Vice President, Technical Support Jobs in Charlotte, NC

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Lead a dynamic team of Field Engineers to optimize post-sales technical services, ensuring seamless installations and exceptional support for mission-critical audio recording solutions in public safet...

Shape the future of customer solutions by leading cross-functional teams to enhance service delivery, drive revenue growth, and optimize customer value in a dynamic B2B SaaS environment...

Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...

Engage with enterprise customers as a Senior Technical Support Specialist, providing expert guidance on complex compliance workflows and integrations. Drive resolution of critical issues while ensurin...

Drive exceptional support experiences globally, leading a high-performing team to enhance operational efficiency and scale offerings as our customer base and product suite expand...

Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...

Elevate team performance and delivery by leading a technical group, setting clear expectations, providing mentorship, and managing project needs while ensuring quality and employee development in a dy...

Lead the charge in building and guiding a US technical organization, ensuring battlefield-proven products meet US defense standards while fostering collaboration with global teams to enhance customer...

Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...

Join a team that's driving process excellence in global manufacturing by optimizing the inflatable bubble extrusion process. Lead initiatives that enhance quality, productivity, and reliability while...

Lead the strategic growth of technical integration services, overseeing specialized consultants and ensuring seamless, high-quality delivery of complex integrations while shaping the technical service...

Shape the future of media products by driving strategy and innovation. Collaborate with cross-functional teams to enhance measurement and optimization capabilities, ensuring impactful solutions for cl...

Lead global field operations, driving strategy and execution across sales, technical services, and partner functions. Collaborate with senior leadership to optimize pipeline management, forecasting, a...

Pioneer the strategy and execution of data platforms and AI products, leading cross-functional teams to enhance commercial life sciences solutions while driving revenue growth and product adoption in...

Drive a unified technical organization to enhance customer support from application discovery to project conversion, focusing on team development, technical selling, and improving customer experiences...

Lead the charge in building a unified technical organization that enhances customer experience through application support and field service, driving project conversions and fostering a culture of con...

Lead the product line management for Steel Services, driving profitability and growth through strategic marketing, pricing, and inventory management while mentoring team members to meet customer needs...

Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Strategize and oversee technical operations to ensure compliance, safety, and efficiency in maintenance functions. Lead teams, develop procedures, and manage budgets while fostering a culture of conti...

Lead the charge in enhancing customer support by guiding a skilled team of Support Engineers. Balance hands-on technical assistance with operational oversight to ensure a world-class experience for cl...

Champion innovative solutions in a dynamic, remote environment, driving sales strategy and product development for public safety agencies. Collaborate with teams to deliver impactful presentations and...

Accelerate growth by transforming our partner ecosystem into a proactive engine for new customer acquisition and revenue growth. Lead channel strategy, leveraging executive relationships to drive meas...

Accelerate growth by leading the demand engine for the Integrated Solutions SBU, driving bookings and revenue across Space and Aerospace & Defense markets while ensuring alignment with strategic goals...