10+ years in Cyber Security with leadership experience in Security Operations and Incident Response.
  • Experience building and maturing Security Operations in complex enterprise environments.
  • Skilled in developing cyber resilience strategies and capability roadmaps.
  • Deep knowledge of Security Operations disciplines including threat intelligence and vulnerability management.
  • Familiarity with enterprise security technologies like SIEM, EDR/XDR, and cloud security.
  • Experience in operational governance and performance metrics establishment.
  • Working knowledge of industry frameworks like NIST and SOC 2.
  • Exceptional skills in executive communication and stakeholder engagement.

Responsibilities

  • Define and execute strategy for Security Operations.
  • Lead capabilities in Incident Response, Threat Hunting, and Threat Intelligence.
  • Establish performance measures and governance in Security Operations.
  • Provide leadership during major cyber incidents and crises.
  • Ensure effective operation of enterprise security technologies.
  • Collaborate with Security Architecture for technology enhancements.
  • Develop workforce strategy and succession planning.

Benefits

  • Comprehensive extended health benefits including virtual healthcare.
  • Increase in vacation days based on tenure.
  • Paid sick days and maternity/parental enhancement program.
  • Bonus opportunities and RRSP contribution matching.
  • Subsidized meal program for Vancouver-based employees.
Full Job Description
Your role:

As Director, Cyber Security Operations, you will provide strategic leadership for Global Relay's operational cyber defense capability, ensuring the organization can effectively detect, respond to and, recover from cyber threats. You will define the vision, operating model and strategic direction for the function while building a high-performing organization focused on operational excellence and continual capability maturity.

You will serve as a trusted security leader, partnering with executive leadership, Engineering, Infrastructure, Product, Governance, and Security Architecture & Technology to align operational capabilities with business priorities, reduce cyber risk and enable secure business growth.

Working within the Information Security leadership team, you will oversee the evolution of Global Relay's Security Operations & Threat Management capability, establishing operational governance, performance measures, and strategic priorities while driving continual improvement across incident response, threat management and technical vulnerability prioritization.

Your responsibilities:
  • Define and execute the strategy, roadmap and maturity plan for Security Operations
  • Lead the Security Operations, Incident Response, Threat Hunting, Threat Intelligence Operations, and Technical Vulnerability Prioritization capabilities.
  • Establish operational governance, performance measures and executive reporting.
  • Provide executive leadership during significant cyber incidents and crisis events.
  • Ensure enterprise security technologies are effectively operated to achieve business outcomes.
  • Partner with Security Architecture & Technology to establish operational requirements for new capabilities and technology enhancements.
  • Develop workforce strategy, succession planning, and organizational capability.
  • Lead operational risk reduction through continual improvement, metrics and service maturity.
  • Build trusted relationships with executive leadership, Engineering, Operations, Product, and other business areas.
  • Support customer assurance, audits and regulatory commitments.
  • Promote a culture of operational excellence, collaboration, and accountability.

About you:
  • 8-10+ years in Cyber Security, including significant leadership experience overseeing enterprise Security Operations, Incident Response and Threat Management capabilities.
  • Demonstrated experience building, leading, and maturing modern Security Operations functions within complex, highly available enterprise environments.
  • Proven ability to develop strategy, operating models, and capability roadmaps that strengthen cyber resilience while enabling business objectives.
  • Deep understanding of modern Security Operations disciplines including incident response, threat intelligence, threat hunting, technical vulnerability prioritization, security monitoring, and operational resilience.
  • Strong understanding of enterprise security technologies including SIEM, EDR/XDR, SOAR, vulnerability management, cloud security, identity services, and security analytics, with experience overseeing their operational use in partnership with Security Architecture & Technology.
  • Experience establishing operational governance, executive reporting, performance metrics, and continual improvement programs.
  • Working knowledge of industry frameworks and standards such as ISO 27001, NIST Cybersecurity Framework, CIS Controls, SOC 2, and MITRE ATT&CK.
  • Information Security certifications are highly desirable and may include CISSP, CISM, GIAC certifications, or equivalent industry-recognized credentials.
  • Exceptional executive communication, presentation, and stakeholder engagement skills with the ability to communicate cyber risk and operational performance to both technical and executive audiences.
  • Strategic, outcome-focused leader with demonstrated success influencing organizational priorities and leading through change.
  • Strong organizational, financial, and people leadership skills with experience building high-performing teams and developing future leaders.
  • Proven ability to build trusted partnerships across the organization and align security operations with broader business and technology objectives.


Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program.

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

British Columbia - Base salary range

$180,000-$220,000 CAD

What you can expect:

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

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